viking-direct.co.uk/enReviews

: 20,188Good

4.33

Reviews for viking-direct.co.uk/en

14,846 verified reviews in the last 12 months

20,188 total reviews
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the most relevant positive review


7 months ago
This is a fantastic product standing strong with only the shelf space to be configured according to buyers needs. The semi assembled storage unit made things easy, simple and interesting. My only issue is with the carrier, and the delivery man. Three times they called to find out if my post code was correct. They are inefficient courier using old post office data base. I tried to guide the driver how to get to my address with the van when he called me. They are two main roads to get to my address but one had been blocked by the council and we can only use the other one even as residents in the centre of London. Despite my guidance, he used the barricaded road and had no option but to use trolley to transport the unit over some unnecessary distance to my address. When he arrived I showed him the route he should have used seeing many cars parked on the street.
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the most relevant critical review


1 year ago
I placed an order on the website which was processed and then I received an email that the process didn't go through. I then logged in to check the card details I had on the account as I had previously made a purchase on the platform but was unable to view the card details. I contacted the accounts team who was unable to help as the contact was not familiar with the website. They tried to transfer me to the website team without success and after a few attempts gave up. This was quite disappointing as it was an important item I needed urgently. The website needs to be improved and easy to navigate. Also, it helps if a buyer can check card details and update accordingly. The filter sort option on the top of the products on the product page isn't great as well so I have to scroll down for a while to find my exact product. It was such a shame as I really wanted to make a purchase then but have now found alternatives.
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Reviews for viking-direct.co.uk/en

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 Verified review
4 days ago
Good prices and a Professional approach.
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 Verified review
4 days ago
Reasonable prices for good products, promptly delivered by a very polite courier.
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4 days ago
All good.
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 Verified review
4 days ago
The whole experience was stress free and timely
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 Verified review
4 days ago
Fast efficient delivery.
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4 days ago
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4 days ago
Easy to order and rapid delivery.
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4 days ago
Great service, our delivery arrived on time.
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 Verified review
4 days ago
Nothing
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 Verified review
4 days ago
Easy on ordering. Very quick delivery.
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4 days ago
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4 days ago
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4 days ago
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4 days ago
Quick ordering recess and purchase received next working days as promised
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5 days ago
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5 days ago
The service is perfect!! It simply cannot be improved!
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5 days ago
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5 days ago 
Have been a loyal customer for several decades and have always found the company to be very reliable. Items are of good quality and always well packed for delivery. I have recommended the company on numerous occasions.
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 Verified review
5 days ago
on time value
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 Verified review
5 days ago
Overall very positive indeed. Only quibble, the packing slip didn't detail a product description that obviously identified the purchased items which made it difficult to confirm everything was there. For example: STN ULTR ASS 76X76 I believe these were the Post-It Notes!
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