viking-direct.co.uk/enReviews

: 20,053Good

4.33

Reviews for viking-direct.co.uk/en

14,775 verified reviews in the last 12 months

20,053 total reviews
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the most relevant positive review


7 months ago
This is a fantastic product standing strong with only the shelf space to be configured according to buyers needs. The semi assembled storage unit made things easy, simple and interesting. My only issue is with the carrier, and the delivery man. Three times they called to find out if my post code was correct. They are inefficient courier using old post office data base. I tried to guide the driver how to get to my address with the van when he called me. They are two main roads to get to my address but one had been blocked by the council and we can only use the other one even as residents in the centre of London. Despite my guidance, he used the barricaded road and had no option but to use trolley to transport the unit over some unnecessary distance to my address. When he arrived I showed him the route he should have used seeing many cars parked on the street.
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the most relevant critical review


1 year ago
I placed an order on the website which was processed and then I received an email that the process didn't go through. I then logged in to check the card details I had on the account as I had previously made a purchase on the platform but was unable to view the card details. I contacted the accounts team who was unable to help as the contact was not familiar with the website. They tried to transfer me to the website team without success and after a few attempts gave up. This was quite disappointing as it was an important item I needed urgently. The website needs to be improved and easy to navigate. Also, it helps if a buyer can check card details and update accordingly. The filter sort option on the top of the products on the product page isn't great as well so I have to scroll down for a while to find my exact product. It was such a shame as I really wanted to make a purchase then but have now found alternatives.
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Reviews for viking-direct.co.uk/en

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 Verified review
3 days ago
I am not very good at IT so I just gave them a call, explained what I needed and a very helpful staff member dealt promptly with my order and it arrived in 48 hours. Job Done Thanks
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3 days ago
Easy to order could have had delivery next day but not convenient but delivered when requested
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3 days ago
Excellent prompt service from point of placing order to delivery
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3 days ago
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3 days ago 
Fast Delivery, availability of supplies and fair prices
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3 days ago
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3 days ago 
Good efficient service
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3 days ago
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3 days ago
ordered late in day, items arrived following day, exellent service
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3 days ago
Great products great service and delivered very quickly
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3 days ago
Quick and efficient. Invoice not received though
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3 days ago
Fast delivery every time, thanks Viking!
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3 days ago
Easy website, well priced products, fast delivery.
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3 days ago
Fast & efficient service.
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3 days ago
Received my order within four working days.
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3 days ago
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3 days ago
Prompt service
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3 days ago
Items arrived on time. A special thank you goes to the driver from Coventry who delivered the metal filing cabinet and very kindly helped me to take it upstairs to it's room location. Such a nice man and so friendly.
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3 days ago
Easy to order and arrive quickly.
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3 days ago
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