viking-direct.co.uk/enReviews

: 19,808Good

4.33

Reviews for viking-direct.co.uk/en

14,739 verified reviews in the last 12 months

19,808 total reviews
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the most relevant positive review


6 months ago
This is a fantastic product standing strong with only the shelf space to be configured according to buyers needs. The semi assembled storage unit made things easy, simple and interesting. My only issue is with the carrier, and the delivery man. Three times they called to find out if my post code was correct. They are inefficient courier using old post office data base. I tried to guide the driver how to get to my address with the van when he called me. They are two main roads to get to my address but one had been blocked by the council and we can only use the other one even as residents in the centre of London. Despite my guidance, he used the barricaded road and had no option but to use trolley to transport the unit over some unnecessary distance to my address. When he arrived I showed him the route he should have used seeing many cars parked on the street.
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the most relevant critical review


7 months ago
Customer care appalling. I have waited for a return to be collected for nearly a month. Have emailed numerous times and the last time it heard from you was told someone would be in touch within 13hrs. 5 days later have heard nothing. Sent another email yesterday which has been ignored completely. I am out of pocket and still having to store a cutter that is completely useless! There is no sign of anyone coming to pick up this cutter let alone my hard earned money. I am a small business and I don’t earn lots of money! Not only were my orders delayed because the cutter you sent was useless I then have to buy another one from somewhere else which means i effect I have had to buy to cutters with absolutely no idea when or if I am even going to eventually get a refund because you don’t even want to pick your faulty goods up let alone give me my money back. I am getting the feeling I am going to have to take this to the small claims court. Some more hassle I could really do without. Thanks Viking you have made a good job of making sure I will never shop with you again!
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Reviews for viking-direct.co.uk/en

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 Verified review
2 hours ago
Did what they were asked to do,
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 Verified review
5 hours ago
Excellent fast service
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7 hours ago
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8 hours ago
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9 hours ago
Fast delivery very simple to work with
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11 hours ago
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13 hours ago
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13 hours ago
IN my account they are saying that they delivered. In Gmail they are saying that they will dispatch it at a later time. Don't know what's happening with my order.
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 Verified review
13 hours ago
Ordered & delivered, what more can you ask?
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 Verified review
13 hours ago
their usual speedy first class service
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 Verified review
13 hours ago
Very simple and straightforward ordering process and next day delivery is a life saver!
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14 hours ago
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14 hours ago
Easy to order and fast efficient delivery
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14 hours ago
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14 hours ago
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14 hours ago
Quick and efficient service
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 Verified review
14 hours ago
Viking usually deliver very promptly and the goods are always delivered by a very cheerful man. Unfortunately there has been a 'mistake' somewhere along the line which your Michelle is trying to sort out. Once sorted I will be able to sleep soundly once again without worrying that we owe money to Viking when I know we don't!!
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14 hours ago
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15 hours ago
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 Verified review
15 hours ago
did not get my product and still waiting for it
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