viking-direct.co.uk/enReviews

: 20,188Good

4.33

Reviews for viking-direct.co.uk/en

14,846 verified reviews in the last 12 months

20,188 total reviews
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the most relevant positive review


7 months ago
This is a fantastic product standing strong with only the shelf space to be configured according to buyers needs. The semi assembled storage unit made things easy, simple and interesting. My only issue is with the carrier, and the delivery man. Three times they called to find out if my post code was correct. They are inefficient courier using old post office data base. I tried to guide the driver how to get to my address with the van when he called me. They are two main roads to get to my address but one had been blocked by the council and we can only use the other one even as residents in the centre of London. Despite my guidance, he used the barricaded road and had no option but to use trolley to transport the unit over some unnecessary distance to my address. When he arrived I showed him the route he should have used seeing many cars parked on the street.
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the most relevant critical review


1 year ago
I placed an order on the website which was processed and then I received an email that the process didn't go through. I then logged in to check the card details I had on the account as I had previously made a purchase on the platform but was unable to view the card details. I contacted the accounts team who was unable to help as the contact was not familiar with the website. They tried to transfer me to the website team without success and after a few attempts gave up. This was quite disappointing as it was an important item I needed urgently. The website needs to be improved and easy to navigate. Also, it helps if a buyer can check card details and update accordingly. The filter sort option on the top of the products on the product page isn't great as well so I have to scroll down for a while to find my exact product. It was such a shame as I really wanted to make a purchase then but have now found alternatives.
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Reviews for viking-direct.co.uk/en

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 Verified review
11 months ago
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11 months ago 
Quick efficient service every time I have ordered and the products are excellent as well.
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11 months ago
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11 months ago
Easy ordering systems and prompt delivery
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11 months ago
all of it
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11 months ago
Fast delivery,easy ordering,everything in stock
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11 months ago
a prompt and efficient service with an easy to navigate website, thank you.
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11 months ago
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11 months ago
Very good service
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11 months ago
Very quick and promptedservice
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11 months ago
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11 months ago
on time delivery - good products
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11 months ago
Great value for money and superfast delivery.
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11 months ago
Products very good, delivery wasn't a good experience as it took the best part of a week to arrive.
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11 months ago
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11 months ago
An easy website to use...delighted !!
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11 months ago
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11 months ago
All the items I ordered, speedily delivered
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11 months ago
Service and value have been at the heart of Viking’s operations since I first bought from them in the 90s.
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11 months ago
They had the product I needed in stock, and it arrived promptly and undamaged. Well done.
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