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lampandlight.co.uk
Reviews:

935 reviews in the last 12 months9,925 total reviews  

4.52
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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21 Mar 2024
 Verified review
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2 days ago
 Verified review

Lack of communication and care

I received an email informing me my package would be delivered on the 18th or 19th. As the property it's getting delivered to is empty it's important I know the dates. My husband went to the house today to await the delivery but found it wedged next to bush in front of the house. I checked the tracking and found that it had been delivered on the 16th and I had not been informed. This means my package was out all night and could have water damage as it rained last night. I would not have minded receiving it early if I had been informed.
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11 days ago
 Verified review

Still waiting...

I maked one order with 4 articles on March and paid that on one proforma invoice with information that procedure started. I didn't expect that after I have to find spedition company, custom procedure...Instead of joy to have nice new Lights, I have long time work...I also got information that one package arrived on custom and another not, my order is separate in two packages! Disappointed!
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4 Apr 2024
 Verified review
Took ages for delivery that it arrived after I need it and now being charged for returns, if i knew returns would cost £5 I wouldn't have ordered in the first place.
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3 Apr 2024
 Verified review
This was a business purchase that you sent out on a courier that wanted to deliver between 6 and 8 pm. Common sense please guys
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6 days ago
 Verified review
Awfull experience, there are extra costs for customs, that were not properly communicated. I am requesting refund.
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5 Apr 2024
 Verified review
Still waiting for delivery after a week been messed around by them told them I want to cancel and get a refund
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27 Mar 2024
 Verified review

Order not yet received..

Order not yet received so cannot judge. Despatch day still two weeks off.
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21 Mar 2024
 Verified review
The lights arrived scratched. I sent photographs but no response at all
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5 days ago
 Verified review
I don't have answer, I send mail.
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27 Mar 2024
 Verified review
Fraud company, do not buy!!
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4 Apr 2024
 Verified review
Prevaranti
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23 Mar 2024
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3 Mar 2024
 Verified review
Very good service and nice lamp delivery excellent. Only issue was the connecting electrical plug. The plug supplied was a two pin EU plug not a UK three pin plug. Lampandlight company did provide a Uk adapter plug with the lamp but it makes for a large double plug size you have to plug the EU two pin pluk into the UK three pin adaptor and if space is tight it may not fit or the socket is on view then it is not an attractive look. For us it was ok plug/adaptor was behind the sofa. This should have been mentioned at point of sale i.e. on the website. So i reduced 1 star for this but it is a good LED lamp runs cool no risk of hot surface burning the hand. It arrives in a purpose box and is in two parts which simply screw together which took just 5 minutes and has a stable base. I would recommend this reading lamp.
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17 Mar 2024
 Verified review

Pretty lamp - price was decent

Lamp is looking good and price was decent. Quality and delivery time was also very good. Tip for the home page: A recommendation for bulb type good be good. I tried two types and a vintage bulb with color temperature 2200K made the lamp look at it best. With a ‘normal’ energy saver bulb, the lamp isn’t looking that good.
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12 Mar 2024
 Verified review

Quality and reactive

Light fitting matched the photos and description and arrived after a few days. Got conflicting info from carrier when trying to track the parcel. Lampandlight replied very quickly to my inquiry and the parcel arrived the next day.
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23 Feb 2024
 Verified review
All good except the delivery by Yodel: they failed to deliver to my neighbour as requested by me and confirmed by Yodel, leaving the large package outside my front door in public view and exposed to the elements.
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25 Feb 2024
 Verified review

Incorrect adaptor plug.

The lamp is fine and works well now that I’ve shaved off some of the plastic on the aperture of the adaptor plug. The euro style plug did not fit and I suggest most people would have returned the whole unit.
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23 Feb 2024
 Verified review
Lampshade arrived in a very strong box, no damages to the box. I just love my lampshade, the design, style, excellent quality, just perfect, looks lovely in our conservatory. Thank you
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25 Feb 2024
 Verified review
Pleased with purchase and looks great! Only grumble is that there was hardly any protective wrapping in the box when opened so could have quite easily been damaged in transit.
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