Reviews for cocoroselondon.com



Excellent

4.90/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 243 Trusted Shops reviews collected in the last 12 months.
In total, cocoroselondon.com has already collected 747 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
12/06/2019
Date of order
05/06/2019
12/06/2019
Great quality shoes, perfect fit and very comfortable. Speed of delivery excellent. Will buy again.
5.00
Excellent

Date of publication
12/06/2019
Date of order
05/06/2019
12/06/2019
Very helpful and efficient service and lovely shoes (of course)
5.00
Excellent

Date of publication
10/06/2019
Date of order
18/05/2019
10/06/2019
Love them
5.00
Excellent

Date of publication
10/06/2019
Date of order
14/05/2019
10/06/2019
Great service. Great shoes
5.00
Excellent

Date of publication
06/06/2019
Date of order
30/05/2019
06/06/2019
These shoes are totally addictive Love them.
5.00
Excellent

cocoroselondon.com replies: 07/06/2019
Hi Catherine, What fantastic comments - thank you :) So pleased you love your new Hoxton White with Black Embroidery sneakers... they are fabulous Thanks so much again and Happy Cocorosing xx

Date of publication
05/06/2019
Date of order
07/05/2019
05/06/2019
From order to delivery excellent service fabulous shoes thankyou
5.00
Excellent

cocoroselondon.com replies: 07/06/2019
Thank you so much Susan, that's so wonderful to hear Hope you love your new Barbican Rose Gold ballerinas and Happy Cocorosing xx

Date of publication
04/06/2019
Date of order
10/05/2019
04/06/2019
Very good service quick delivery lovely footwear
5.00
Excellent

cocoroselondon.com replies: 07/06/2019
Hi Jackie, Thank you so much for your comments and we're super pleased to hear that you love your new Barnes Grey Snakeprint ballerinas :) Enjoy wearing them and Happy Cocorosing xx

Date of publication
03/06/2019
Date of order
27/05/2019
03/06/2019
Fab service as always
5.00
Excellent

cocoroselondon.com replies: 07/06/2019
Thank you so much Lorraine, and thank you for your wonderful loyalty. We appreciate it. So pleased you love your new Barnes Red ballerinas - they are such a fab colour :) Enjoy wearing them and Happy Cocorosing xx

Date of publication
02/06/2019
Date of order
26/05/2019
02/06/2019
Another Fantastic Purchase absolutely love these shoes. Can’t wait to purchase another x
5.00
Excellent

cocoroselondon.com replies: 07/06/2019
Hi Suzanne, Thank you so much for your wonderful comments and your fabulous loyalty. We really appreciate it. We hope you enjoy wearing your new Barbican Metallic Navy ballerinas and Happy Cocorosing xx

Date of publication
01/06/2019
Date of order
25/05/2019
01/06/2019
Beautiful shoes and i love the box it came in
5.00
Excellent

Date of publication
29/05/2019
Date of order
20/04/2019
29/05/2019
Fantastic shoes, excellent style and comfort. Fast shipping and beautifully packaged
5.00
Excellent

Date of publication
28/05/2019
Date of order
21/04/2019
28/05/2019
I had to return two pairs of shoes with a small stitch fault. However, it was dealt with very quickly and I was emailed with updates. I love cocorose shoes. They are so comfy and elegant.
4.00
Good

Date of publication
28/05/2019
Date of order
19/04/2019
28/05/2019
My third pair of shoes from here and yet again wonderful quick delivery as I’m in Australia and shoes are beautiful
5.00
Excellent

Date of publication
28/05/2019
Date of order
20/04/2019
28/05/2019
Great shoes - good fit, good look, hard wearing. Beautifully packaged and prompt delivery. Never disappointed with Cocorose.
5.00
Excellent

Date of publication
28/05/2019
Date of order
21/04/2019
28/05/2019
Customer Service was brilliant- and my shoes arrived very quickly.
5.00
Excellent

cocoroselondon.com replies: 07/06/2019
Hi Emma, Thank you for your fab review and comments; much appreciated We hope you love wearing your new Clapham Dusky Pink loafers :) Happy Cocorosing xx

Date of publication
28/05/2019
Date of order
19/04/2019
28/05/2019
Excellent product.excellent customer service. Not my fitrst purchase and certainly not my last. Thoroughly recommend.
5.00
Excellent

cocoroselondon.com replies: 07/06/2019
Hi Gill, Thanks so much for your wonderful feedback and loyalty; it means so much! We hope you love your new London Fields Navy Satin & Pearl sandals - they're gorgeous! :) Happy Cocorosing and thanks so much again xx

Date of publication
28/05/2019
Date of order
18/04/2019
28/05/2019
Amazing shoes
5.00
Excellent

cocoroselondon.com replies: 06/06/2019
Thank you so much Raadiah, we hope you’ll love Cocorosing It in your new Carnaby Leopard loafers Xx

Date of publication
28/05/2019
Date of order
19/04/2019
28/05/2019
Delivery on time and ballerinas on point, love them Will be buying again from Cocorose London. :-)
5.00
Excellent

cocoroselondon.com replies: 07/06/2019
Hi Marie-Anne, Thanks so much for your feedback and we're so pleased you love your new Bayswater ballerinas :) Happy Cocorosing and we look forward to welcoming you back again soon xx

Date of publication
27/05/2019
Date of order
26/04/2019
27/05/2019
Fabulous product and extremely helpful staff. Will definitely buy again.
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you so much Janine for your super review. We are delighted you enjoyed your Cocorose experience. Happy Cocorosing!

Date of publication
26/05/2019
Date of order
19/05/2019
26/05/2019
Exactly what I wished for And quick delivery overseas.
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you very much Yvonne for your amazing review. Happy Cocorosing in Netherlands!

Date of publication
22/05/2019
Date of order
27/04/2019
22/05/2019
a first class business
5.00
Excellent

cocoroselondon.com replies: 06/06/2019
Thank you very much Deborah for your perfect feedback. Happy Cocorosing!

Date of publication
21/05/2019
Date of order
28/04/2019
21/05/2019
I was after a comfy - but still beautiful - pair of white flats to change into on my wedding day. Knowing that Cocorose offered foldable flats meant they were my first stop. I chose the ivory lace ones from their wedding collection and they're perfect They even have a cushioned pad on the heel, making them the comfiest flats I own. Plus, the shoes came beautifully packaged - can't fault them
5.00
Excellent

cocoroselondon.com replies: 06/06/2019
Thank you so much Justine for your lovely review. Being comfortable on one of the most important day of your life is essential and we have created our wedding shoes exactly with this reason in mind. Congratulations on your wedding day and best wishes for a happy life together! Happy Cocorosing!

Date of publication
20/05/2019
Date of order
24/04/2019
20/05/2019
Speedy delivery and comfortable shoes. A great find
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you so much Belle for your positive feedback. Happy Cocorosing!

Date of publication
20/05/2019
Date of order
28/04/2019
20/05/2019
All perfect
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you very much Laura for your amazing review. Happy Cocorosing!

Date of publication
20/05/2019
Date of order
22/04/2019
20/05/2019
Great service and great shoes
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you so much Nikki. We are delighted you enjoyed your Cocorose experience. Happy Cocorosing!

Date of publication
20/05/2019
Date of order
22/04/2019
20/05/2019
Love my trainers. Comfy from the off
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you so much Maureen for your positive review. We are delighted you enjoy your Hoxton Grey Snakeprint. Happy Cocorosing!

Date of publication
20/05/2019
Date of order
22/04/2019
20/05/2019
Lovely shoes, brilliantly packaged, and despatch fast. What else would you want I will be ordering again, thank you.
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you so much Rubyna for your amazing review. happy Cocorosing!

Date of publication
20/05/2019
Date of order
22/04/2019
20/05/2019
The shoes are lovely and stylish dressy flats. I wish they had a bit more room in the top of the toe. That would make them all day walking shoes.
4.33
Good

cocoroselondon.com replies: 28/05/2019
Thank you very much Gina for your positive and honest feedback. We have taken on board your comment about the space at the top of the toe. Happy Cocorosing.

Date of publication
20/05/2019
Date of order
26/04/2019
20/05/2019
Superb as always
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you so much Cheryl for your positive review and loyalty to Cocorose. Happy Cocorosing!

Date of publication
20/05/2019
Date of order
26/04/2019
20/05/2019
Great service Very VERY comfortable shoes Will come back again for sure
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you very much Marta. We are delighted you enjoy your Clapham White! Happy Cocorosing!

Date of publication
20/05/2019
Date of order
27/04/2019
20/05/2019
Love my shoes
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you so much Sarah for your lovely feedback. Happy Cocorosing!

Date of publication
20/05/2019
Date of order
22/04/2019
20/05/2019
You are great Love the styles, the comfort, the finesse
5.00
Excellent

cocoroselondon.com replies: 07/06/2019
Thank you very much Effrosyni for your amazing review. Our Hoxton Grey Snakeprint are so popular. We always enjoy reading feedback like yours. Happy Cocorosing

Date of publication
20/05/2019
Date of order
27/04/2019
20/05/2019
I have now ordered 2 pairs of boots, their delivery is very speedy they are beautifully wrapped and what can I say about the boots the best once I ever bought so comfortable stylish well made and such good quality leather
5.00
Excellent

cocoroselondon.com replies: 07/06/2019
Thank you very much Maxine for your lovely feedback. We are delighted our boots have exceeded your expectations. Happy Cocorosing!

Date of publication
20/05/2019
Date of order
24/04/2019
20/05/2019
Fast delivery, comfortable and excellent quality.
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you so much Petruska for your amazing feedback, Happy Cocorosing!

Date of publication
20/05/2019
Date of order
25/04/2019
20/05/2019
I love Cocorose and I have ordered from them many times. the shoes are fantastic quality, comfortable and the company bend over backwards to help their customers.
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you very much Richenda for your perfect feedback. We also love to hear our customer are delighted with our shoes! Happy Cocorosing.

Date of publication
16/05/2019
Date of order
09/05/2019
16/05/2019
Everything about these shoes speaks quality from price, delivery to packaging. Love the secret compartment that holds a silk bag to carry heels in too. They’ve thought of everything to change into a pair of stylish comfy flats at the end of a party
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you very much Sophie for your amazing review. We always love to hear that Cocorose has been able to deliver a great service from A to Z. Happy Cocorosing!

Date of publication
13/05/2019
Date of order
11/04/2019
13/05/2019
Excellent
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you very much Liz for your lovely feedback. Best wishes and Happy Cocorosing!

Date of publication
13/05/2019
Date of order
08/04/2019
13/05/2019
Excellent shoes and excellent service. So comfortable to wear. Have ordered two pairs and love them both. Highly recommend.
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you so much Jennifer for your lovely review. We are so happy you love your Greenwich quilted navy. Happy Cocorosing!

Date of publication
11/05/2019
Date of order
04/05/2019
11/05/2019
I live in Australia and over the years have worn out several pairs of ballet flats, I have just placed my first online order with cocorose London and let me say the experience all round has been wonderful - communication great. Every lady needs at least one pair of foldup flats in her shoe collection or if you are like me several . The quality, comfort and styles all speak for themselves.
5.00
Excellent

cocoroselondon.com replies: 28/05/2019
Thank you very much Renea for your amazing feedback. We are delighted you enjoyed your Cocorose experience! Foldup flats should indeed be included in any bag. Cocorsoe's shoes are so practical and yet so stylish. Happy Cocorosing!

Date of publication
10/05/2019
Date of order
03/04/2019
10/05/2019
Excellent all round
5.00
Excellent

cocoroselondon.com replies: 07/06/2019
Thank you sop much Elizabeth for your amazing review. Happy Cocorosing!

cocoroselondon.com customer reviews

cocoroselondon.com

Contact
The Chocolate Factory 2, Studio 2:6, 4 Coburg Road
N22 6UJ London
United Kingdom
janan@cocoroselondon.com
cocoroselondon.com
Owner
Cocorose London LTD
The Chocolate Factory 2, Studio 2:6, 4 Coburg Road
N22 6UJ London
United Kingdom
Trade register
Companies House 07227342
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with cocoroselondon.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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