havanahouse.co.uk
Reviews:

1,552 reviews in the last 12 months19,285 total reviews  

4.84
Excellent
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Top positive review

12 May 2023
 Verified review
Was I disappointed I didn't get my Marlboro tobacco? yes. So why am I still giving 5 stars? A number of reasons :- Shops DO occasionally run out of stock; Some shops give you a 'store credit' (not that I'd have minded in this case as I WILL be shopping here until I have to give up smoking or I die) - and that after you've had to ASK for a refund - I got my refund automatically without asking; I ordered two lighters, a really good one for my wife's birthday which was as brilliant as advertised; My lighter, I thought (from the price) was just one above the disposable lighters so imagine my surprise when I got a reassuringly heavy lighter which was almost as good as my wife's far more expensive one!

Top negative review

31 May 2023
 Verified review
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
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Reviews for havanahouse.co.uk

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24 Jul 2023
 Verified review
No issues but you haven't stocked auld Kendal gold perique for over 2 weeks which is dissapointing
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18 Oct 2023
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My son enjoys the cigars, a different ranges you have, and the service of delivery is very good
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21 Nov 2023
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Overall very happy

Free gift boxes are a nice touch. Good quality service, fast delivery and quality products
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25 Sept 2023
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We love the monthly cigar offers the tobacco have great flavours. Delivery is very good.
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16 Apr 2023
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Good cigar selection. I would only suggest to mind the humidity in theirs humidors.
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9 Jul 2023
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The delivery was very quick but there is so much choice it was very confusing
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15 Jun 2023
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Always a good choice of cigars and free postage over £50 plus fast delivery.
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24 Jul 2023
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The website and products available. More options for value deals
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14 Jun 2023
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Just takes a few days to process, send and receive the items.
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5 Aug 2023
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Great products but take far to long for delivery
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3 Apr 2023
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Over all a very good company to do business with.
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7 Jul 2023
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Swift delivery in perfect timing for my holiday
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9 Oct 2023
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Prompt postage. Respond to communication.
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10 Oct 2023
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Delivery turnaround has improved lately
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8 Jul 2023
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Helpful staff with order options etc.
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NN
Noff N.
Romsey
10 Apr 2023
 Verified review

Prompt delivery and excelent service

Prompt delivery and excellent service
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18 Sept 2023
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Quick and simple with fast delivery
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23 Sept 2023
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The ranges of different cigars.
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MM
18 May 2023
 Verified review
Good service and good delivery!
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14 Apr 2023
 Verified review
Generally good online service.
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