I could not clearly understand the order lady on the phone. She did her best but, buying Canon ink, I made it clear that I wanted genuine Canon ink because Viking substitute ink does not reproduce well and the cartridge have a tendency to leak. She still sent me substitute ink for one of the colours!
With no time to spare, and at 89 years of age, I found this a little less than my normal level of satisfaction with your products.
From memory I think I have been a satisfied Viking customer for about 30 years. With manual dexterity problems I now find it very difficult to use the web for ordering and therefore have little option other than to order by phone.
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23 days ago
Absolutely disguising service.
Ordered on Fri 15th - the website stated next day delivery, which was the sole reason i bought the items, as I needed them for my small business - Monday, Tuesday pass, no delivery - contact the 'LIVE HELP' -
Your order will arrived by 6pm today (Wed) nothing arrives, same Thursday - today has been a whole week - you just get told rubbish, as they say they have no tracking on my £145 order - really? I smell BS - very angry at a large business taking my small business' money - oh then cutting me off the chat - rude!
DO NOT BUY FROM THIS AWFUL SO CALLED BUSINESS! ( i know i won't be - dreading the refund, as i know there going to mess me about)
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Reviews for viking-direct.co.uk/en
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Yesterday
Reasonable prices. Reliable delivery.
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Yesterday
It took six days to arrive. The courier said they had attempted to deliver and failed. We were at home that day.
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2 days ago
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3 days ago
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3 days ago
Wir arbeiten hier sehr intensive und finden es sehr gut nicht immer angerufen zu werden.
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4 days ago
Good prices, fast delivery.
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4 days ago
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4 days ago
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4 days ago
The own brand A4 Lever arch files they sell have the lever arch mechanism in the wrong place so all of your papers stick out of the top of the folder.
They were good enough to send me a credit note for the faulty file.
But you would have thought that, for a stationery supplier, the is a pretty basic stuff
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4 days ago
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5 days ago
Goods ordered were received promptly, and were as described.
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5 days ago
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5 days ago
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5 days ago
1 Expected next day arrival, took much longer, and no updating texts or emails received.
2 No indication of arrival time at my house so had no idea whether to try to stay in or go out (other delivery firms send a text the previous evening with a two hour slot they’ll deliver)
3 Products are fine as always, but let arrival of storage boxes gave me a big problem and delayed the work I had to do with them.
4 Previous biking experience has always been good, so this was a surprise to find this delivery quality slippage and total lack of communication
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5 days ago
Great
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5 days ago
Promise next day delivery ( ordered 15.45) parcel showed as with driver 9.05 next day finally arrived 11.35 the following day
No explanation and parcel tracker was a waste of time
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5 days ago
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5 days ago
on line website was faulty on the day i used it it messed up my quantity , asked for 10 and i got two, it would let me apply a promo code on my phone but on the desktop it appeared . a little frustrating but normally they are bang on
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