viking-direct.co.uk/enReviews

: 21,785Good

4.34

Reviews for viking-direct.co.uk/en

16,265 verified reviews in the last 12 months

21,785 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
I could not clearly understand the order lady on the phone. She did her best but, buying Canon ink, I made it clear that I wanted genuine Canon ink because Viking substitute ink does not reproduce well and the cartridge have a tendency to leak. She still sent me substitute ink for one of the colours! With no time to spare, and at 89 years of age, I found this a little less than my normal level of satisfaction with your products. From memory I think I have been a satisfied Viking customer for about 30 years. With manual dexterity problems I now find it very difficult to use the web for ordering and therefore have little option other than to order by phone.
Report review

Show all positive reviews

the most relevant critical review


1 month ago
Absolutely disguising service. Ordered on Fri 15th - the website stated next day delivery, which was the sole reason i bought the items, as I needed them for my small business - Monday, Tuesday pass, no delivery - contact the 'LIVE HELP' - Your order will arrived by 6pm today (Wed) nothing arrives, same Thursday - today has been a whole week - you just get told rubbish, as they say they have no tracking on my £145 order - really? I smell BS - very angry at a large business taking my small business' money - oh then cutting me off the chat - rude! DO NOT BUY FROM THIS AWFUL SO CALLED BUSINESS! ( i know i won't be - dreading the refund, as i know there going to mess me about)
Report review

Show all critical reviews

Reviews for viking-direct.co.uk/en

Filter 
Sort by Latest first 
(11825)
(1801)
 Verified review
Yesterday
usual professional and efficient service - well one!
Report review
 Verified review
Yesterday
prompt, reliable, delivery. never any problems.
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
Excellent - can't be beaten.
Report review
 Verified review
Yesterday
Great price and excellent speedy delivery
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
It's easy to order, has good quality items, has quick delivery and is well packaged. However, the invoicing system needs to be far clearer. Only as I was allocating the goods under different headings in my accounts did it become evident the figures didn't add up. Even on phoning the accounts department, they were unable to sort it over the phone. It was all down to the items being discounted but, not actually showing this on the invoice. Please show the actual price we are paying for each item on the invoice.
Report review
 Verified review
Yesterday
I have always found Viking to be reliable. Unfortunately this time, I didn't get the email saying they had shipped my parcel until 8 hours AFTER Parcelforce tried to deliver it, and returned it to the depot. I eventually got it 4 days later (but that was down to Parcelforce being too busy to deliver it the next working day - doh)
Report review
 Verified review
Yesterday
Great service. My order arrived earlier than I expected.
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
Very happy delivery on good time
Report review
 Verified review
Yesterday
Viking always provide an excellent service and prompt next day delivery.
Report review
 Verified review
Yesterday
Everything I needed was in stock and delivered the next day
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
Good stock for everything I need for my small office. Quick delivery and if any problem, they sort it out without a hassle.
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
fast easy service
Report review
 Verified review
Yesterday
Quick and efficient had what I needed in stock delivered quickly as promised
Report review
 Verified review
Yesterday
As a not very computer literate user I found the sales lady very polite and helpful. The delivery arrived as promised. Excellent thanks
Report review