I could not clearly understand the order lady on the phone. She did her best but, buying Canon ink, I made it clear that I wanted genuine Canon ink because Viking substitute ink does not reproduce well and the cartridge have a tendency to leak. She still sent me substitute ink for one of the colours!
With no time to spare, and at 89 years of age, I found this a little less than my normal level of satisfaction with your products.
From memory I think I have been a satisfied Viking customer for about 30 years. With manual dexterity problems I now find it very difficult to use the web for ordering and therefore have little option other than to order by phone.
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23 days ago
Absolutely disguising service.
Ordered on Fri 15th - the website stated next day delivery, which was the sole reason i bought the items, as I needed them for my small business - Monday, Tuesday pass, no delivery - contact the 'LIVE HELP' -
Your order will arrived by 6pm today (Wed) nothing arrives, same Thursday - today has been a whole week - you just get told rubbish, as they say they have no tracking on my £145 order - really? I smell BS - very angry at a large business taking my small business' money - oh then cutting me off the chat - rude!
DO NOT BUY FROM THIS AWFUL SO CALLED BUSINESS! ( i know i won't be - dreading the refund, as i know there going to mess me about)
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Reviews for viking-direct.co.uk/en
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5 days ago
Chair exactly as described, rapid delivery and easy to assemble
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5 days ago
efficiency and quality of items
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5 days ago
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5 days ago
website is simple to use and delivery times were superb
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5 days ago
Very good service the order came on time.
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5 days ago
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5 days ago
Everything went well with the order.
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5 days ago
Excellent service and products. Thank you!
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5 days ago
excellent - easy to use and quick delivery of exactly what I anted
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5 days ago
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5 days ago
Delivered within 24hrs, the product that I needed at a very competitive price.
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