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lampandlight.co.ukReviews

: 7,314Excellent

4.61

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certified since: 10/12/2013
updated on: 18/08/2022
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certified since: 10/12/2013
updated on: 18/08/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,735 verified reviews in the last 12 months

7,314 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
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the most relevant critical review


7 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
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Reviews for lampandlight.co.uk

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 Verified review
1 month ago
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 Verified review
2 months ago
The lamp was great but the packaging very poor. The chandelier was not protected within the box, the box arrived dented and half open. The same applied to the 8 glass bulbs we purchased. Glass! and no packaging, so you had to send us 2 x new bulbs due to damage and they too arrived loose.
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1 month ago
An earlier order, at the start of COVID, with Lamp and Light did take a while to arrive. Both of my recent orders, largish orders, have arrived amazing speedily - within days. Very pleased and very impressed. Very well, sturdily, packaged. Good quality items. Good, polite, Couriers.
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2 months ago
Ordered a floor lamp which came within no time at all, lamp is absolutely stunning, I get loads of complaints on it. It did only come with a two pin plug, connected customer service and it was no trouble at all in them sending a three pin uk plug out. Will order again
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2 months ago
My order didn’t arrive although the delivery companies tracking system suggested ‘assumed delivery’ after contacting lamplight customer services .. and after a speedy investigation lamplight are re sending my order. I would not hesitate in recommending lamplight.co.uk
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1 month ago
Took slightly longer to arrive than expected, however, good communication from the selling team with updates. Nice light, I am pleased with the purchase, the only negative is the difficulty of getting the bulbs in the holder, very tricky.
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2 months ago
The ordering experience was very easy but it would be helpful to be kept more up to date with delivery times. Some companies, via their couriers website provide the delivery day info and even texts to advise the time slot on the day
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2 months ago
There was a slight 'hiccup' in our order but I can't fault the after-sales service that lamp and light provided. Very high quality products at reasonable prices. We will use again and highly recommend.
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2 months ago
We love our copper wall light. We had electrician to fit is for us and it was an easy job for him. Delivery was fast despite tracking service not working. But that is delivery company issue.
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1 month ago
Really easy and efficient website and delivery was quick. I haven't had the lights put up yet but as they look so amazing and really good quality I am sure they are going to look superb.
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1 month ago
Excellent service, received a standard lamp with a broken shade, asked if they would send a replacement shade but received another standard lamp. Would definitely recommend them.
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1 month ago
Changed delivery day that was good,4 stars because the bulbs I ordered were out of stock,that meant I would have had to wait for my order if I wanted them.
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2 months ago
Still awaiting for electrician to install my lights so can't say for sure but they appear to be very good quality and they were delivered very promptly.
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1 month ago
Not fitted the lights yet, but they seem good quality for the price. The buying process, communications and delivery has been excellent again, thanks
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2 months ago
Excellent service, the mirror with LED light is of high quality and looks fabulous. It also was delivered very quickly. Extremely happy.
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2 months ago
Swift delivery & great quality bedside lamps. Although they arrived with a European plug, buying a Uk adapter was easy enough.
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2 months ago
The quality is fab delivery quite quick even though date was put back 3 times but over all very impressed would recommend
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1 month ago
I mistakenly ordered twice but it was rectified quickly even after the warehouse had shipped. Excellent service
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1 month ago
Good communication from the team, however, delivery took longer than expected. Pleased with item thanks.
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1 month ago
Great product, simple to install delivered quickly to Northern Ireland. Excellent service. Well done
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