viking-direct.co.uk/enReviews

: 21,613Good

4.34

Reviews for viking-direct.co.uk/en

16,093 verified reviews in the last 12 months

21,613 total reviews
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3 months ago
I could not clearly understand the order lady on the phone. She did her best but, buying Canon ink, I made it clear that I wanted genuine Canon ink because Viking substitute ink does not reproduce well and the cartridge have a tendency to leak. She still sent me substitute ink for one of the colours! With no time to spare, and at 89 years of age, I found this a little less than my normal level of satisfaction with your products. From memory I think I have been a satisfied Viking customer for about 30 years. With manual dexterity problems I now find it very difficult to use the web for ordering and therefore have little option other than to order by phone.
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23 days ago
Absolutely disguising service. Ordered on Fri 15th - the website stated next day delivery, which was the sole reason i bought the items, as I needed them for my small business - Monday, Tuesday pass, no delivery - contact the 'LIVE HELP' - Your order will arrived by 6pm today (Wed) nothing arrives, same Thursday - today has been a whole week - you just get told rubbish, as they say they have no tracking on my £145 order - really? I smell BS - very angry at a large business taking my small business' money - oh then cutting me off the chat - rude! DO NOT BUY FROM THIS AWFUL SO CALLED BUSINESS! ( i know i won't be - dreading the refund, as i know there going to mess me about)
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Reviews for viking-direct.co.uk/en

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 Verified review
4 days ago
I liked the 30 minute pre-delivery call from the driver warning me that he would be at my house inside 30 mins. Great idea!
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4 days ago
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4 days ago
Good tracking system for delivery progress. Fast delivery. Price was competitive. However, when there are arrows on the box indicating the top, it's not great for it to be placed on its side. The arrows are there for a reason. Delivery drivers need training on this.
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4 days ago
everything
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4 days ago
Easy to order & very quick delivery.
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4 days ago
Quick delivery
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4 days ago
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4 days ago
Prompt and accurate
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4 days ago
The own brand A4 Lever arch files they sell have the lever arch mechanism in the wrong place so all of your papers stick out of the top of the folder. They were good enough to send me a credit note for the faulty file. But you would have thought that, for a stationery supplier, the is a pretty basic stuff
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4 days ago
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4 days ago
As always quick delivery of items ordered. Can't think of any improvements.
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4 days ago
Very efficient service and speedy delivery.
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4 days ago
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4 days ago
Quick service thankyou
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4 days ago
It is very easy to find products on your website. Delivery is always spot on and we can talk to someone if we really need to.
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4 days ago
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4 days ago
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4 days ago
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4 days ago
efficient service
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4 days ago
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