Reviews for onesafesoftware.com



Good

3.56/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 973 Trusted Shops reviews collected in the last 12 months.
In total, onesafesoftware.com has already collected 1,259 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/10/2019
Date of order
14/10/2019
16/10/2019
is my subsription for life 113
3.67
Good

Date of publication
16/10/2019
Date of order
13/10/2019
16/10/2019
software killed my laptop error after error screen size reduced keeps turning off and restarting THANKS
2.00
Poor

Date of publication
15/10/2019
Date of order
13/10/2019
15/10/2019
Very difficult to set
1.00
Very Poor

Date of publication
14/10/2019
Date of order
11/10/2019
14/10/2019
From the beginning my bank didn't allow me to use my MasterCard for purchase the OneSafe software.
4.67
Excellent

Date of publication
14/10/2019
Date of order
10/10/2019
14/10/2019
Good
3.00
Fair

Date of publication
14/10/2019
Date of order
12/10/2019
14/10/2019
I ordered a prouct for 1 year for QAR 132 but I received an invoice for USD 75.
Further I sent an email 2 days ago to inquire but nobody replied to me.
The purchasing process is misleading.
2.00
Poor

Date of publication
14/10/2019
Date of order
12/10/2019
14/10/2019
No problems down loading
Quick service
5.00
Excellent

Date of publication
14/10/2019
Date of order
10/10/2019
14/10/2019
It´s a very good Software. All have been working fine.
5.00
Excellent

Date of publication
13/10/2019
Date of order
11/10/2019
13/10/2019
When I called to "Activate" the software I was pressured into paying more money
I resisted and I was transferred to another person who also tried to get me to go for an expanded amount of service. Again I was transferred to another person who tried to get me to spend more money.
I wanted to cancel right then but I was too mad to concentrate.
Frank Anderson
3.00
Fair

Date of publication
13/10/2019
Date of order
07/10/2019
13/10/2019
excellent service,thank you.
5.00
Excellent

Date of publication
13/10/2019
Date of order
11/10/2019
13/10/2019
Still assessing please
4.00
Good

Date of publication
13/10/2019
Date of order
10/10/2019
13/10/2019
Easy to follow
5.00
Excellent

Date of publication
12/10/2019
Date of order
10/10/2019
12/10/2019
Este ok
5.00
Excellent

Date of publication
12/10/2019
Date of order
10/10/2019
12/10/2019
don't seem to make any difference and all customer service wanted to do was sell me another 300 worth of stuff.
1.00
Very Poor

Date of publication
12/10/2019
Date of order
10/10/2019
12/10/2019
UNBELIEVABLE
50 EUROS (INSTEAD OF 30 EXPECTED) HOWEVER, IS QUITE A PRICE TOO.
5.00
Excellent

Date of publication
12/10/2019
Date of order
06/10/2019
12/10/2019
First Class product
5.00
Excellent

Date of publication
12/10/2019
Date of order
10/10/2019
12/10/2019
Good.
5.00
Excellent

Date of publication
12/10/2019
Date of order
10/10/2019
12/10/2019
Everything went through well great product
5.00
Excellent

Date of publication
12/10/2019
Date of order
09/10/2019
12/10/2019
Did nothing but cause me trouble with my laptop. The bad thing is I can’t get my money so far
1.00
Very Poor

Date of publication
11/10/2019
Date of order
09/10/2019
11/10/2019
MacAfee wouldn't allow the download saying it was dangerous & infected with viruses which is very strange considering why I bought it.
1.00
Very Poor

Date of publication
11/10/2019
Date of order
09/10/2019
11/10/2019
Item arrived and is as described. Thanks.
5.00
Excellent

Date of publication
11/10/2019
Date of order
08/10/2019
11/10/2019
it helping my computer to work better
4.67
Excellent

Date of publication
11/10/2019
Date of order
09/10/2019
11/10/2019
Please see my last e-mail to your service people and a copy to the finance Manager

What look good at the start turn out to be an "ARNAQUE" for me as it was hiden to me that I had to pay at once the 960.00 (a 60 months service)
Who has that kind of money available at once, I am just a very financialy modest retired person.

Too bad that you choose to use such methode
2.33
Poor

Date of publication
11/10/2019
Date of order
07/10/2019
11/10/2019
I responded to an online cut-price offer, and asked that be installed by the lady who answered my phone call. While installation was taking place she said I had bought only 10 of what was available and proceeded with a hard sell to upgrade, one of which costing over £600 I was disappointed with her attitude and manner. I do not respond to persistent hard sell, and rate this company as very poor
1.67
Poor

Date of publication
11/10/2019
Date of order
08/10/2019
11/10/2019
good
5.00
Excellent

Date of publication
10/10/2019
Date of order
08/10/2019
10/10/2019
Not at all happy with my experience. Representatives were very difficult to understand. I talked with a person named Rosie in billing when I cancelled my order. She said I would receive an email concerning my refund and that I should respond by email. I talked with her on Oct.8 and I have yet to receive the email.
1.00
Very Poor

Date of publication
10/10/2019
Date of order
08/10/2019
10/10/2019
não consigo instalar o produto adquirido
4.00
Good

Date of publication
10/10/2019
Date of order
01/10/2019
10/10/2019
Never received software???
1.00
Very Poor

Date of publication
10/10/2019
Date of order
07/10/2019
10/10/2019
I do not know what this product is. Therefore I cannot comment.
1.00
Very Poor

Date of publication
10/10/2019
Date of order
07/10/2019
10/10/2019
It makes me feel secure using my computer. It eliminates all the bad stuff that could get in and mess up my data.
5.00
Excellent

Date of publication
10/10/2019
Date of order
07/10/2019
10/10/2019
nothing to say
3.00
Fair

Date of publication
10/10/2019
Date of order
08/10/2019
10/10/2019
Very pleasant people on the telephone & delivery drivers always say hello & ask if I am ok anything needs doing. Hope I can keep in reasonable health to show how I can make there job worthwhile. Regards Ken.
5.00
Excellent

Date of publication
10/10/2019
Date of order
08/10/2019
10/10/2019
this was a waste of my money and I would appreciate a refund. The software was not able to get rid of a trojan virus. It indicated that my PC was clean and yet the MS defender clearly showed the PC had the virus.
2.33
Poor

Date of publication
09/10/2019
Date of order
07/10/2019
09/10/2019
Seems to be working great
5.00
Excellent

Date of publication
09/10/2019
Date of order
07/10/2019
09/10/2019
On line quick and efficient and worked at getting the rubbish to stop coming through my internet. Thank you.
5.00
Excellent

Date of publication
09/10/2019
Date of order
06/10/2019
09/10/2019
Good
5.00
Excellent

Date of publication
09/10/2019
Date of order
07/10/2019
09/10/2019
I would like to cancel this plan.
1.00
Very Poor

Date of publication
09/10/2019
Date of order
07/10/2019
09/10/2019
I also received the safe password system but it doesn't auto fill bank log on which is ok but I can't delete it from the list and can't change having to put in the master password onevery entry
5.00
Excellent

Date of publication
09/10/2019
Date of order
01/10/2019
09/10/2019
No clear instructions on how to activate cleaner and driver manager. Charged more than advertised prices for both items. I think I've been ripped off and
would like to get my money back. When I rang for info the phone had been
disconnected.
Ian Piddocke
1.00
Very Poor

Date of publication
09/10/2019
Date of order
07/10/2019
09/10/2019
Very happy
5.00
Excellent

onesafesoftware.com

Contact
89-91 Boulevard National
92250 La Garenne-Colombes
France
support@onesafesoftware.com
onesafesoftware.com
Owner
AVANQUEST SOFTWARE SASU
89-91 Boulevard National
92250 La Garenne-Colombes
France
Trade register
Tribunal de Commerce de NANTERRE 830 173 381
Authorized representative
CLARANOVA
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with onesafesoftware.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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