havanahouse.co.uk
Reviews:

1,552 reviews in the last 12 months19,285 total reviews  

4.84
Excellent
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Top positive review

12 May 2023
 Verified review
Was I disappointed I didn't get my Marlboro tobacco? yes. So why am I still giving 5 stars? A number of reasons :- Shops DO occasionally run out of stock; Some shops give you a 'store credit' (not that I'd have minded in this case as I WILL be shopping here until I have to give up smoking or I die) - and that after you've had to ASK for a refund - I got my refund automatically without asking; I ordered two lighters, a really good one for my wife's birthday which was as brilliant as advertised; My lighter, I thought (from the price) was just one above the disposable lighters so imagine my surprise when I got a reassuringly heavy lighter which was almost as good as my wife's far more expensive one!

Top negative review

31 May 2023
 Verified review
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
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Reviews for havanahouse.co.uk

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13 Mar 2024
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13 Mar 2024
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Gift purchase- easy process, full communication about order. Post office only part of service that was unreliable. Happy to come back, and recommend
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AS
Alex S.
Manchester
13 Mar 2024
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Excellent speedy service
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13 Mar 2024
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Fantastic cigars ,fast post
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12 Mar 2024
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Speed of arrival
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12 Mar 2024
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Great service
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MF
Michael F.
Charlbury
11 Mar 2024
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The ordering was quick and easy with suitable information provided along the way.
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11 Mar 2024
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Great Web Site!

Very informative web site. Easy online ordering, well packed and fast delivery. Highly recommend.
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JR
Jeffrey R.
Bridgend
11 Mar 2024
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EB
11 Mar 2024
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11 Mar 2024
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Exceptionally good range of tobacco. Prompt and friendly service. Buying from them is a pleasant experience. Kindest regards, Jeff.
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11 Mar 2024
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I always get my cigars from havana house, nicely packaged for the journey. Any questions they have a whatsapp nunber and respond very soon.
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10 Mar 2024
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Fantastic Service

always prompt delivery. Excellent produce
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10 Mar 2024
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9 Mar 2024
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Very efficient.
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8 Mar 2024
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Comprehensive list of options and fast delivery.
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8 Mar 2024
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8 Mar 2024
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Excellent and swift service
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HC
7 Mar 2024
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Quick easy service.

Qui k easy service
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7 Mar 2024
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Always a customer focused service

Items arrived very well packaged and quickly. Great products with a customer focused service.
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