viking-direct.co.uk/enReviews

: 21,546Good

4.34

Reviews for viking-direct.co.uk/en

16,026 verified reviews in the last 12 months

21,546 total reviews
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the most relevant positive review


3 months ago
I could not clearly understand the order lady on the phone. She did her best but, buying Canon ink, I made it clear that I wanted genuine Canon ink because Viking substitute ink does not reproduce well and the cartridge have a tendency to leak. She still sent me substitute ink for one of the colours! With no time to spare, and at 89 years of age, I found this a little less than my normal level of satisfaction with your products. From memory I think I have been a satisfied Viking customer for about 30 years. With manual dexterity problems I now find it very difficult to use the web for ordering and therefore have little option other than to order by phone.
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20 days ago
Absolutely disguising service. Ordered on Fri 15th - the website stated next day delivery, which was the sole reason i bought the items, as I needed them for my small business - Monday, Tuesday pass, no delivery - contact the 'LIVE HELP' - Your order will arrived by 6pm today (Wed) nothing arrives, same Thursday - today has been a whole week - you just get told rubbish, as they say they have no tracking on my £145 order - really? I smell BS - very angry at a large business taking my small business' money - oh then cutting me off the chat - rude! DO NOT BUY FROM THIS AWFUL SO CALLED BUSINESS! ( i know i won't be - dreading the refund, as i know there going to mess me about)
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Reviews for viking-direct.co.uk/en

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(11643)
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13 days ago
A 3-item order. Two were delivered by hand by the courier walking through a road block to reach my address. Two days later, the third item had not yet appeared, but Viking website reported the delivery complete: so I rang after-sales number, and said the courier's photograph would show only two items. The agent confirmed this, and said the missing item would be with me before 6pm that day. It was. Pretty straight dealing, I'd say. David Rudkin South Littleton Worcs
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15 days ago
We did have a delivery issue, it was the first time we had used the company and some of the information from our address didn't appear to get taken over when we placed the on-line order. I contacted customer service when the goods failed to arrive, and they reacted quickly. New order was dispatched and delivered at 8am next day. Things do go wrong , the measure of good company is how they react to that when it happens. Hence the 5 star review.
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25 days ago
I ordered item from them late afternoon. They inform you will be 2-5 working days waiting for item. Very next day afternoon I get my item was extremely satisfy from service as was provided. Professional ppl that you want to deal with . No messing about straight... This is the way to do business. Highly recommended 5out of 5 .
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22 days ago
Viking has a really good range of goods. I don't think there is anywhere else that has as much, the prices are fair and the delivery is second to none without costing the earth. Viking also offers free gifts and incentives to buy products, it's always nice to receive a nice box of biscuits with your order.
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8 days ago
A beautiful and clear voice from a lady in Capetown who dealt with my questions/ concerns very simply. As always, I find Viking more than fair : it was my mistake; yet Viking refunds what my error caused. Within no time the materials I meant to order had arrived. That's ten out of ten ! Thank you.
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11 days ago
Good service from Viking, but they need to instruct their delivery driver to knock on the door when making the delivery we were in all-day but the driver just left the goods on our door step without ring the door bell or knocker. we found the goods when we checked the front door before going to bedd
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7 days ago
I have checked other suppliers and no one gives a 30 returns guarantee, I have used them for years on a business account but this purchase was for personal use, they delivered on time and will definitely be using them on a regular basis. Would definitely recommend.
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16 days ago
The website was clear and helpful. I was impressed with the speed of service and the delivery. We were very pleased with the cabinet and know that it will be perfect for our needs. I was also very pleased with the delivery driver who was extremely helpful.
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17 days ago
This is the first time I have used Viking and must say was very impressed. Extremely efficient and my products arrived very quickly and in good order. Will definitely be ordering from this company again and would highly recommend on my experience.
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2 days ago
They phoned 2 days before delivery, to confirm which day they would be arriving and gave an accurate delivery time slot, [arriving exactly as they had said], with helpful and efficient staff, who placed the item exactly where we wanted it to go.
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1 month ago
Arrives in good time. Was the cheapest I could find for the exact same ink cartridges. Have ordered previously and was delighted to receive a free Nike rucksack. No freebie this time still best value. Would recommend and will use again.
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14 days ago
I was a little apprehensive, as this was the first time I have used this site. Ordering was simple and the delivery of the Fridge Freezer was earlier than expected (by a couple of days). Will definitely use this site again. Well done
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15 days ago
Efficient service from beginning to eventual end. When delivery was about ten days overdue, your call centre ordered an immediate inquiry that rapidly produced results. The fault was entirely with the delivery firm and not with you.
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13 days ago 
As a business we always buy our printing paper from Viking, we can can buy it in bulk which makes it cheaper alround, what with stamps, pens and photo paper Viking have the lot, their website is excellent and so eay to get round
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1 month ago
Always the first place to go to when you need ink. Prices are competitive and the next day service is second to known. A bonus I also get is that whilst buying from them I can earn a donation to my favourite animal charity.
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18 days ago
We had a very good experience again with our latest order. The delivery was fast, and the items we needed to order were all available. Many thanks, Chrissy - Parish Secretary at St Luke's Parish Centre, Stone Cross
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15 days ago
Can't fault their next day delivery service, it's excellent but think they should include VAT in their prices rather than showing separately so you can easily see how much you've spent to quality for free delivery
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15 days ago
Order came promptly And when we decided one item was not suitable we went on-line We were given instructions and the parcel picked up most courteously. Very impressive Why should we ever go anywhere else John
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2 days ago
Delivery was quick, quality was excellent and packaging was well packaged. loved the sturdy black box, which will allow us to store our envelopes safely until we need to use them. Very pleased Thank you.
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15 days ago
I purchased a heavy marble parasol stand and it arrived within the stated time with no issues. I was a little worried when I read some trust pilot reviews - however, in my case the service was good.
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