havanahouse.co.uk
Reviews:

1,552 reviews in the last 12 months19,285 total reviews  

4.84
Excellent
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Top positive review

12 May 2023
 Verified review
Was I disappointed I didn't get my Marlboro tobacco? yes. So why am I still giving 5 stars? A number of reasons :- Shops DO occasionally run out of stock; Some shops give you a 'store credit' (not that I'd have minded in this case as I WILL be shopping here until I have to give up smoking or I die) - and that after you've had to ASK for a refund - I got my refund automatically without asking; I ordered two lighters, a really good one for my wife's birthday which was as brilliant as advertised; My lighter, I thought (from the price) was just one above the disposable lighters so imagine my surprise when I got a reassuringly heavy lighter which was almost as good as my wife's far more expensive one!

Top negative review

31 May 2023
 Verified review
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
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Reviews for havanahouse.co.uk

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7 Mar 2024
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7 Mar 2024
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Always a pleasure ordering with Havana House.
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7 Mar 2024
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The little shop in Bath is a treasure trove for premium cigar aficionados, so much nicer to choose from a humidor than online. Ailsa who runs it is always welcoming and full of information to help you make the best choice.
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7 Mar 2024
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SH
6 Mar 2024
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Very fast delivery and spot on products
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5 Mar 2024
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AS
ANNABEL S.
CHICHESTER
5 Mar 2024
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Super quick delivery 100% pleased
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BS
Brown S.
Goring-by-Sea UK
5 Mar 2024
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Great sevice, quick delivery & reasonably priced
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5 Mar 2024
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Easy to use online shop. Quick delivery.
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4 Mar 2024
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First time user and it was a Great service! Quick delivery and professional. The only issue I would say is when my was delivered it was very slightly squashed but still smoked and tasted great. So maybe send them in a ridgid tube maybe to help reduce that. Thanks again 👍🏼
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4 Mar 2024
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4 Mar 2024
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Great prices and fantastic delivery times
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4 Mar 2024
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Great advice, service and delivery
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4 Mar 2024
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4 Mar 2024
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Very good service
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3 Mar 2024
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They always take care with the order and it's always delivered on time.
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3 Mar 2024
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3 Mar 2024
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2 Mar 2024
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Good prompt service
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2 Mar 2024
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A truly great service! Thank you!!
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