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Top positive review
25 Dec 2023
Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers.
Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone.
With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly.
Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
Outdoor lamps are perfect, just what we were looking for. Would be 5* but unfortunately we got an email saying the package was delivered and to rate the product before we'd even received it, causing a little panic.
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5 May 2023
Verified review
Delivery was quoted as next day, but took almost a working week!
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2 May 2023
Verified review
The price was very good and was delivered quickly
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30 Apr 2023
Verified review
Slow shipping; plug compatibility
Shipping slower than I would expect. Plug is not UK-compatible, and this is not stated clearly.
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26 Apr 2023
Verified review
Good website, service but products need to be checked before dispatch
Good website, easy ordering process, quick delivery with good communication. But the light/ fan combo light fitting was slightly bent so that the fan hit the led strip. This as easily fixed with a hairdryer and a weight, but products need to checked before dispatch.
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