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tennis-point.co.uk
Reviews:

88 reviews in the last 12 months2,863 total reviews  

3.64
Good

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Top positive review

29 Jan 2024
 Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26! Customer service has been polite but not efficient

Top negative review

5 Jun 2023
 Verified review
Terrible terrible terrible. Happy to take payment; then absolutely non existent communications. Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies. Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
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Reviews for tennis-point.co.uk

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27 Sept 2023
 Verified review
Still waiting on the order. I gave received no updates on what is the delay. Very disappointed.
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21 Jul 2023
 Verified review
You send out an email asking to rate on a service and delivery when the item has not yet arrived!
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17 Jul 2023
 Verified review
Delivery delayed, but no mention of when the item might arrive
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13 Jun 2023
 Verified review
Delivery is costly, yet slow!
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19 Sept 2023
 Verified review
Still awaiting my order
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14 Dec 2023
 Verified review
Item wasn’t available 🤦‍♂️🤦‍♂️
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3 Oct 2023
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1 Sept 2023
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