havanahouse.co.uk
Reviews:

1,552 reviews in the last 12 months19,285 total reviews  

4.84
Excellent
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Top positive review

12 May 2023
 Verified review
Was I disappointed I didn't get my Marlboro tobacco? yes. So why am I still giving 5 stars? A number of reasons :- Shops DO occasionally run out of stock; Some shops give you a 'store credit' (not that I'd have minded in this case as I WILL be shopping here until I have to give up smoking or I die) - and that after you've had to ASK for a refund - I got my refund automatically without asking; I ordered two lighters, a really good one for my wife's birthday which was as brilliant as advertised; My lighter, I thought (from the price) was just one above the disposable lighters so imagine my surprise when I got a reassuringly heavy lighter which was almost as good as my wife's far more expensive one!

Top negative review

31 May 2023
 Verified review
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
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Reviews for havanahouse.co.uk

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17 Feb 2024
 Verified review
Good selection of Cigars and accessories - bought 3 cigars and a lighter - Fast delivery and in perfect condition when they arrived
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22 Feb 2024
 Verified review

Brilliant selection of tobacco products and more

Brilliant selection of cigars, tobacco, spirits and more. The staff are super helpful and very knowledgeable.
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17 Feb 2024
 Verified review
Excellent selection of products. My cigars were delivered quickly and in excellent condition. Thank you.
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23 Feb 2024
 Verified review
Fast delivery, communicates all steps about product being delivered. Quality of tobacco second to none.
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10 Feb 2024
 Verified review
Cigars had great flavourful taste will get it for sure delivery was quick and on time recommend it 👌
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2 Feb 2024
 Verified review
The speed of delivery on ordering is excellent and customer service is without doubt exceptional.
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5 Feb 2024
 Verified review
Good choice of pipe tobacco. Very prompt service and prompt delivery. Easy to use web site
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22 Feb 2024
 Verified review

Great Service

Great experience dealing with them and easy to use site and good delivery schedule.
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14 Feb 2024
 Verified review
Great customer care and communication in relation to my order. First class service.
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3 Feb 2024
 Verified review
They delivered extremely quickly (faster than Amazon); and they were cheaper too!
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15 Feb 2024
 Verified review
Really nice team and a great selection of cigars - really feel welcome there
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12 Feb 2024
 Verified review

Perfect Vendor

Easy to order. Staff is responsive. Items are up to date. Very good packaging
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16 Feb 2024
 Verified review
Dispatched straight away, arrived substantially earlier than implied.
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5 Feb 2024
 Verified review

Very professional and fast to respond

They are very professional and fast to respond, I would use them again.
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PN
Peter N.
Watford
1 Feb 2024
 Verified review
Always kept me informed from purchase to delivery! First class service
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19 Feb 2024
 Verified review
The website is easy to navigate. Reasonable prices. Quick delivery.
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6 Feb 2024
 Verified review
It is easy and swift and have had no problem with any transactions.
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14 Feb 2024
 Verified review
Fantastic service. I will one day be paying them a visit in person.
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15 Feb 2024
 Verified review
Excellent service - swift dispatch & delivery. Robust packaging.
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SD
Steve D.
Penarth
21 Feb 2024
 Verified review
Excellent delivery service and well packaged for transportation
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