Certificate for styleourhome.com

No. XA8A5AE999FF2C18C7C0E18B7855E53EC
 

Approved on
18/12/2012
Valid until
17/12/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for styleourhome.com



Excellent

4.83/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 67 Trusted Shops reviews collected in the last 12 months.
In total, styleourhome.com has already collected 672 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/04/2019
Date of order
27/03/2019
17/04/2019
The price was very good--better than any other dealer (for the same item) I looked at, and with delivery.Excellent customer service.Arrived ahead of the due delivery date. Delivery also came on time. Some of the quiet close runners on the desk drawers are a bit 'sticky' but a layer of silicone has helped--they may also loosen up with use. Overall delighted with this purchase.
4.33
Good

Date of publication
11/04/2019
Date of order
02/04/2019
11/04/2019
Rob was extremely helpful in organising a non-standard order, and arranging a direct delivery from Portugal - Thanks
5.00
Excellent

Date of publication
08/04/2019
Date of order
05/03/2019
08/04/2019
Simple ordering and good service
5.00
Excellent

Date of publication
08/04/2019
Date of order
26/03/2019
08/04/2019
Very good customer service. I phoned twice with queries and the staff were very efficient and helpful.
4.33
Good

Date of publication
08/04/2019
Date of order
08/03/2019
08/04/2019
Very helpful and honest.
5.00
Excellent

Date of publication
08/04/2019
Date of order
21/02/2019
08/04/2019
Fantastic product as described, good delivery. The only comment i can make for improvement is to update the customer as the order is in production etc as the lead time was 4-6 weeks so it would of been good to know a week before it was out for delivery that it would soon be shipped. Everything else was great
4.67
Excellent

Date of publication
21/03/2019
Date of order
25/02/2019
21/03/2019
Delighted with furniture which was £300 cheaper than the same item sold by Next.
The second offer of a delivery date was a Wednesday despite my phoning the couriers and saying we cannot accept deliveries on Tues/Weds. However luckily I was able to do so, 3 weeks and 2 days after ordering.
The delivery was supposed to include unpacking and assembly; it didn't, the item was left boxed but undamage
4.00
Good

Date of publication
09/03/2019
Date of order
23/11/2018
09/03/2019
A great company to deal with. From my initial contact on the phone with Dan who is friendly, professional and efficient to the customer service that I received from Brydie which is second to none I will definitely be purchasing from this company again and I highly recommend them.
5.00
Excellent

Date of publication
07/03/2019
Date of order
19/02/2019
07/03/2019
Very pleased with my order prompt delivery they gave a 3hr delivery slot and came on time.
5.00
Excellent

Date of publication
07/03/2019
Date of order
10/02/2019
07/03/2019
Delivery details were kept up to date.
Really like the bookcase although would prefer if shelves were spaced apart further, hopefully the shelves height is adjustable.
4.67
Excellent

Date of publication
08/02/2019
Date of order
16/01/2019
08/02/2019
Excellent service. Product good quality.
5.00
Excellent

Date of publication
07/02/2019
Date of order
20/01/2019
07/02/2019
We ordered a number of pieces of Mayan walnut furniture for our front room. The website made it easy to place an order.

The communications we received from the company were really good and the items were delivered in very quick time.

All in all a pleasant and stress free shopping experience.
5.00
Excellent

Date of publication
07/02/2019
Date of order
15/01/2019
07/02/2019
We love our new dining table and chairs. Very good quality and design. Well packaged with lots of protective coverings. The table was also easy to assemble, just a matter of screwing four legs into position. Customer service was first class. We are extremely happy with our purchase.
5.00
Excellent

Date of publication
07/02/2019
Date of order
21/01/2019
07/02/2019
Great communication from start to finish. High quality furniture.
5.00
Excellent

Date of publication
07/02/2019
Date of order
05/01/2019
07/02/2019
Lovely piece of furniture delivered with care.
5.00
Excellent

Date of publication
29/01/2019
Date of order
29/01/2019
29/01/2019
Excellent service I found 'the team' at Style Our Home to be friendly and helpful throughout the entire transaction.
I was impressed by the quality of the goods, which were delivered on the due date by an equally polite team.
5.00
Excellent

Date of publication
22/01/2019
Date of order
22/01/2019
22/01/2019
Fantastic service and quality goods. So happy with my new furniture. Can highly recommend
5.00
Excellent

Date of publication
17/01/2019
Date of order
16/11/2018
17/01/2019
Your website invited me to phone to discuss further discounts on the specific items, as I was ordering 3 or more of them. I was talked at by a Salesman who told me the items were already maximally discounted. A bulk discount couldn't be applied because some items were not in stock A text 24 hours pre-delivery. First attempt cancelled:van breakdown. 2nd: cancelled- didn't load items on van. 3rd
2.33
Poor

styleourhome.com replies: 02/02/2019
Thank you for your valuable feedback. Regrettably, the initial discount was amended accordingly in reflection of your purchase reduction. We sincerely apologise the initial delivery failed, we rarely experience mechanical vehicle issues, however following the subsequent postponement due to stock reloading, transport addressed with priority to redeliver within the original indicated lead time.

Date of publication
11/01/2019
Date of order
04/01/2018
11/01/2019
Excellent customer service. Goods arrived very quickly Fabulous items. Thankyou for such an easy furniture buying experience.
5.00
Excellent

Date of publication
09/01/2019
Date of order
28/11/2018
09/01/2019
Product as described, delivered on time, very pleased
5.00
Excellent

Date of publication
09/01/2019
Date of order
01/11/2018
09/01/2019
Excellent service, very easy to arrange delivery
5.00
Excellent

Date of publication
09/01/2019
Date of order
02/12/2018
09/01/2019
Excellent service
5.00
Excellent

Date of publication
07/12/2018
Date of order
09/11/2018
07/12/2018
The delivery men were very helpful. Took off the packing and took it away with them. I'm pleased with the quality of the bench
5.00
Excellent

Date of publication
06/12/2018
Date of order
28/09/2018
06/12/2018
Kept well informed on delivery very happy with the bed looks good
5.00
Excellent

Date of publication
06/12/2018
Date of order
22/10/2018
06/12/2018
I would definitely use this excellent company again in the future. In the meantime it might be a good idea to send their couriers to charm school
4.33
Good

Date of publication
06/12/2018
Date of order
06/11/2018
06/12/2018
Hassle free experience and quality goods
5.00
Excellent

Date of publication
06/12/2018
Date of order
12/09/2018
06/12/2018
Absolutely delighted with furniture and delivery. I would have no hesitation in using style at home again, from ease of ordering and excellent price through to delivery the service was exceptional.
5.00
Excellent

styleourhome.com customer reviews

styleourhome.com

styleourhome.com was certified by Trusted Shops on 18/12/2012.

Contact
Venture Point, Towers Business Park 1
WS15 1UZ Rugeley, Staffordshire
United Kingdom
info@styleourhome.com
styleourhome.com
Owner
Style our Home LTD
Venture Point, Towers Business Park 1
WS15 1UZ Rugeley, Staffordshire
United Kingdom
Trade register
RUGELEY STAFFORDSHIRE Company No. 06050720
Authorized representative
Hardip Singh, Harpreet Kaur
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with styleourhome.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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