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Top positive review
29 Dec 2023
Verified review
Good prices on many items. Items were out of stock but shipped quickly once Eibmarkt received them from the manufacturer. The items were packed well enough and shipping to the US was quite fast.
The prices were very competitive and order execution from order to delivery was superb. Five stars for these two metrics.
However, payment options were very very poor. I am a non-EU customer and the only payment option was Paypal. So in addition to usual credit card spread on currency exchange I had to pay exorbitant PayPal charges for no good reason! So zero stars for this metric.
Further, the goods ship without local tax- which is fine. Except that DHL has an exorbitant additional charge just to collect local tax! So zero stars for that.
Great Prices but the shipping costs are a little high for larger orders
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5 Jan 2024
Verified review
Good management of website and providing delivery status continuously when it is completed.
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2 Jan 2024
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29 Dec 2023
Verified review
Good resource for KNX hardware.
Good prices on many items. Items were out of stock but shipped quickly once Eibmarkt received them from the manufacturer. The items were packed well enough and shipping to the US was quite fast.
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19 Dec 2023
Verified review
Clear information. Fast delivery.
Clear information in the website. Fast delivery. Product as expected.
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13 Dec 2023
Verified review
Very nice shipping documents with tariff code. It makes very easy to clear the customs.
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5 Dec 2023
Verified review
Large selection of parts available, a great resource for building projects
The item was received and sure it would have worked great, BUT the packagin was not sufficient. It had been dropped in shipping, the pump was broken from being dropped and the freon line broken therefore it did not work. I emailed and questioned this to the company. DID NOT HEAR anything. I will be filing a Paypal complaint as well. $1600 USD is a lot to just forget about.
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Answer by eibmarkt.com (en)
15 Nov 2023
We are sorry if there has been damage during transport. Unfortunately, we have not received any information about your complaint, so we were unable to respond. Please report any transport damage immediately to the deliverer and the transport company so that a complaint can be made immediately.
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