Certificate for paintsprayer.co.uk

No. XA9A968600C063A5B713115BF7813FF3A
 

Approved on
30/09/2016
Valid until
29/09/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for paintsprayer.co.uk



Excellent

4.58/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 49 Trusted Shops reviews collected in the last 12 months.
In total, paintsprayer.co.uk has already collected 63 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
09/08/2018
Date of order
02/08/2018
09/08/2018
Quick delivery
5.00
Excellent

Date of publication
07/08/2018
Date of order
14/07/2018
07/08/2018
Dpd driver was useless and lazy when delivering parcel...he didn't bother taking it to the office it was meant to and leaving it with a security guard who didn't bother to inform us parcel was delivered
3.67
Good

Date of publication
02/08/2018
Date of order
23/07/2018
02/08/2018
great customer service
5.00
Excellent

Date of publication
01/08/2018
Date of order
25/07/2018
01/08/2018
Excellent service , good communications ,rapid delivery thank you
5.00
Excellent

Date of publication
17/07/2018
Date of order
10/07/2018
17/07/2018
Ignore emails don’t reply,keep away,they are usin Wagner website and telephone number,the only way contact them is via email and they reply when they want,they aren’t a uk company they are based in Holland,keep away go else where
1.00
Very Poor

paintsprayer.co.uk replies: 20/07/2018
Hi Daz, thank you for your review. We're very sorry we did not respond within 1 hour on ±15 emails you sent in the weekend. You ordered a 230V product to use in a 110V environment and eventually sent this item back to us. We immediately refunded you, when we received the product in our warehouse. If you have any questions, please don't hesitate to contact us.

Date of publication
16/07/2018
Date of order
09/07/2018
16/07/2018
goods arrived on the day forecast and carrier delivered within the specified hour
4.67
Excellent

Date of publication
16/07/2018
Date of order
09/07/2018
16/07/2018
Quick delivery
5.00
Excellent

Date of publication
16/07/2018
Date of order
09/07/2018
16/07/2018
Arrived on time
5.00
Excellent

Date of publication
16/07/2018
Date of order
08/07/2018
16/07/2018
I have used the sprayer and was very pleased with the result and did not take long to clean with thinners and put away so looking forward to next project.
5.00
Excellent

Date of publication
15/07/2018
Date of order
08/07/2018
15/07/2018
Good website /fast delivery /allround great service
5.00
Excellent

Date of publication
12/07/2018
Date of order
05/07/2018
12/07/2018
Sprayer as ordered, except for a clip-over mains plug (converting Schuko to UK mains). If I change it for a proper, waterproof plug will this invalidate the warranty? If not UK stock, say so.

Usual DPD nonsense 12 hours to reach the UK, then sat for three days immobile over a Friday-Sunday period (presumably Saturday delivery costs extra). Two small boxes eventually came in two vans
4.00
Good

Date of publication
10/07/2018
Date of order
03/07/2018
10/07/2018
Goods arrived within 2 days. Excellent piece of kit, we have already painted one room with it
5.00
Excellent

Date of publication
07/07/2018
Date of order
30/06/2018
07/07/2018
Excellent service , great prices , quick delivery
5.00
Excellent

Date of publication
05/07/2018
Date of order
28/06/2018
05/07/2018
Perfekt
5.00
Excellent

Date of publication
22/06/2018
Date of order
15/06/2018
22/06/2018
Fast delivery. Placed order on Friday arrived on monday morning. Very happy with price of this sprayer compared to price in Ireland and other sellers online. Have not had time to use it yet, but will do so next week. Thanks to paintsprayer.co.uk for a great customer experience.
5.00
Excellent

Date of publication
19/06/2018
Date of order
08/06/2018
19/06/2018
really helpful thank you
5.00
Excellent

Date of publication
17/06/2018
Date of order
09/06/2018
17/06/2018
Could not get the paints prayer to work on the ceilings. Which is what I purchased it for.
3.67
Good

Date of publication
12/06/2018
Date of order
04/06/2018
12/06/2018
Excellent service, kept updated on delivery and product great. Definitely recommend.
5.00
Excellent

Date of publication
06/06/2018
Date of order
30/05/2018
06/06/2018
The W 890 HVLP that I have is great but needs practise to perfect finishes.
A paint filter would a suggestion of stocking.
The viscosity measure is simply a must especially with Dulux trade paints(+15 dilution) .
The 1800mL Cup & screw top is simply 5star for doing rooms with.
4.67
Excellent

Date of publication
30/05/2018
Date of order
23/05/2018
30/05/2018
Excellent sprayer,finish is superb
5.00
Excellent

Date of publication
28/05/2018
Date of order
14/05/2018
28/05/2018
first class service from Paint sprayer.
5.00
Excellent

Date of publication
27/05/2018
Date of order
20/05/2018
27/05/2018
Great product
5.00
Excellent

Date of publication
16/05/2018
Date of order
29/04/2018
16/05/2018
Excellent service.
Thanks.
5.00
Excellent

Date of publication
10/05/2018
Date of order
24/04/2018
10/05/2018
Very poor customer service. No updates regarding delayed delivery - I had to chase them. They told me the item I ordered was still not in stock and when I complained about poor service it miraculously appeared in stock with within an hour Someone needs to get their act together.
3.00
Fair

Date of publication
09/05/2018
Date of order
02/05/2018
09/05/2018
Delivery good, product good so far. Used it and no problems. Paint finish and ease of use good. Cleaning is long winded but thats what you expect from a sprayer.
5.00
Excellent

Date of publication
29/04/2018
Date of order
18/04/2018
29/04/2018
Very pleased with my Wagner 350M paint sprayer. Excellent communication from paintsprayer.co.uk.... highly recommend
5.00
Excellent

Date of publication
20/04/2018
Date of order
10/04/2018
20/04/2018
Excellent service and machine is great to use....all the paint rollers are now in the bin
5.00
Excellent

Date of publication
16/04/2018
Date of order
08/04/2018
16/04/2018
Delivery was put on hold because of post code (Irish post codes not used) did not find this out until a week later when I emailed asking where my sprayer was. Customer service responded within 2 days (OK) but they should have been demanding post codes at check out if it meant they would not deli9ver the item - very dissapointed.
1.50
Poor

Date of publication
12/04/2018
Date of order
04/04/2018
12/04/2018
Great service, had a minor hiccup but it was quickly resolved
4.00
Good

Date of publication
11/04/2018
Date of order
03/04/2018
11/04/2018
Perfect dealer, thanks for a great product.
5.00
Excellent

Date of publication
10/04/2018
Date of order
03/04/2018
10/04/2018
Very pleased with the service all the way through to the delivery. Excellent
5.00
Excellent

Date of publication
04/04/2018
Date of order
25/03/2018
04/04/2018
Fantastic service, thankyou
5.00
Excellent

Date of publication
29/03/2018
Date of order
20/03/2018
29/03/2018
I sent you an e mail you failed to reply.
You charged me double the price for 2 items .over £ 68.00.compared with the same 2 items I purchased from another place for Less than half of your price.as soon as I have time this information will be put on eBay and the net.telling your customers were they can get the same goods at less than half the price along with all details .
Paul on 07748062791
1.00
Very Poor

paintsprayer.co.uk replies: 31/03/2018
Hi Paul, thank you for your review, sad to hear that you are not happy with your purchase. We did not charge you double the price, you have paid the right price we offer on our webshop. These are the prices for original Wagner parts. Kind regards, Paintsprayer.co.uk

Date of publication
14/03/2018
Date of order
06/03/2018
14/03/2018
quick and efficient - just what I needed
5.00
Excellent

Date of publication
12/03/2018
Date of order
05/03/2018
12/03/2018
Bit slower than expected delivery, could have been knock on effect from bad weather. Otherwise advice given pre purchase and product purchased excellent.
4.67
Excellent

Date of publication
19/02/2018
Date of order
02/02/2018
19/02/2018
Tool arrived quickly and very impressed with it to. Would recommend
5.00
Excellent

Date of publication
14/02/2018
Date of order
07/02/2018
14/02/2018
First class service and price very competitive
5.00
Excellent

Date of publication
10/02/2018
Date of order
03/02/2018
10/02/2018
Got a wagner 960 vario just used the 800 mil sprayer that came with it did a great job not used the wall sprayer yet
4.67
Excellent

Date of publication
16/01/2018
Date of order
02/01/2018
16/01/2018
Rang the company for advice. Very helpul in helping me make the right choice of machine based on what I wanted to do.
5.00
Excellent

Date of publication
10/01/2018
Date of order
03/01/2018
10/01/2018
From phone call to delivery excellent
5.00
Excellent

paintsprayer.co.uk customer reviews

paintsprayer.co.uk

paintsprayer.co.uk was certified by Trusted Shops on 30/09/2016.

Contact
J.C. Beetslaan 39
2131AG Hoofddorp
Netherlands
customercare@paintsprayer.co.uk
paintsprayer.co.uk
Owner
SolverMedia B.V.
J.C. Beetslaan 39
2131AG Hoofddorp
Netherlands
Authorized representative
Michiel Verwoerd
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with paintsprayer.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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