Certificate for cuckoo-clock.com

No. XA8F33103A27ABF165DE8BB9398EA2C71
 

Approved on
13/07/2011
Valid until
12/07/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for cuckoo-clock.com



Excellent

4.79/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 53 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 216 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
I am not happy with the price which i get, the clock from the same manufacturer I am getting at half price.
3.00
Fair

Perfect purchase experience. Thank you for the great service and product.
5.00
Excellent

It certainly was a pleasure to order my clock from your website which does not do your products justice as they are really beautiful. everything went like clock work (excuse the pun) we love our clock thank you so much
5.00
Excellent

Love my cuckoo clock - very happy I got it from you, it was shipped promptly and came in excellent condition. Thank you.
5.00
Excellent

The clock was purchased as a gift and was warmly received. The craftmanship was lovely. We had a difficult time getting the package after it was dropped off at a Purolator depot. They kept saying it wasn't there even though tracking said it was. After many attempts the store person agreed to look again and she found it. The deliver problem was in no way attributed to the maker of the clock.
4.33
Good

Very nice people to work with A beautiful clock arrived and was masterfully packed

Everything was as good or better than described
5.00
Excellent

Delivery,Goods and Costumer service was truly excellent.
5.00
Excellent

super easy to order, pay, and surprisingly fast delivery.
We will order our cuckoo clocks from you from now on
thank you
4.67
Excellent

Bought as a present for our daughter. Excellent.
5.00
Excellent

Arrived on time and in good condition
5.00
Excellent

Wonderful clock. Came faster from Germany then across the states. Excellent. Well done
5.00
Excellent

First class goods and service.
5.00
Excellent

Prompt delivery time and an excellent product -- Many thanks.
5.00
Excellent

In general I am satisfied with the product.

Kind Regards,
Dirk Smid
4.00
Good

Excellent service and products
5.00
Excellent

Very pleased with overhaul service , cannot fault anything.. love my cuckoo clock ..
5.00
Excellent

My husband and l were excited to get our clock, the delivery time was faster than we expected. I was happy to see it was packed very carefully and we are enjoying our clock Very much. We were abit puzzled about the battery, here in Canada our batteries are A, B, C, or D, and 9 volt, so you can imagine our surprise with 'baby' battery, but we figured it out,,it takes a 'C'. Thanks again
5.00
Excellent

The Cucu Uhr, is now in Mexico with excellent service, ..... Thanks a lot
5.00
Excellent

Hello We had a small cuckoo clock when I was a child, so it brings back a lot of memories as we lived in a small village in England in the New Forest and often heard the live cuckoo bird. The clock received from you is beautiful. Thank you Sally Fay.
5.00
Excellent

Hassle-free transaction. Buy with confidence A++++
5.00
Excellent

Beautiful workmanship
4.67
Excellent

We are very happy with our cuckoo-clock. I would not hesitate to order
another clock from your business. I think you should tell people that it
might take a good two weeks before their order arrives. I was very
please that my email inquiring where the clock might be was answered
so quickly. Thank you
4.67
Excellent

We did receive a cuckoo clock by post in reasonable time, however we could not get the cuckoo chimes to coincide with the time, despite following advice on how to rectify the problem. The supplier was good enough to supply a replacement at no cost, but it also has the same problem. We are now just operating the replacement without the cuckoo chimes.
3.00
Fair

Product looks very cheap.Shipping costs very expensive.
3.67
Good

Very good and fast service.
Very good answers from Customer service
Fast Delivery and very good packing.

Thank you for your service, will be back for another clock soon.
5.00
Excellent

Sorry I made mistake in last feedback. In fact I have a excellent purchasing in your online shop. Thank you again
5.00
Excellent

A Very Good all-round experience with this order. Excellent
5.00
Excellent

Beautiful clock love the tunes it plays after the cuckoo well made and worth the money
5.00
Excellent

Very Pleased With this Clock, Great Quality, easy to assemble,detailed instructions,Fast shipping.
5.00
Excellent

Excellent service. The company was quick to respond to my needs. I highly recommend them
5.00
Excellent

Very Professional and great service.
5.00
Excellent

I was really impressed with my buying experience. The choice of cuckoo clocks was great and I found one that was perfect and in my price range.
It arrived really quickly and the packaging was excellent.
A big box with loads of S shaped polystyrene to protect a second box. Inside the second box was the gorgeous clock.
The instructions booklet was perfect.
I highly recommend this company :)
5.00
Excellent

My wife loves the clock Thanks
5.00
Excellent

Very satisfied with product, services and delivery.
5.00
Excellent

I have purchased a few clocks now. All of them come undamaged via UPS and within two to three days. Open the box and these stunningly beautiful time pieces are begging to get hung on the wall. I had several very good sales experiences with the people at the shops as well and any questions I have had are promptly answered.
5.00
Excellent

I was in shop and had no time to wait for attendant to get 3 more, this company sent exactly what I needed over seas in time for Christmas, thank you
5.00
Excellent

very satisfied
5.00
Excellent

These master craftsman have made my wife very happy and our new cuckoo clock has taken pride of place in our home and will do for many years to come.
The whole service from cuckooclock.com is outstanding and I highly recommend them.
5.00
Excellent

Smoothest international transaction ever undertaken.
5.00
Excellent

Delivery was exceptionally quick & your customer service, particularly finance
arrangement was much appreciated. The clock has not yet been unpacked as
it is a Christmas present for my husband - ich bin sicher es wird ihm viel Freude
machen.
5.00
Excellent

cuckoo-clock.com customer reviews

cuckoo-clock.com

cuckoo-clock.com was certified by Trusted Shops on 13/07/2011.

Contact
Schwarzwaldstraße 7
78141 Schönwald
Germany
Tel: +49-(0)7722/77154
Fax: +49-(0)7722/920425
post@cuckoo-clock.com
cuckoo-clock.com

Owner
ISDD GmbH
Schwarzwaldstraße 7
78141 Schönwald
Germany
Trade register
Amtsgericht Freiburg HRB 602595
Authorized representative
Reiner Duffner, Claus-Stefan Duffner
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with cuckoo-clock.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.