I could not clearly understand the order lady on the phone. She did her best but, buying Canon ink, I made it clear that I wanted genuine Canon ink because Viking substitute ink does not reproduce well and the cartridge have a tendency to leak. She still sent me substitute ink for one of the colours!
With no time to spare, and at 89 years of age, I found this a little less than my normal level of satisfaction with your products.
From memory I think I have been a satisfied Viking customer for about 30 years. With manual dexterity problems I now find it very difficult to use the web for ordering and therefore have little option other than to order by phone.
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23 days ago
Absolutely disguising service.
Ordered on Fri 15th - the website stated next day delivery, which was the sole reason i bought the items, as I needed them for my small business - Monday, Tuesday pass, no delivery - contact the 'LIVE HELP' -
Your order will arrived by 6pm today (Wed) nothing arrives, same Thursday - today has been a whole week - you just get told rubbish, as they say they have no tracking on my £145 order - really? I smell BS - very angry at a large business taking my small business' money - oh then cutting me off the chat - rude!
DO NOT BUY FROM THIS AWFUL SO CALLED BUSINESS! ( i know i won't be - dreading the refund, as i know there going to mess me about)
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Yesterday
Fast and effective service with excellent quality products, thank you.
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Yesterday
Reasonable prices. Reliable delivery.
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Yesterday
Relaible and competitievly priced.
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Yesterday
I purchased a Brother model MFCL2710DW computer printer from Viking on 01 Aug 2022. The printer was shipped the same day and received on 02 Aug 2022. One cannot ask for better delivery efficiency than that. The printer is an excellent machine by the way and half the size of the Brother printer I bought in 2008 and yet it performs all the same functions of the older machine. The only deficiency in the order is that the kit was meant to include a telephone cable which was not to be found in the box. That is not the fault of Viking but rather the fault of Brother for not including the cable in the box. Such cables are very cheap and easily found though, so no great loss.
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Yesterday
Arrived quickly in good condition.
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Yesterday
Easy to order & very quick delivery
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Yesterday
Easy to use website. Quick delivery
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Yesterday
It took six days to arrive. The courier said they had attempted to deliver and failed. We were at home that day.
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Yesterday
delivered at time advised
helpful and polite driver
thank you
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2 days ago
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2 days ago
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2 days ago
THE DELIVERY DRIVER CONTACTED ME 10 MINUTES BEFORE THE DELIVERY. hE WAS VERY POLITE AND HELPFUL
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