Excellent pipe, well packed and received in pristine condition. However, for unknown reasons, Havana House waited a whole week before sending it out.
2021-10-07T08:24:22Z 15 days ago
Easy peel labels should be used to remove from box
2021-10-06T14:50:47Z 15 days ago
2021-10-03T20:38:23Z 18 days ago
2021-09-30T09:22:08Z 22 days ago
Very good at keeping one in the picture
2021-09-29T12:47:39Z 22 days ago
I like hassle free shopping and unfortunately that was not my experience.
Not being able to get through on the phone, and WhatsApp also not being monitored do not earn good reviews. In addition, I should be scoring even less. I say this because the price was wrong to start with, corrected when I inquired and back to the full price again for some reason. I had to order a day late, as a result.
My order, from about a month ago, never showed up. I got in touch with Havana House via their WhatsApp service but never received a response.
Apparently, the customs declaration into the EU which was provided electronically was insufficient so customs could not release it back to the Postal Service for delivery. My order was returned to sender but no refund or correspondence from seller.