I could not clearly understand the order lady on the phone. She did her best but, buying Canon ink, I made it clear that I wanted genuine Canon ink because Viking substitute ink does not reproduce well and the cartridge have a tendency to leak. She still sent me substitute ink for one of the colours!
With no time to spare, and at 89 years of age, I found this a little less than my normal level of satisfaction with your products.
From memory I think I have been a satisfied Viking customer for about 30 years. With manual dexterity problems I now find it very difficult to use the web for ordering and therefore have little option other than to order by phone.
Read more
Report review
Show all positive reviews
the most relevant critical review
20 days ago
Absolutely disguising service.
Ordered on Fri 15th - the website stated next day delivery, which was the sole reason i bought the items, as I needed them for my small business - Monday, Tuesday pass, no delivery - contact the 'LIVE HELP' -
Your order will arrived by 6pm today (Wed) nothing arrives, same Thursday - today has been a whole week - you just get told rubbish, as they say they have no tracking on my £145 order - really? I smell BS - very angry at a large business taking my small business' money - oh then cutting me off the chat - rude!
DO NOT BUY FROM THIS AWFUL SO CALLED BUSINESS! ( i know i won't be - dreading the refund, as i know there going to mess me about)
Read more
Report review
Show all critical reviews
Reviews for viking-direct.co.uk/en
Filter
Sort byLatest first
(11643)
Verified review
8 months ago
Report review
Verified review
8 months ago
Report review
Verified review
8 months ago
Great service, always in stock and quick delivery.
Report review
Verified review
8 months ago
Easy ordering process and prompt delivery plus competetive prices.
Report review
Verified review
8 months ago
Quick speedy delivery.
Report review
Verified review
8 months ago
Report review
Verified review
8 months ago
Report review
Verified review
8 months ago
Report review
Verified review
8 months ago
Web site OK
Report review
Verified review
8 months ago
Report review
Verified review
8 months ago
price and quality of service
Report review
Verified review
8 months ago
The service is good and the delivery on time
Report review
Verified review
8 months ago
I always appreciate the ease of online ordering and speed of delivery from Viking.
Great web site, easy to navigate. Found Bisley metal cupboards for new garden room/office at a cracking price. Fast delivery. Was concerned that delivery might be just kerbside (hubby not able to work from home) but no the courier happily delivered to the back garden and helped me get them into the garden room. All in all fantastic service at a price I couldn't beat or match anywhere else! 5 star service, thanks!!!!!!
Report review
Verified review
8 months ago
good site to visit, clear and easy to use. excellent service. well done!
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.