Certificate for mmamats.co.uk

No. XAFB25D512FE40AE51770DE9886880620
 

Approved on
05/06/2014
Valid until
04/06/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for mmamats.co.uk



Excellent

4.63/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 47 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 160 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
No issues with deluvery of goods.
4.00
Good

Sales reps on the phone were very helpful and accommodating
4.33
Good

Cannot fault, company delivered on time courier contacted 20min prior to drop off. After using the mats they are prefect for my jujitsu club practice.
5.00
Excellent

Very quick delivery and good customer service. The mats are a good quality. The issue I have had was that when I have first used them they were very slippery on one side. After I have turned them upside down, they were less slippery but, what I think it was silicone oil was transferred to the laminate flooring that became pretty slippery as well. Took me about one hour to wash them in the bathtub.
4.33
Good

Top class service.
5.00
Excellent

Ordered twice in two years - consistent great service. Only drawback - no express delivery.
4.67
Excellent

For such an excellent product, the company is badly let down by not having a better system of customer update in place. There are no follow up emails or phonecalls to let the customer know when the goods are dispatched so delivery is far too random an event and quite stressful for the customer.
The staff on the helpline are very helpful if you phone them chasing up the order though.
3.33
Fair

Good customer service and quick delivery. Can't ask for more
5.00
Excellent

Very good service
5.00
Excellent

The goods failed be delivered within a week, although they said that delivery would be sent sent the day after ordering. I contactacted the company who informed me that the delivery would take about six weeks, which was not acceptable as they had said nothing about this. I was expecting the goods and needed them within a week. This was very poor service not letting me know.
1.00
Very Poor

One of the panels was scratched hence four stars for goods.
That said I have been using the panels for the pass two weeks and I am very happy with the quality and durability.
Great value for the price.
4.67
Excellent

It is a shame delivery times can not be confirmed but otherwise the products and service has been fantastic
4.33
Good

Expensive delivery
4.67
Excellent

Great service and delivery
5.00
Excellent

Great service
5.00
Excellent

The mats are described as anti-slip and they definitely are not They slip a lot (I have a wooden floor) and it is almost impossible to work out on a standing position without being worried about my own safety.
3.50
Good

This is the 2nd purchase. Very satisfied.
5.00
Excellent

Gods mats. Great price and super fast delivery.
5.00
Excellent

Excellent mats - perfect for home dance studio. Thanks for your help on the phone in choosing the right product and for arranging a quick delivery ready for the birthday itself.
5.00
Excellent

very satisfied
5.00
Excellent

Excellent product at incredibly good price. Kept informed of order progress at all times and delivered by TNT, not some cowboy courier. Would recommend without hesitation.
5.00
Excellent

Just what I was looking for
5.00
Excellent

Great service very very happy and putting in another order very soon wont go anywhere else
5.00
Excellent

The mats are good but I thought they would be softer.
Yet to be thrown on them but they look the business
5.00
Excellent

Easy ordering process, good quality
4.00
Good

My order came very quickly. Just open my boxes and what I can see looks good. Very happy person.
5.00
Excellent

Great service will use again
5.00
Excellent

very good quality mats
5.00
Excellent

Good service
4.67
Excellent

Good customer service, easy website, and fantastic product.
4.67
Excellent

Super simple and easy to order and find what I wanted, staff holding my order until school is ready, great service
5.00
Excellent

Everything great
5.00
Excellent

Fantastic Service - Delivered quicker than expected - have laid the mats and they are brilliant. Thank you very much MMA Mats
5.00
Excellent

This is my third order and it wont be my last. No fuss quick delivery quality kit. What more can you ask?
5.00
Excellent

Easy and simple to use
5.00
Excellent

Thanks
5.00
Excellent

great service
5.00
Excellent

Delivery was very efficient, goods arrived in perfect order, all 100
5.00
Excellent

Excellent all round service.
5.00
Excellent

Can say NO complaints
1.00
Very Poor

mmamats.co.uk replies: 12/07/2016
Hi Enso, thanks for the feedback. Did you mean to leave a negative review? Is there anything we can help you with?

mmamats.co.uk

mmamats.co.uk was certified by Trusted Shops on 05/06/2014.

Contact
Unit 6 Causeway End
CO11 2LH Manningtree, Essex
United Kingdom
hello@mmamats.co.uk
mmamats.co.uk

Owner
MMA Mats LTD
Unit 6 Causeway End
CO11 2LH Manningtree, Essex
United Kingdom
Trade register
Companies House 09200830
Authorized representative
Walker Brierley
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with mmamats.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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