Certificate for paintsprayer.co.uk

No. XA9A968600C063A5B713115BF7813FF3A
 

Approved on
30/09/2016
Valid until
29/09/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for paintsprayer.co.uk



Good

4.47/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 79 Trusted Shops reviews collected in the last 12 months.
In total, paintsprayer.co.uk has already collected 104 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/01/2019
Date of order
08/01/2019
16/01/2019
Delivered exactly as quoted and on time. Communication was excellent.
A totally seamless delivery.
Product packed in a very professional way and arrived undamaged.
5.00
Excellent

Date of publication
04/01/2019
Date of order
23/12/2018
04/01/2019
Delivered very quickly. Product as advertised.
5.00
Excellent

Date of publication
27/12/2018
Date of order
19/12/2018
27/12/2018
Very nice service
5.00
Excellent

Date of publication
05/12/2018
Date of order
28/11/2018
05/12/2018
I have still not received my item. They portray themselves as Wagner but are not. They have no uk number and only through research can you trace them to the Netherlands. The delivery is going to be at least one week late.
1.00
Very Poor

Date of publication
03/12/2018
Date of order
25/11/2018
03/12/2018
good company to deal with
5.00
Excellent

Date of publication
27/11/2018
Date of order
20/11/2018
27/11/2018
Great service
5.00
Excellent

Date of publication
26/11/2018
Date of order
19/11/2018
26/11/2018
Great communication and fast delivery.
5.00
Excellent

Date of publication
25/11/2018
Date of order
18/11/2018
25/11/2018
Fast delivery and this machine is absolutely fantastic.
Cheers
5.00
Excellent

Date of publication
21/11/2018
Date of order
14/11/2018
21/11/2018
Whilst I can't fault the goods or delivery, I was concerned to find that in the early hours of the morning following my purchase the card I'd used was subject to two attempts of fraud.
4.33
Good

paintsprayer.co.uk replies: 29/11/2018
Hello! Thank you for your review. This is the first time we heard something like this. We have also forwarded your message to our payment provider. They checked, and can only see one payment that went correctly. Also, it was not flagged as an 'high risk' payment. If you keep experiencing this issue, please contact your credit card company directly. Kind regards, Paintsprayer.co.uk

Date of publication
20/11/2018
Date of order
13/11/2018
20/11/2018
Delivered when expected. The product came in great condition
5.00
Excellent

Date of publication
18/11/2018
Date of order
10/11/2018
18/11/2018
Very good
5.00
Excellent

Date of publication
15/11/2018
Date of order
08/11/2018
15/11/2018
Very quick delivery
5.00
Excellent

Date of publication
11/11/2018
Date of order
03/11/2018
11/11/2018
Great product and delivery.
5.00
Excellent

Date of publication
04/11/2018
Date of order
28/10/2018
04/11/2018
Excellent sevice
5.00
Excellent

Date of publication
03/11/2018
Date of order
27/10/2018
03/11/2018
Courier DPD let this company down by not delivering on the day nor in the hour slot on the second day. No response from customer service when contact made.
2.67
Fair

paintsprayer.co.uk replies: 13/11/2018
Thank you for your review. Eventually an the package was delivered and we are taking in your feedback regarding DPD as per stated in our mail from 6-11. This was indeed too late, and we are working on a speedier response time. Kind regards, Team Paintsprayer.co.uk

Date of publication
02/11/2018
Date of order
26/10/2018
02/11/2018
Top spot for all your decorating needs.
They have it all that matters and speed delivery too.
Very pleased.
5.00
Excellent

Date of publication
30/10/2018
Date of order
23/10/2018
30/10/2018
Good team
5.00
Excellent

Date of publication
27/10/2018
Date of order
11/10/2018
27/10/2018
They didn't have in stock my order but customer service was fast in giving the refund
2.33
Poor

Date of publication
22/10/2018
Date of order
14/10/2018
22/10/2018
First class service, prompt delivery .thank you
5.00
Excellent

Date of publication
17/10/2018
Date of order
10/10/2018
17/10/2018
excellent
5.00
Excellent

Date of publication
15/10/2018
Date of order
30/09/2018
15/10/2018
I have been waiting for 15 days to order I paid 199 £ and I have not received the product yet, I have sent 4 emails to get the money for the product and I still have no answer I do not know what to do to recover money
1.00
Very Poor

Date of publication
15/10/2018
Date of order
08/10/2018
15/10/2018
Done what it said
5.00
Excellent

Date of publication
10/10/2018
Date of order
03/10/2018
10/10/2018
excelent product did the fence in 2hrs instead of a day
5.00
Excellent

Date of publication
09/10/2018
Date of order
02/10/2018
09/10/2018
great communication superb value 10/10
5.00
Excellent

Date of publication
08/10/2018
Date of order
30/09/2018
08/10/2018
Thank you ,
3.67
Good

Date of publication
01/10/2018
Date of order
23/09/2018
01/10/2018
did what needed
5.00
Excellent

Date of publication
26/09/2018
Date of order
19/09/2018
26/09/2018
Tiny item came quickly, but the excessive postage made using this firm a poor experience
3.33
Fair

Date of publication
25/09/2018
Date of order
18/09/2018
25/09/2018
First class company that really delivers on price and service.
Well recommended
5.00
Excellent

Date of publication
24/09/2018
Date of order
17/09/2018
24/09/2018
No problem with the transaction
5.00
Excellent

Date of publication
24/09/2018
Date of order
16/09/2018
24/09/2018
Great
5.00
Excellent

Date of publication
22/09/2018
Date of order
15/09/2018
22/09/2018
the delivery cost is rather high for something soo small and light
5.00
Excellent

Date of publication
21/09/2018
Date of order
14/09/2018
21/09/2018
Excellent
5.00
Excellent

Date of publication
13/09/2018
Date of order
30/08/2018
13/09/2018
OLL WERY GOOD.
5.00
Excellent

Date of publication
05/09/2018
Date of order
28/08/2018
05/09/2018
Easy to find the part I needed came on time fab supplier
5.00
Excellent

Date of publication
02/09/2018
Date of order
25/08/2018
02/09/2018
I couldn't trace the package and it came a day late which cost me money on the job. It was a bit of a disaster as the sprayer never worked properly when i got it at the 11th hour.
1.00
Very Poor

paintsprayer.co.uk replies: 24/10/2018
Dear David, thank you for your review. We can see that we did have contact regarding the delivery. However, I cannot find anything regarding a warranty request when looking with your e-mail address. If the machine still does not work, we would be happy to help you regarding tips and tricks or an official warranty request. Just send us an E-mail. Kind regards, Team Paintsprayer.co.uk

Date of publication
30/08/2018
Date of order
23/08/2018
30/08/2018
the service was every good no problens getting my order right on time thank you.
5.00
Excellent

Date of publication
28/08/2018
Date of order
20/08/2018
28/08/2018
Excellent service with a really good delivery time.
5.00
Excellent

Date of publication
28/08/2018
Date of order
21/08/2018
28/08/2018
Great product, delivery and price. saved a considerable amount of money using this product on our large project.
5.00
Excellent

Date of publication
21/08/2018
Date of order
01/08/2018
21/08/2018
Excellent service, will use again.
5.00
Excellent

Date of publication
20/08/2018
Date of order
02/08/2018
20/08/2018
Poor delivery bad service you need to improve delivery services
3.00
Fair

paintsprayer.co.uk customer reviews

paintsprayer.co.uk

paintsprayer.co.uk was certified by Trusted Shops on 30/09/2016.

Contact
J.C. Beetslaan 39
2131AG Hoofddorp
Netherlands
customercare@paintsprayer.co.uk
paintsprayer.co.uk
Owner
SolverMedia B.V.
J.C. Beetslaan 39
2131AG Hoofddorp
Netherlands
Authorized representative
Michiel Verwoerd
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with paintsprayer.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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