Certificate for netpricedirect.co.uk

No. XA99654B23AC516DD37900E92F84F0E99
 

Approved on
13/03/2013
Valid until
12/03/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for netpricedirect.co.uk



Excellent

4.63/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 36 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 60 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Brilliant experience
5.00
Excellent

Great service Thanks
5.00
Excellent

Quality wooden toys at a good price
5.00
Excellent

Trying to locate delivery time for order places on Boxing Day. Paid for next day delivery, but expected this to be confirmed either 27th/28th for delivery 29th. Seems company has shut/closed - as no dates on email, no opening dates on internet site, or Facebook. Tried calling customer services, no answer and no option to leave message. Quite poor as I do not know when to wait in/no goods.
1.00
Very Poor

My order arrived intact and without delay. Will probably order again at a later date.
5.00
Excellent

Arrived on time and well packaged. Would def reccomend
5.00
Excellent

Quick dispatch, well packaged and excellent prices. A good mix of items to buy. Would recommend this online site.
5.00
Excellent

everything was great thank you
5.00
Excellent

I have been using netpricedirect for a few years for party bag fillers, fundraising prizes and general gifts. Their service, selection and delivery are exceptional. Everything arrives carefully packaged and just as described. An excellent company to deal with.
5.00
Excellent

very quick service
5.00
Excellent

recd quickly. lovely product.
5.00
Excellent

Very satisfied Products were SO MUCH BETTER than I expected at the price. Thank you
5.00
Excellent

Yes
5.00
Excellent

Fast delivery,well packaged,arrived in perfect condition.
5.00
Excellent

Can't comment on customer service as I didn't need to use it. One happy kid at Christmas at a pocket friendly price, cheers
4.33
Good

very satisfied
5.00
Excellent

Fantastic service and brilliant prices
5.00
Excellent

Extremely satisfied with both the delivery & prices which were very competitive to other websites
5.00
Excellent

Very satisfied.. have recommended to friends
5.00
Excellent

Fast delivery. Really pleased with all aspects.
5.00
Excellent

Absolutely satisfied with service and goods. Thank you
5.00
Excellent

Still waiting to receive my goods. Delivery promised today but nothing has arrived
1.00
Very Poor

netpricedirect.co.uk replies: 10/10/2016
Hi, sincere apologies, I can see from the Yodel tracking, there was a couple of issues with the driver not finding the address. The order shows signed for on the 05/10/16. Has this now been received OK?

Cheapest price I find for viga toys. Fast delivery
5.00
Excellent

The order arrived as expected. No problems. Thank you very much.
5.00
Excellent

this is the first time I used netpricedirect.co.uk and will certainly use again. Delivery arrived the following day with all products exactly as advertised in perfect condition. Items were birthday present s for my daughter, using the cost savings, it allowed me to get an extra couple of bits. My daughter was very happy with it all.
5.00
Excellent

Had tracking info and was informed in advance when it would arrive. Order arrived bang on time. Also price could not be beaten. Very pleased.
5.00
Excellent

I loved Hydes shop when it was open in Chorley very happy to find this site.
5.00
Excellent

Fast delivery, well packaged and products as described and excellent quality, I will definitely be using netpricedirect again
5.00
Excellent

everything great again thank you
5.00
Excellent

Fabulous service, products came when they said and got emails informing me of delivery time. perfect service and will use again.
5.00
Excellent

The product arrived promptly and the quality was even better than expected.
5.00
Excellent

The product. Is good just only one thing,
The music won't run until it's attached to the cable, which my children got upset they can't move it from room to without it which upsetting them.
4.00
Good

netpricedirect.co.uk replies: 14/06/2016
Sorry to hear you are not 100% satisfied with the product, I can see from your order you must be referring to the Kids Sleep My Lantern. They are a bedtime lantern with 4 lullabies to help children fall asleep. We would be happy to provide a free post returns label for this product if you wish to return this. Kinds Regards Netpricedirect Team.

The delivery service they use say they attempt delivery and yet they don't and make you travel to their offices. I paid for guaranteed next day deliver and takes at least 2/3 days to arrive. The items are good but some boxes come damaged. Every time I email or trying ringing I never get a reply. I wouldn't use if i didn't have too but i have a business to run
1.67
Poor

netpricedirect.co.uk replies: 06/06/2016
Hi, extremely sorry to hear about your disappointed with your delivery date. It seems our websites expected delivery dates did not update to allow for the bank holiday. With your order being placed Friday evening our couriers did not then collect your order until the Tuesday morning (after bank holiday Monday) then delivered this on a next day service signed for on Wednesday 01/06/16 at 12.24pm.

goods arrived so quickly
5.00
Excellent

No problems - good efficient service.
5.00
Excellent

Always great value and quick delivery. However an item was missing from the order, the main item I wanted, a zero was next to the item but no mention other than that.
4.67
Excellent

netpricedirect.co.uk customer reviews

netpricedirect.co.uk

netpricedirect.co.uk was certified by Trusted Shops on 13/03/2013.

Contact
Unit 1A Commonbank Employment Area, Ackhurst Road
PR7 1NH Chorley, Lancashire
United Kingdom
john@hydestoys.co.uk
netpricedirect.co.uk

Owner
HYDE'S TOYS & GIFTS LIMITED
Unit 1A Commonbank Employment Area, Ackhurst Road
PR7 1NH Chorley, Lancashire
United Kingdom
Trade register
Companies House Company No. 05665974
Authorized representative
John Hyde
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with netpricedirect.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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