Reviews for cocoroselondon.com



Excellent

4.89/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 244 Trusted Shops reviews collected in the last 12 months.
In total, cocoroselondon.com has already collected 662 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/02/2019
Date of order
13/02/2019
20/02/2019
Just discovered this company for ballerina shoes and cannot fault them.
So, I have wide feet and can’t wear heals. I currently have the Alice in Wonderland and Snowflake shoes.
Alice: dream shoes that have padding everywhere necessary - worth the money.
Snowflake: As good, but miss the padding on the back of the shoe but more than half the cost and better than anywhere else.
5.00
Excellent

cocoroselondon.com replies: 21/02/2019
Thank you so much for taking the time to leave a review, Sheralyn - this really means a lot to us. We're so happy to hear that you love your new shoes and we really hope you'll enjoy Cocorosing It xx

Date of publication
17/02/2019
Date of order
10/02/2019
17/02/2019
Shoes are fabulous and the Cocorose team consistently deliver on superb customer service
5.00
Excellent

cocoroselondon.com replies: 18/02/2019
Thank you so much for your kind words, Deborah We're so happy that we managed to get your shoes to you in time and we're delighted to hear that you love them Happy Cocorosing xx

Date of publication
15/02/2019
Date of order
07/02/2019
15/02/2019
Quick easy order arrived on time. Love my folding shoes.
5.00
Excellent

cocoroselondon.com replies: 18/02/2019
We're so happy to hear that you love your new Harrow ballerinas, Yvonne :) Happy Cocorosing xx

Date of publication
11/02/2019
Date of order
19/01/2019
11/02/2019
Can't fault Cocorose. Keep doing what you're doing.
5.00
Excellent

cocoroselondon.com replies: 12/02/2019
Thank you so much, Rosemary We really hope you enjoy wearing your new shoes and jewellery. Happy Cocorosing xx

Date of publication
10/02/2019
Date of order
03/02/2019
10/02/2019
Best ballerina flats I’ve ever had
Elegant
Excellent craftsmanship
Beautiful packaging
Super fast shipping
Very very very pleased
5.00
Excellent

cocoroselondon.com replies: 11/02/2019
Thank you so much for your kind words, Marwa This really means a lot to us. We hope you enjoy your new ballerinas. Happy Cocorosing xx

Date of publication
09/02/2019
Date of order
02/02/2019
09/02/2019
I love my new Dalmatian pony hair shoes. They are stunning The quality is superb and they are so comfortable. The delivery was super fast. Super cute packing too. I love the little purse and bag they come with. Thank you
5.00
Excellent

cocoroselondon.com replies: 11/02/2019
Thank you so much, Simela We're so happy to hear that you love your new Clapham loafers. Happy Cocorosing xx

Date of publication
09/02/2019
Date of order
01/02/2019
09/02/2019
Todo perfecto
5.00
Excellent

cocoroselondon.com replies: 11/02/2019
Muchas gracias, Maria Esperamos que te gusten tus nuevos zapatos. Happy Cocorosing xx

Date of publication
05/02/2019
Date of order
29/01/2019
05/02/2019
Fantastic product and service
5.00
Excellent

cocoroselondon.com replies: 06/02/2019
Thank you so much, Shellie We really hope you'll enjoy wearing your new Buckingham ballerinas. Happy Cocorosing, Lisa xx

Date of publication
05/02/2019
Date of order
09/01/2019
05/02/2019
I am thrilled with the service i received from COCOROSE and i just LOVE my shoes , the best shoes ever
5.00
Excellent

cocoroselondon.com replies: 06/02/2019
Thank you so much, Carol We're delighted to hear that you love your new Barbican ballerinas. Happy Cocorosing xx

Date of publication
04/02/2019
Date of order
26/01/2019
04/02/2019
Very good experience
4.67
Excellent

cocoroselondon.com replies: 05/02/2019
Thank you so much for taking the time to leave a review, Alexus. We really hope you love your new shoes Happy Cocorosing xx

Date of publication
03/02/2019
Date of order
27/01/2019
03/02/2019
Shoes arrived extremely fast, in perfect condiion, love them
5.00
Excellent

cocoroselondon.com replies: 04/02/2019
Thank you so much, Ana. We're delighted to hear that you love your new Barnes ballerinas. Keep on Cocorosing It xx

Date of publication
02/02/2019
Date of order
26/01/2019
02/02/2019
No complaints, excellent service
5.00
Excellent

cocoroselondon.com replies: 04/02/2019
Thank you so much, Rachel. We hope you'll enjoy wearing your new Tatiana ballerinas xx

Date of publication
01/02/2019
Date of order
29/01/2019
01/02/2019
Fantastic customer service, speedy delivery and stunning & comfy shoes
5.00
Excellent

cocoroselondon.com replies: 04/02/2019
Thank you so much, Lisa. We hope you'll love your new Clapham loafers. Keep on Cocorosing It xx

Date of publication
31/01/2019
Date of order
24/01/2019
31/01/2019
Brilliant service as usual. Thank you.
5.00
Excellent

cocoroselondon.com replies: 01/02/2019
Thank you so much, Pamela Keep on Cocorosing It xx

Date of publication
31/01/2019
Date of order
29/01/2019
31/01/2019
Excellent purchase.Was looking for a luxury pair of foldable ballerinas and came across cocoroselondon.com. Spoke to an advisor who was very helpful and gave great advice on my sizing. They came quite quickly and was very well packaged. Fits perfectly and very comfortable.I'm a person who believes in comfortable footwear. These ballerinas are just that in every way. I would definitely recommend.5
5.00
Excellent

cocoroselondon.com replies: 01/02/2019
Thank you so much for your kind words, Kerline This really means a lot to us. We're delighted to hear that you love your new Buckingham ballerinas. Happy Cocorosing xx

Date of publication
31/01/2019
Date of order
24/01/2019
31/01/2019
Good quality product. Ordered blue leather boots and leather court shoes. Perfect for airline travel with restricted hand luggage. Love Cocorose. Worn recently on unexpected 7 mile sightseeing walk round Paris - so thankful I had my Cocorose pumps in my bag
5.00
Excellent

cocoroselondon.com replies: 01/02/2019
We're so happy to hear that you love your new Hampstead boots and Harrow ballerinas, Penny Thank you so much for your kind words and Happy Cocorosing xx

Date of publication
28/01/2019
Date of order
02/01/2019
28/01/2019
Lovely shoes arrived timely - nicely packed - very pleased
5.00
Excellent

cocoroselondon.com replies: 29/01/2019
Thank you so much, Gillian. We're so happy to hear that you love your new shoes We hope you'll enjoy Cocorosing It xx

Date of publication
28/01/2019
Date of order
05/01/2019
28/01/2019
Excellent service, fast delivery and the most comfortable boots
5.00
Excellent

cocoroselondon.com replies: 29/01/2019
We're so happy to hear that you love your new Hampstead boots, Sheila Happy Cocorosing xx

Date of publication
28/01/2019
Date of order
04/01/2019
28/01/2019
Super comfortable- no blisters
5.00
Excellent

cocoroselondon.com replies: 29/01/2019
Dear Kye, thank you so much for taking the time to leave a review :) We're delighted to hear that you love your new Clapham loafers. Happy Cocorosing xx

Date of publication
22/01/2019
Date of order
15/01/2019
22/01/2019
Excellent product and delivery. Comfortable shoes for me, I have hammer toes and arthritic feet, it's nice to have modern shoes.
5.00
Excellent

cocoroselondon.com replies: 23/01/2019
Thank you so much, Sheila We're delighted to hear that you love your new Carnaby loafers. Keep on Cocorosing It xx

Date of publication
17/01/2019
Date of order
10/01/2019
17/01/2019
Superfast delevery. Perfectly packed. Ballerina's do hurt a bit at the back of my feet. I will get used to them, I'm sure.
4.67
Excellent

cocoroselondon.com replies: 23/01/2019
Thank you so much for taking the time to leave a review, JoAn. I'm sorry to hear that they didn't feel comfortable from the first minute Please do keep us updated, as we want you to feel good in your Cocoroses and we'd love to possibly try and help you find a better fit xx

Date of publication
16/01/2019
Date of order
09/01/2019
16/01/2019
Very fast delivery and it is a delight to receive a parcel from Cocorose
5.00
Excellent

cocoroselondon.com replies: 17/01/2019
Thank you so much, Susanna We're so happy to hear that you love your new Tatiana ballerinas :) Happy Cocorosing xx

Date of publication
15/01/2019
Date of order
23/12/2018
15/01/2019
First time I’ve used this site . It was at a very busy time of year and delivery was brilliant. Love the shoes
5.00
Excellent

cocoroselondon.com replies: 16/01/2019
Thank you so much for taking the time to leave a review, Bridget We're delighted to hear that you love your new Barbican ballerinas :) Happy Cocorosing xx

Date of publication
13/01/2019
Date of order
06/01/2019
13/01/2019
Always great shoes and excellent service
5.00
Excellent

cocoroselondon.com replies: 14/01/2019
Thank you so much, Gillian. This really means a lot to us We're so happy to hear that you love your new shoes. Keep on Cocorosing It xx

Date of publication
08/01/2019
Date of order
21/11/2018
08/01/2019
My black pony hair cocoroses are just fine for everyday use at work.
4.67
Excellent

cocoroselondon.com replies: 09/01/2019
Thank you so much for taking the time to leave a review, Marita. We're delighted to hear that you like your new Shoreditch loafers. Happy Cocorosing xx

Date of publication
07/01/2019
Date of order
29/12/2018
07/01/2019
Prompt order processing and delivery of great quality, beautiful shoes - what's not to love?
5.00
Excellent

cocoroselondon.com replies: 08/01/2019
Thank you so much for your kind words, Catherine We're delighted to hear that you love your new Clapham loafers Happy Cocorosing xx

Date of publication
07/01/2019
Date of order
13/12/2018
07/01/2019
My new favorite shoe. And customer service is very responsive and friendly
5.00
Excellent

cocoroselondon.com replies: 08/01/2019
We're so happy to hear that you love your new Barnes ballerinas, Jill Keep on Cocorosing It xx

Date of publication
07/01/2019
Date of order
10/12/2018
07/01/2019
loved the boxes , very pretty shoes, given as a Christmas present to 92 year old mother,
4.00
Good

cocoroselondon.com replies: 08/01/2019
Thank you so much for taking the time to leave a review, Jacqueline. We really hope your mother loves her new ballerinas :)

Date of publication
07/01/2019
Date of order
12/12/2018
07/01/2019
very quick and beautifully wrapped shoes,felt very special will buy more
5.00
Excellent

cocoroselondon.com replies: 08/01/2019
We're so happy to hear that you love your new Barbican ballerinas, Josette :) Happy Cocorosing xx

Date of publication
07/01/2019
Date of order
14/12/2018
07/01/2019
Excellent speedy service. Shoes comfy . Bag is somewhat bulkier than expected and 1 pair was not as ordered. Will definitely be looking to purchase more.
4.67
Excellent

cocoroselondon.com replies: 08/01/2019
Dear Rita, I'm happy to hear that we've found the right size for you :) I'm very sorry to hear that you received an incorrect pair. Would you be able to email me about this, so we can get this sorted for you straight away? Lisa xx

Date of publication
07/01/2019
Date of order
13/12/2018
07/01/2019
Great product and great service Totally recommend
5.00
Excellent

cocoroselondon.com replies: 08/01/2019
We're so happy to hear that you love your new Shoreditch loafers, Elena. Happy Cocorosing xx

Date of publication
07/01/2019
Date of order
10/12/2018
07/01/2019
Delivery is super fast and the ballerinas are stunning
5.00
Excellent

cocoroselondon.com replies: 08/01/2019
We're so happy to hear that you love your new shoes, Valentina Happy Cocorosing xx

Date of publication
07/01/2019
Date of order
30/12/2018
07/01/2019
Lovely shoes, wonderful service who could ask for more.
Thank you
5.00
Excellent

cocoroselondon.com replies: 07/01/2019
We're delighted to hear that you love your new Carnaby loafers, Diane Happy Cocorosing xx

Date of publication
05/01/2019
Date of order
29/12/2018
05/01/2019
I love Coco Rose. Excellent quality, delivered when expected. Standards are excellent. 5 stars all round from me.
Ann
5.00
Excellent

cocoroselondon.com replies: 07/01/2019
Thank you so much for your kind words, Ann We're so happy to hear that you love your new Barbican ballerinas. Keep on Cocorosing It xx

Date of publication
02/01/2019
Date of order
26/11/2018
02/01/2019
Fantastic shoes, fantastic designs and fantastic service.
5.00
Excellent

cocoroselondon.com replies: 04/01/2019
Thank you so much for your kind words Keep on Cocorosing It xxx

Date of publication
19/12/2018
Date of order
07/12/2018
19/12/2018
I will be ordering again Product is excellent and communication was personal and attentive. Thank you
5.00
Excellent

cocoroselondon.com replies: 20/12/2018
Thank you so much for your kind words, Sandra We're so happy to hear that you love your new Barbican ballerinas xx

Date of publication
17/12/2018
Date of order
17/11/2018
17/12/2018
Great website, quick delivery and easy returns if needed.
5.00
Excellent

cocoroselondon.com replies: 18/12/2018
Thank you so much for your kind words :) Keep on Cocorosing It!

Date of publication
17/12/2018
Date of order
13/11/2018
17/12/2018
Great quality shoes
5.00
Excellent

cocoroselondon.com replies: 18/12/2018
We're so happy to hear that you love your new Hampstead boots, Anita Happy Cocorosing xx

Date of publication
17/12/2018
Date of order
12/11/2018
17/12/2018
Great service and fast delivery. Always happy with the quality of products and have recommended to lots of family and friends already.
5.00
Excellent

cocoroselondon.com replies: 18/12/2018
Thank you so much, Melody Keep on Cocorosing It xx

Date of publication
17/12/2018
Date of order
13/11/2018
17/12/2018
Love everything about this product and the service I have received
5.00
Excellent

cocoroselondon.com replies: 18/12/2018
Thank you so much for your kind words, Jane We're so happy that you love your new Barbican ballerinas xx

cocoroselondon.com customer reviews

cocoroselondon.com

Contact
The Chocolate Factory 2, Studio 2:6, 4 Coburg Road
N22 6UJ London
United Kingdom
janan@cocoroselondon.com
cocoroselondon.com
Owner
Cocorose London LTD
The Chocolate Factory 2, Studio 2:6, 4 Coburg Road
N22 6UJ London
United Kingdom
Trade register
Companies House 07227342
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with cocoroselondon.com in their own words.

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3.5 - 2.5Fair
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1.5 - 1.0Very Poor

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