viking-direct.co.uk/enReviews

: 21,407Good

4.34

Reviews for viking-direct.co.uk/en

15,887 verified reviews in the last 12 months

21,407 total reviews
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3 months ago
I could not clearly understand the order lady on the phone. She did her best but, buying Canon ink, I made it clear that I wanted genuine Canon ink because Viking substitute ink does not reproduce well and the cartridge have a tendency to leak. She still sent me substitute ink for one of the colours! With no time to spare, and at 89 years of age, I found this a little less than my normal level of satisfaction with your products. From memory I think I have been a satisfied Viking customer for about 30 years. With manual dexterity problems I now find it very difficult to use the web for ordering and therefore have little option other than to order by phone.
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17 days ago
Absolutely disguising service. Ordered on Fri 15th - the website stated next day delivery, which was the sole reason i bought the items, as I needed them for my small business - Monday, Tuesday pass, no delivery - contact the 'LIVE HELP' - Your order will arrived by 6pm today (Wed) nothing arrives, same Thursday - today has been a whole week - you just get told rubbish, as they say they have no tracking on my £145 order - really? I smell BS - very angry at a large business taking my small business' money - oh then cutting me off the chat - rude! DO NOT BUY FROM THIS AWFUL SO CALLED BUSINESS! ( i know i won't be - dreading the refund, as i know there going to mess me about)
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Reviews for viking-direct.co.uk/en

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(1561)
 Verified review
1 month ago
Part of my order was lost, I had to reorder and the price went up baby a third. Not good practice at all.
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8 days ago
You delivered to wrong address and rather than sending a new set to new address you cancelled the order
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19 days ago
I have phoned twice and been told they would ring me back, I have not had a phone call or message.
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8 days ago
Ordered product a week ago. Money taken from account 5 days ago and still no product delivered.
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9 days ago
Deliver to the right address rather than somewhere with the same postcode over half a Mile away.
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12 days ago
Good selection of products and prices, but have now been waiting 6 working days for my delivery.
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6 days ago
Still have not received my order for HP 301 ink In the past I had a good service from Viking
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15 days ago
Ordered a gazebo & weights & first slight wind the weights move & gazebo has snapped
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24 days ago
I ordered my item on 7th July and today is 16th July. This item has not turned up.
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16 days ago
Viking Cancelled my order after taking my money and then had to order elsewhere.
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13 days ago
the deliveries nearly allways arrive damaged with the company they crrently use
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15 days ago
My parcel was delivered to the wrong address, so the driver needs taking to task
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13 days ago
get your website sorted. in stock on website but not available for 6 weeks
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Yesterday
Actually deliver goods as promised not days late without any explanation.
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21 days ago
Delivery did not arrive even though courier stated it had been delivered!
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4 days ago
The courier they use couldnt find our home when everyone else does.
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9 days ago
Delivery didn't happen, no card left if attempted delivery. Rubbish.
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11 days ago
customer services are difficult to deal with and slow to respond
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13 days ago
The order was error but no one come to collect it and refund.
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12 days ago
Despatched quickly but delivery took 6 days. Disappointed.
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