Certificate for softfloorkids.co.uk

No. XAB9D0EBBDE94FEB92509E7E9229792A0
 

Approved on
05/06/2014
Valid until
04/06/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for softfloorkids.co.uk



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 59 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 369 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Excellent
5.00
Excellent

Good product
4.33
Good

Lovely product thank you
5.00
Excellent

Thank you
5.00
Excellent

Easy to set up and order. Delivery by the date you said. Only complaint is with the goods themselves. Variation in thickness of tiles and some letters different thickness to the tiles they were set in.
4.67
Excellent

good service
5.00
Excellent

Mark was very helpful on the phone
5.00
Excellent

Fast delivery and product is what I wanted. They can fit on different designs although I had to check it. I recommend the car tracks and letters especially. Thank you.
5.00
Excellent

superb and fun equipment that keeps kids and mum happy
5.00
Excellent

Excellent
5.00
Excellent

Really fast delivery. Great mats. What more do you need?
5.00
Excellent

Really good my son loves them
5.00
Excellent

Once order was placed it arrived quickly. And was good quality and packaged well.
5.00
Excellent

Our mat is fantastic and arrived incredibly quickly Only slight complaint (and one that is relevant to a lot of companies) is that the box the mat came in was unnecessarily large, which isn't awesome for the environment so it would be great if you could review this.
5.00
Excellent

Very pleased with my order. The colourful soft floor mats are perfect for creating a play space for my baby and good for him to practice rolling / tummy time on. I also purchased the world map version for him to play with as he gets older - great educational aspect. Quick delivery and good service. Highly recommend.
5.00
Excellent

Very happy with this purchase - they look great outside and seem to hold up well despite the rain. Delivery was even faster than expected.
5.00
Excellent

Fantastic all round. Product was perfect for my little toddler who loves playing on her bouncy new mats. Thanks guys.
5.00
Excellent

Excellent soft floor covering would purchase again and would recommend to friends.
5.00
Excellent

Fantstic tiles that are hard wearing and create a safe place for my little boy on our hard wood floor.
5.00
Excellent

Good, quick service, quality product and wide range of items
5.00
Excellent

I've had one set for 5 years, and added more with more children and they are just as good.
5.00
Excellent

These are great products and a prompt delivery service
5.00
Excellent

Smooth transaction. Swift delivery and goods as described.
5.00
Excellent

Excellent service all round
5.00
Excellent

Very fast delivery. Very good quality mats. My son is enjoying his new play area. The mats are very good quality. I would definitely recommend them
5.00
Excellent

Item arrived as ordered. Be careful about estimating area, because of the way the tiles link together it is hard to work out the total area they cover, i.e. tile area multiplied by number of tiles overestimates the total area they will cover. Tile area with and without edging would be useful.
4.67
Excellent

Delivered very quickly and a really well made product
5.00
Excellent

Great Customer service, they contact directly the driver to let him know my delivery instructions. Delivery was realy quick. Packaging was protective enough.
The products were exactly what we expect. They looks really good, easy to assemble, colors are the one expected. We orders letters and they provide them with differents colors that match the plain tile. The results is really good.
5.00
Excellent

Fantastic play mat. Very good quality and fast delivery. Perfect
5.00
Excellent

Delighted with the product just felt the delivery cost was high.
4.67
Excellent

Item i wanted was out of stock but Magda at customer service soon sorted it out and sent me alternatives very quickly. Very pleased with service and mats I will recommend you thank you
5.00
Excellent

Ordered on Monday, delivered on Wednesday.
Tiles easy to put together, comfortable underfoot and great to look at - v colourful and well made. Our Grandson loves it
5.00
Excellent

Super quality. World map is fabulous with good strong colours. Scotland is not on it Girl in office was very helpful and delivery was prompt. Would certainly recommend
5.00
Excellent

Great service and product
5.00
Excellent

Good service
4.00
Good

Great customer service when I enquirer first time
Delivery was speedy
Went back to order more
5.00
Excellent

Stupid shop. Choosed the mats for a child, selected shipping to Lithuania. 20 pounds for shipping Wanted to buy the best for my child.. Payed. After a day got the refund and a letter that they cannot send to Lithuania "sorry our carrier rates have changed due to British exchange rate" What .. ..??? So why they let choose country in the shop and claiming that ships to Europe? Waste of time...
1.00
Very Poor

Great experience and very happy with product
5.00
Excellent

Easy site to use and order delivered quickly.
5.00
Excellent

I ordered the extension pack as felt the original pack was too large. I only needed 2 tiles as I was using it as a base board for something. Perhaps offer that to customer's, to purchase just a few tiles if you do not offer this at the moment. I'm not terribly good with computers so this may have been an option and I just haven't noticed. Item looks the part though thanks.
5.00
Excellent

softfloorkids.co.uk

softfloorkids.co.uk was certified by Trusted Shops on 05/06/2014.

Contact
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
hello@softfloorkids.co.uk
softfloorkids.co.uk

Owner
MMA Mats LTD
Unit 6 Causeway End, Station Road
CO11 2LH Lawford
United Kingdom
Trade register
Companies House 09200830
Authorized representative
Walker Brierley
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with softfloorkids.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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