I could not clearly understand the order lady on the phone. She did her best but, buying Canon ink, I made it clear that I wanted genuine Canon ink because Viking substitute ink does not reproduce well and the cartridge have a tendency to leak. She still sent me substitute ink for one of the colours!
With no time to spare, and at 89 years of age, I found this a little less than my normal level of satisfaction with your products.
From memory I think I have been a satisfied Viking customer for about 30 years. With manual dexterity problems I now find it very difficult to use the web for ordering and therefore have little option other than to order by phone.
Read more
Report review
Show all positive reviews
the most relevant critical review
1 month ago
Absolutely disguising service.
Ordered on Fri 15th - the website stated next day delivery, which was the sole reason i bought the items, as I needed them for my small business - Monday, Tuesday pass, no delivery - contact the 'LIVE HELP' -
Your order will arrived by 6pm today (Wed) nothing arrives, same Thursday - today has been a whole week - you just get told rubbish, as they say they have no tracking on my £145 order - really? I smell BS - very angry at a large business taking my small business' money - oh then cutting me off the chat - rude!
DO NOT BUY FROM THIS AWFUL SO CALLED BUSINESS! ( i know i won't be - dreading the refund, as i know there going to mess me about)
Read more
Report review
Show all critical reviews
Reviews for viking-direct.co.uk/en
Filter
Sort byLatest first
(11825)
(1801)
Verified review
2 days ago
Report review
Verified review
2 days ago
Extremely quick delivery. Gazebo exactly as expected. Can't ask for better than that!
Report review
Verified review
2 days ago
Report review
Verified review
2 days ago
Report review
Verified review
2 days ago
Easy to use and dependable
Report review
Verified review
2 days ago
Report review
Verified review
2 days ago
Placed order in the afternoon and was delivered by lunchtime the next day,... you can't get better than that!
Report review
Verified review
2 days ago
Report review
Verified review
2 days ago
great service not much room to improve
Report review
Verified review
2 days ago
The items are sent out quickly and the process is very straightforward. If I have ever had a problem, it has been quickly rectified.
Report review
Verified review
2 days ago
Quick delivery. Delivery driver could be more patient and have a better attitude.
Report review
Verified review
2 days ago
Exact product I was after, good price and delivered quickly.
Report review
Verified review
2 days ago
good choices at good prices plus swift delivery
Report review
Verified review
2 days ago
Report review
Verified review
2 days ago
Report review
Verified review
2 days ago
Good prices and great delivery service for a good product.
Report review
Verified review
2 days ago
Report review
Verified review
2 days ago
Report review
Verified review
2 days ago
Report review
Verified review
2 days ago
Website is easy to naviagate.
Prompt delivery and great communcation
Excellent service
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.