Reviews for cocoroselondon.com



Excellent

4.91/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 220 Trusted Shops reviews collected in the last 12 months.
In total, cocoroselondon.com has already collected 787 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/08/2019
Date of order
13/02/2019
23/08/2019
Bought three pairs of shoes Alice, Sandringham and Snowflake. If you have slightly wide feet these are all fine.
Alice: Had loads of compliments about these shoes in particular and love them the most. Did have an issue with these shoes but customer services sorted it out and I got a replacement sent out.
Great customer service and I’ll be coming back for more.
5.00
Excellent

Date of publication
19/08/2019
Date of order
12/08/2019
19/08/2019
I love the Cocorose shoes I bought recently. They are very well made, very good quality and comfortable. The service and delivery were excellent. The staff of Cocorose were very helpful and tried everything to make customers satisfied.
5.00
Excellent

Date of publication
12/08/2019
Date of order
26/07/2019
12/08/2019
Fantastic products. Great customer service. And they use reliable couriers. All in all a 5 company.
5.00
Excellent

Date of publication
12/08/2019
Date of order
23/07/2019
12/08/2019
Excellent shoes, thank you.
5.00
Excellent

Date of publication
12/08/2019
Date of order
26/07/2019
12/08/2019
arrived very quickly and exactly as ordered. Have had shoes from cocrose before so I knew I would like them. Great quality for a fair price and very comfortable.
5.00
Excellent

Date of publication
08/08/2019
Date of order
17/07/2019
08/08/2019
I absolutely love Cocorose Shoes, I have numerous pairs and they are so stylish and comfy always look forward to my next purchase
5.00
Excellent

Date of publication
08/08/2019
Date of order
03/07/2019
08/08/2019
LOVE the shoes, especially the Clapham. I would have in every color if they came in Size 12 US. Please consider extending current sizing. A LOT of women out there who would buy them. And have you ever thought about offering wide width?
5.00
Excellent

Date of publication
08/08/2019
Date of order
19/07/2019
08/08/2019
Quick efficient service and quality product.
5.00
Excellent

Date of publication
08/08/2019
Date of order
13/07/2019
08/08/2019
Amazing ordered a few pairs of shoes, as I love them so much
5.00
Excellent

Date of publication
31/07/2019
Date of order
17/07/2019
31/07/2019
Love my new trainers. They are a slightly bigger fit than usual but not so big I'd return them. Delivery was swift.
5.00
Excellent

Date of publication
31/07/2019
Date of order
24/07/2019
31/07/2019
Very easy to order, product is lovely, although sizing a bit strange, compared to my other pair of shoes.
4.00
Good

Date of publication
30/07/2019
Date of order
23/06/2019
30/07/2019
Beautiful shoes arrived in gorgeous packaging. Can’t wait to buy some more
5.00
Excellent

Date of publication
29/07/2019
Date of order
22/07/2019
29/07/2019
Shoes arrived on time, they are a present for a friend I’m sure she will love them I do
5.00
Excellent

Date of publication
25/07/2019
Date of order
18/07/2019
25/07/2019
Excellent service
5.00
Excellent

cocoroselondon.com replies: 09/08/2019
Thank you so much xx

Date of publication
23/07/2019
Date of order
24/06/2019
23/07/2019
Very helpful customer team. Thankyou
5.00
Excellent

Date of publication
15/07/2019
Date of order
21/06/2019
15/07/2019
I found the company to be fast and very efficient would certainly use them again.
5.00
Excellent

Date of publication
15/07/2019
Date of order
19/06/2019
15/07/2019
Good customer service good shoes
5.00
Excellent

Date of publication
13/07/2019
Date of order
06/07/2019
13/07/2019
I wanted something different and these shoes did not disappoint they are even better than expected along with super quick delivery and usual beautiful presentation box
5.00
Excellent

Date of publication
09/07/2019
Date of order
11/06/2019
09/07/2019
The shoes were delivered on time and are of excellent quality. They were an absolute godsend at Ascot and my heels were in the shoe bag included with the travel purse for most of the day.
5.00
Excellent

Date of publication
09/07/2019
Date of order
14/06/2019
09/07/2019
Greatful
5.00
Excellent

Date of publication
08/07/2019
Date of order
15/06/2019
08/07/2019
Royal Mail let us down and didn’t deliver next working day as promised
4.33
Good

Date of publication
08/07/2019
Date of order
01/07/2019
08/07/2019
Excellent service lovely product with lovely packaging delivered on time
4.00
Good

Date of publication
08/07/2019
Date of order
15/06/2019
08/07/2019
Great service, good quality product
5.00
Excellent

Date of publication
08/07/2019
Date of order
10/06/2019
08/07/2019
Product arrived the next day - really comfy shoes.
5.00
Excellent

Date of publication
08/07/2019
Date of order
12/06/2019
08/07/2019
Excellent service and love my shoes
5.00
Excellent

Date of publication
02/07/2019
Date of order
24/06/2019
02/07/2019
I have several pairs of Cocorose shoes. They are all beautifully made, comfortable, portable and delivery on each pair has been super quick. Highly recommend these adorable/classy/perfect little shoes to anyone. Love them Karin Morrow, Co. Meath ROI
5.00
Excellent

Date of publication
02/07/2019
Date of order
05/06/2019
02/07/2019
Can’t recommend cocorose highly enough
Excellent service and delivery and packaged beautifully. Oh and their shoes are worth their weight in gold, as experienced last Thursday, having to do the Long Walk, Windsor
5.00
Excellent

Date of publication
01/07/2019
Date of order
07/06/2019
01/07/2019
Thank you very much
5.00
Excellent

Date of publication
28/06/2019
Date of order
19/06/2019
28/06/2019
Delivery very prompt. Shoes are beautiful. This is my second pair, as I have worn the originals into the ground Even better that I purchased them in the sale for considerably less than the originals.

Very happy customer.
5.00
Excellent

Date of publication
27/06/2019
Date of order
19/06/2019
27/06/2019
Always prompt delivery and excellent quality of goods received.
5.00
Excellent

Date of publication
27/06/2019
Date of order
14/06/2018
27/06/2019
Love the shoes and managed to lose the little bag they come in. No questions asked, they sent a replacement free of charge even though I offered to pay for postage Highly recommend Cocorose as the shoes are great quality and the customer service is fab too
5.00
Excellent

cocoroselondon.com replies: 09/08/2019
Hi Louise, Thank you so much for your lovely review. So pleased we were able to help and send you out a new purse We hope you love your Barbican Desert Gold shoes and matching travel purse and Happy Cocorosing xx

Date of publication
27/06/2019
Date of order
19/06/2019
27/06/2019
Excellent shoes and excellent customer service. Love love love these shoes. Have bought three pairs now and they are literally the most comfortable shoes ever. Will keep buying my shoes from here. Highly recommend. X
5.00
Excellent

cocoroselondon.com replies: 09/08/2019
Hi Jennifer, Amazing, thank you so much for your wonderful review We are over the moon So pleased you love your latest Harrow Tan ballerinas :) Enjoy wearing them and Happy Cocorosing xx

Date of publication
26/06/2019
Date of order
13/05/2019
26/06/2019
Great communication with Gareth, very helpful. Excellent service and product...
5.00
Excellent

cocoroselondon.com replies: 09/08/2019
Hi Gillian, thanks so much for your message. Gareth is delighted to have been able to help :) So pleased you love your Clapham Tan loafers and Happy Cocorosing xx

Date of publication
24/06/2019
Date of order
01/06/2019
24/06/2019
Easy to order and so helpful
5.00
Excellent

cocoroselondon.com replies: 25/06/2019
Hi Kate, Thanks so much for your wonderful feedback; much appreciated We hope you'll love wearing your new Clapham Navy 2.0 loafers xx

Date of publication
24/06/2019
Date of order
01/06/2019
24/06/2019
Love the shoes
5.00
Excellent

cocoroselondon.com replies: 25/06/2019
Hi Maria, We're so pleased to hear that you love your Carnaby Pink and Blue Pom Pom espadrilles. They're so much fun and we love them too Thank you and Happy Cocorosing xx

Date of publication
24/06/2019
Date of order
27/05/2019
24/06/2019
Good quality
5.00
Excellent

cocoroselondon.com replies: 25/06/2019
Hi Maria, Many thanks for your feedback and so pleased you love your Carnaby Blue Pom Pom espadrilles :) Happy Cocorosing xx

Date of publication
22/06/2019
Date of order
11/06/2019
22/06/2019
The Best
5.00
Excellent

cocoroselondon.com replies: 25/06/2019
Hi Claudia, Amazing, thank you so much for your fabulous feedback... we are delighted So pleased you love your Kilburn boots and Hoxton sneakers... we love them too :) Happy Cocorosing xx

Date of publication
19/06/2019
Date of order
22/05/2019
19/06/2019
First time purchase will not be the last
Spoke to customer service re pouch for shoes, no hesitation all sorted
5.00
Excellent

cocoroselondon.com replies: 25/06/2019
Hi Julie, It was an absolute pleasure to make sure everything was sorted for you re the pouch :) We're delighted to hear that you love your Carnaby Slate Velvet espadrilles - such a fabulous colour Enjoy wearing them and Happy Cocorosing xx

Date of publication
19/06/2019
Date of order
12/06/2019
19/06/2019
Gorgeous shoes. Delivered so quickly. Absolutely love Cocorose.
5.00
Excellent

cocoroselondon.com replies: 25/06/2019
Hi Jean, Thank you so much :) So pleased to hear that you love your new Barbican ballerinas and Carnaby espadrilles. Enjoy wearing them and Happy Cocorosing xx

Date of publication
18/06/2019
Date of order
11/06/2019
18/06/2019
Love my cocorose boots good quality as always and super quick delivery
5.00
Excellent

cocoroselondon.com replies: 25/06/2019
Hi Maxine, Thank you so much for your wonderful feedback. We hope you'll love wearing your new Kilburn boots and Happy Cocorosing xx

cocoroselondon.com customer reviews

cocoroselondon.com

Contact
The Chocolate Factory 2, Studio 2:6, 4 Coburg Road
N22 6UJ London
United Kingdom
janan@cocoroselondon.com
cocoroselondon.com
Owner
Cocorose London LTD
The Chocolate Factory 2, Studio 2:6, 4 Coburg Road
N22 6UJ London
United Kingdom
Trade register
Companies House 07227342
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with cocoroselondon.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.