Certificate for paintsprayer.co.uk

No. XA9A968600C063A5B713115BF7813FF3A
 

Approved on
30/09/2016
Valid until
29/09/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for paintsprayer.co.uk



Good

4.28/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 95 Trusted Shops reviews collected in the last 12 months.
In total, paintsprayer.co.uk has already collected 154 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
09/07/2019
Date of order
02/07/2019
09/07/2019
Excellent and speedy service.
5.00
Excellent

Date of publication
09/07/2019
Date of order
02/07/2019
09/07/2019
I ordered three small items weighing probably 30grams in total. Theses items arrived after 5 days in an oversize box that I had to wait in for. This cost me over £6.00 in postage (approx. 50 of the goods value). They would have fitted in a small jiffy bag and gone through letter post, saving me money and time. No issues with the product, though would not pay these postal prises again.
3.33
Fair

Date of publication
06/07/2019
Date of order
28/06/2019
06/07/2019
Excellent Service, first class firm, highly recommended .
5.00
Excellent

Date of publication
05/07/2019
Date of order
28/06/2019
05/07/2019
Still waiting for the refund, now 3 days.
Delivery to Portugal, said not possible.
1.00
Very Poor

paintsprayer.co.uk replies: 09/07/2019
Hello, thank you for your review. We do deliver to Portugal. However your adres is on Madeira which is a Portugese island, therefore we cannot deliver there. Our apologies and we will take this in to account to avoid disappointments in the future. The refund has been made yesterday and should be in your account. Otherwise, please contact your creditcard company. - Kind regards, Paintsprayer.co.uk

Date of publication
02/07/2019
Date of order
25/06/2019
02/07/2019
The sprayer is excellent did a hose in 2.5 days 3 coats. Brilliant piece of kit. Never blocked and no issues using masonry paint.
4.33
Good

Date of publication
25/06/2019
Date of order
18/06/2019
25/06/2019
It would have been a 5 for customer service, but they sent the wrong tracking numbers so I spent 2 days wondering if I was going to receive anything at all. However, the goods arrived on the hoped for day, and work brilliantly.
4.67
Excellent

Date of publication
24/06/2019
Date of order
17/06/2019
24/06/2019
I don't buy items to do reviews I use my brain and own judgement.
5.00
Excellent

Date of publication
24/06/2019
Date of order
17/06/2019
24/06/2019
very happy with service provided will use them again
5.00
Excellent

Date of publication
18/06/2019
Date of order
09/06/2019
18/06/2019
Great service. Thought the postage cost for what I ordered were a little high but apart from that very satisfied.
5.00
Excellent

Date of publication
17/06/2019
Date of order
10/06/2019
17/06/2019
Perfekt
5.00
Excellent

Date of publication
15/06/2019
Date of order
08/06/2019
15/06/2019
First time using this company, excellent service and prompt delivery, I will definitely be using again.
5.00
Excellent

Date of publication
13/06/2019
Date of order
06/06/2019
13/06/2019
Delivery was detailed as 11th June. Today the 13th of June I have emailed and phoned the supplier several times and was unable to speak to anyone as all I got was answer phone ever time I phoned and did not get a reply to any of my emails. Shocking customer service
1.00
Very Poor

paintsprayer.co.uk replies: 14/06/2019
Hello Pete, I can see that you have mailed us yesterday afternoon. Unfortunately the mail was not yet handled but our colleagues have assured us that you will receive a reply this morning. Thank you for your patience. - Team Paintsprayer.co.uk

Date of publication
12/06/2019
Date of order
05/06/2019
12/06/2019
Postage expensive
4.00
Good

Date of publication
11/06/2019
Date of order
03/06/2019
11/06/2019
Quick service and delivery, would use the company again.
5.00
Excellent

Date of publication
10/06/2019
Date of order
03/06/2019
10/06/2019
Excellent service friendly and professional I highly recommend it
5.00
Excellent

Date of publication
10/06/2019
Date of order
03/06/2019
10/06/2019
Great service, great product.
4.67
Excellent

Date of publication
10/06/2019
Date of order
02/06/2019
10/06/2019
I have paid £515 pounds for a paint sprayer. It has not been delivered, no one answers to phone, no one has replied to emails. I think I have been scammed.
1.00
Very Poor

paintsprayer.co.uk replies: 11/06/2019
Hello Neil, it seems your order was not in stock till yesterday 10-06. The order was shipped and you should have received the shipping details. In the weekends and yesterday our customer service was not available. We will let you know what to do as an answer to your mails. Kind regards, Team Paintsprayer.co.uk

Date of publication
10/06/2019
Date of order
03/06/2019
10/06/2019
Perfect job
4.67
Excellent

Date of publication
10/06/2019
Date of order
02/06/2019
10/06/2019
Brilliant firm , first class, highly recommended .
5.00
Excellent

Date of publication
09/06/2019
Date of order
01/06/2019
09/06/2019
Just great service
5.00
Excellent

Date of publication
09/06/2019
Date of order
02/06/2019
09/06/2019
Delivered as promised
5.00
Excellent

Date of publication
05/06/2019
Date of order
28/05/2019
05/06/2019
Great service. Thank you.
5.00
Excellent

Date of publication
04/06/2019
Date of order
27/05/2019
04/06/2019
very good service
5.00
Excellent

Date of publication
31/05/2019
Date of order
23/05/2019
31/05/2019
Fast delivery, product as described, good communication, would definitely recommend
5.00
Excellent

Date of publication
23/05/2019
Date of order
15/05/2019
23/05/2019
Both very small Items were delivered In small box said items could have been posted in one envelope rather than expense of a courier delivery charge the postage charge was more expensive than a single item I purchased that's why I purchased two items
3.67
Good

Date of publication
23/05/2019
Date of order
16/05/2019
23/05/2019
Ordered a small part but changed my mind. Returning the item was easy and the communication with customer services (Andre Land) at Paintsprayer was first class. Very helpful.
5.00
Excellent

paintsprayer.co.uk replies: 24/05/2019
Dear Lynn, thank you for your feedback We'll make sure to forward this to our colleague. Kind regards, Team Paintsprayer.co.uk

Date of publication
22/05/2019
Date of order
15/05/2019
22/05/2019
fast delivery great no hassle service
5.00
Excellent

Date of publication
19/05/2019
Date of order
12/05/2019
19/05/2019
Delivery on invoice should be on 14th may actually came on 16th
Ordered for Great Britain came fitted with a European plug ie 2pin not 3pin
2.33
Poor

Date of publication
14/05/2019
Date of order
06/05/2019
14/05/2019
Very good service, communication and delivery. Thank you.
4.00
Good

Date of publication
12/05/2019
Date of order
29/04/2019
12/05/2019
Very helpful customer service - but slightly delayed delivery.
4.33
Good

Date of publication
12/05/2019
Date of order
04/05/2019
12/05/2019
Overall good
4.33
Good

Date of publication
11/05/2019
Date of order
04/05/2019
11/05/2019
Not tested yet
4.33
Good

Date of publication
08/05/2019
Date of order
29/04/2019
08/05/2019
A Good product at a good price, been away hence delay in review, many thanks
5.00
Excellent

Date of publication
07/05/2019
Date of order
29/04/2019
07/05/2019
Good service. Quick delivery.
5.00
Excellent

Date of publication
06/05/2019
Date of order
29/04/2019
06/05/2019
Very good servicemen
5.00
Excellent

Date of publication
04/05/2019
Date of order
27/04/2019
04/05/2019
Delivery is 4 and not 5 because the package was damaged, first I thought it was the courier but later I realised that also the box for the machine was showing some damage.
Anyway, the paint sprayer was fine.
4.67
Excellent

Date of publication
02/05/2019
Date of order
23/04/2019
02/05/2019
Parts arrived earlier than expected and as requested.
Excellent service, would definitely recommend.
5.00
Excellent

Date of publication
01/05/2019
Date of order
23/04/2019
01/05/2019
Product and service fine. Delivery cost for two items which weighed less than the packaging was ridiculous.
Thank you for the parts, anyway , you side of the deal was fine.
3.67
Good

Date of publication
13/02/2019
Date of order
03/02/2019
13/02/2019
The goods came within a few days as expected. Excellent online shop
5.00
Excellent

Date of publication
06/02/2019
Date of order
30/01/2019
06/02/2019
Customer service great. Delivery was very quick and packed well. The product is spot on
5.00
Excellent

paintsprayer.co.uk customer reviews

paintsprayer.co.uk

paintsprayer.co.uk was certified by Trusted Shops on 30/09/2016.

Contact
J.C. Beetslaan 39
2131AG Hoofddorp
Netherlands
customercare@paintsprayer.co.uk
paintsprayer.co.uk
Owner
SolverMedia B.V.
J.C. Beetslaan 39
2131AG Hoofddorp
Netherlands
Authorized representative
Michiel Verwoerd
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with paintsprayer.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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