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Envii
Reviews:

426 reviews in the last 12 months4,474 total reviews  

4.86
Excellent
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Top positive review

6 Jul 2023
 Verified review
Easy to follow website with helpful short videos to watch as well as the written word.lf you cannot decide which product to use then you are able to talk to someone straight away. Very swift at posting with my products arriving within days.lve used most of the products for my fish pond and l find it’s reasonably priced.My only concern is with the pond equaliser which isn’t enough for my volume and then it becomes too expensive to buy two.

Top negative review

24 Apr 2023
 Verified review
It doesn’t work sadly; I’ve now purchased 2 bottles and done 3 applications of the entire garden the dogs have access to - grass/gravel & tarmac - the first 2 were 7 days apart. The 3rd was just yesterday after a new bottle arrived and the smell is there again today. I’m at my wits end with it. As soon as it rains the smell comes back. I’ve got 4 tiny rescue dogs, have had them for 5-8 years and had a dog during the 15 years before that - never had an issue before. Put down the artificial grass a year ago because the real lawn wasn’t growing evenly for a few reasons. There’s limestone gravel for drainage under the grass, I wet the grass before application, and applied when there was no sun going to hit the area, I also “dilute” their urine with the hose - all suggestions by this company. But it’s no better than it was before I spent over £40 on this solution that claims to be the best. I won’t purchase again, it’s pointless.
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24 Apr 2023
 Verified review
It doesn’t work sadly; I’ve now purchased 2 bottles and done 3 applications of the entire garden the dogs have access to - grass/gravel & tarmac - the first 2 were 7 days apart. The 3rd was just yesterday after a new bottle arrived and the smell is there again today. I’m at my wits end with it. As soon as it rains the smell comes back. I’ve got 4 tiny rescue dogs, have had them for 5-8 years and had a dog during the 15 years before that - never had an issue before. Put down the artificial grass a year ago because the real lawn wasn’t growing evenly for a few reasons. There’s limestone gravel for drainage under the grass, I wet the grass before application, and applied when there was no sun going to hit the area, I also “dilute” their urine with the hose - all suggestions by this company. But it’s no better than it was before I spent over £40 on this solution that claims to be the best. I won’t purchase again, it’s pointless.
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Answer by Envii
26 Apr 2023
Hi, I'm really sorry to learn you've not seen any improvements using our products. As you've mentioned, there are a few steps we recommend doing which you have mentioned. When using a natural bacteria treatment, it may take longer than expected as the speed in how fast it works is all dependent on a few things. I'd recommend getting in touch with us so we can discuss this further. We can troubleshoot to try and find out why this potentially might not have worked and what to do going forward to ensure results are seen. You can contact us on 01246 240 880 or email us at info@envii.co.uk. I hope to hear from you soon. Many thanks, Ash
26 Jun 2023
 Verified review
Dear Sirs, what I ordered has not yet arrived. Please check your shipment to see where it has gone. Best regards
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Answer by Envii
27 Jun 2023
Hi, I'm sorry to learn you're order hasn't arrived yet. Please can you contact us on either 01246 240 880 or email us info@envii.co.uk so we can look into this further for you. I look forward to assisting you further with this. Thanks, Ash
19 Aug 2023
 Verified review
They didn’t honour my 10% off offer when I ordered.
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Answer by Envii
23 Aug 2023
Hi, When you sign up for our mailing list, you will receive 10% off via email. If you had a problem doing this at the time of placing an order, you should have contacted us to inform us of this & we could have resolved this immediately for you. I'd still recommend contacting us now and we can help resolve this problem. Thanks, Ash