viking-direct.co.uk/enReviews

: 21,613Good

4.34

Reviews for viking-direct.co.uk/en

16,093 verified reviews in the last 12 months

21,613 total reviews
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3 months ago
I could not clearly understand the order lady on the phone. She did her best but, buying Canon ink, I made it clear that I wanted genuine Canon ink because Viking substitute ink does not reproduce well and the cartridge have a tendency to leak. She still sent me substitute ink for one of the colours! With no time to spare, and at 89 years of age, I found this a little less than my normal level of satisfaction with your products. From memory I think I have been a satisfied Viking customer for about 30 years. With manual dexterity problems I now find it very difficult to use the web for ordering and therefore have little option other than to order by phone.
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23 days ago
Absolutely disguising service. Ordered on Fri 15th - the website stated next day delivery, which was the sole reason i bought the items, as I needed them for my small business - Monday, Tuesday pass, no delivery - contact the 'LIVE HELP' - Your order will arrived by 6pm today (Wed) nothing arrives, same Thursday - today has been a whole week - you just get told rubbish, as they say they have no tracking on my £145 order - really? I smell BS - very angry at a large business taking my small business' money - oh then cutting me off the chat - rude! DO NOT BUY FROM THIS AWFUL SO CALLED BUSINESS! ( i know i won't be - dreading the refund, as i know there going to mess me about)
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Reviews for viking-direct.co.uk/en

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6 days ago
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6 days ago
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6 days ago
Very good service
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6 days ago
Friendly courier. Would have liked to have known a rough ETA beforehand
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6 days ago
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6 days ago
Online orders not showing on account. Missing items from delivery, when queried they are on a lead time direct from the supplier yet the website states in stock and next day delivery beside the item. Order confirmations received yet been advised that the order has not gone through. Overall a poor service compared to our last stationary provider. We cannot trust items will arrive when expected
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6 days ago
Easy and prompt service.
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6 days ago
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6 days ago
Slow delivery, not what was promised on the website.
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6 days ago
Have used a few times as good selection and great value
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6 days ago
Delivery was quick, quality was excellent and packaging was well packaged. loved the sturdy black box, which will allow us to store our envelopes safely until we need to use them. Very pleased Thank you.
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6 days ago
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6 days ago
Most of the time the order is correct - although there has been times when items have been missing and it does take a while to chase up.
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