viking-direct.co.uk/enReviews

: 20,188Good

4.33

Reviews for viking-direct.co.uk/en

14,846 verified reviews in the last 12 months

20,188 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
This is a fantastic product standing strong with only the shelf space to be configured according to buyers needs. The semi assembled storage unit made things easy, simple and interesting. My only issue is with the carrier, and the delivery man. Three times they called to find out if my post code was correct. They are inefficient courier using old post office data base. I tried to guide the driver how to get to my address with the van when he called me. They are two main roads to get to my address but one had been blocked by the council and we can only use the other one even as residents in the centre of London. Despite my guidance, he used the barricaded road and had no option but to use trolley to transport the unit over some unnecessary distance to my address. When he arrived I showed him the route he should have used seeing many cars parked on the street.
Report review

Show all positive reviews

the most relevant critical review


1 year ago
I placed an order on the website which was processed and then I received an email that the process didn't go through. I then logged in to check the card details I had on the account as I had previously made a purchase on the platform but was unable to view the card details. I contacted the accounts team who was unable to help as the contact was not familiar with the website. They tried to transfer me to the website team without success and after a few attempts gave up. This was quite disappointing as it was an important item I needed urgently. The website needs to be improved and easy to navigate. Also, it helps if a buyer can check card details and update accordingly. The filter sort option on the top of the products on the product page isn't great as well so I have to scroll down for a while to find my exact product. It was such a shame as I really wanted to make a purchase then but have now found alternatives.
Report review

Show all critical reviews

Reviews for viking-direct.co.uk/en

Filter 
Sort by Latest first 
(10785)
(1630)
(418)
 Verified review
Yesterday
Very quick and easy to make purchase
Report review
 Verified review
Yesterday
Everything I ordered was delivered the following morning. Excellent service.
Report review
 Verified review
Yesterday
Quick and easy to order. Good delivery service
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
The efficiency of the service.
Report review
 Verified review
Yesterday
Delivered late after me chasing twice - pointless promising next day delivery when they don't deliver.
Report review
 Verified review
Yesterday
EASE OF ORDERING AND QUICK DELIVERY
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
Excellent quick service. nothing to do better
Report review
 Verified review
Yesterday
Very straightforward website, ordering and great delivery time.
Report review
 Verified review
Yesterday
Always on time and as described
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
Sensibly packed and very prompt delivery.
Report review
 Verified review
Yesterday
Requested 2ink cartridges which ere delivered within 24 hours at no additional cost. The overall price having been acceptable. I do not bother looking for comparable prices if I know I am getting service like this, Thanks
Report review
 Verified review
Yesterday
Report review
 Verified review
Yesterday
Report review