havanahouse.co.uk
Reviews:

1,534 reviews in the last 12 months19,394 total reviews  

4.85
Excellent
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Top positive review

12 May 2023
 Verified review
Was I disappointed I didn't get my Marlboro tobacco? yes. So why am I still giving 5 stars? A number of reasons :- Shops DO occasionally run out of stock; Some shops give you a 'store credit' (not that I'd have minded in this case as I WILL be shopping here until I have to give up smoking or I die) - and that after you've had to ASK for a refund - I got my refund automatically without asking; I ordered two lighters, a really good one for my wife's birthday which was as brilliant as advertised; My lighter, I thought (from the price) was just one above the disposable lighters so imagine my surprise when I got a reassuringly heavy lighter which was almost as good as my wife's far more expensive one!

Top negative review

31 May 2023
 Verified review
An order has been placed and it was shipped after 5-6 days an multiple phone calls all do all of the items were in stock and I payed for priority shipping, no explanation was given for the delay
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Reviews for havanahouse.co.uk

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4 Nov 2023
 Verified review
You are great. I hit one star by mistake!
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13 Jun 2023
 Verified review
Poor poor poor poor customer service
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30 Oct 2023
 Verified review
Not had my items delivered yet!
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RC
Robert C.
Sidmouth
7 Aug 2023
 Verified review
Wrong order sent again
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