lampandlight.co.uk- Logo - reviews

lampandlight.co.ukReviews

: 7,293Excellent

4.61

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 10/12/2013
updated on: 12/08/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 10/12/2013
updated on: 12/08/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,764 verified reviews in the last 12 months

7,293 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
Report review

Show all positive reviews

the most relevant critical review


7 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
Report review

Show all critical reviews

Reviews for lampandlight.co.uk

Filter 
Sort by Latest first 
(313)
 Verified review
Yesterday
Lamp is good quality.. Instructions poor.
Report review
 Verified review
4 days ago
It was a good time purchase from here and if needed to use them again it would be done with confidence.
Report review
 Verified review
20 days ago
Report review
 Verified review
20 days ago
The Braha lamp is not as sturdy and a bit flimsy as I was hoping. I would be disappointed if these were for my home, but they are adequate for my summer house which is where they were bought for.
Report review
 Verified review
23 days ago
is ok!
Report review
 Verified review
24 days ago
is been ok!
Report review
 Verified review
25 days ago
Report review
 Verified review
1 month ago
Kept me informed as to where my parcel was.
Report review
 Verified review
1 month ago
Changed delivery day that was good,4 stars because the bulbs I ordered were out of stock,that meant I would have had to wait for my order if I wanted them.
Report review
 Verified review
1 month ago
Report review
 Verified review
1 month ago
Good customer service and delivery time. Competitive prices.
Report review
 Verified review
1 month ago
Report review
 Verified review
1 month ago
Had an issue with the date but was very quickly resolved would definitely use again
Report review
 Verified review
1 month ago
Delivery took longer than stated
Report review
 Verified review
2 months ago
The lamp was great but the packaging very poor. The chandelier was not protected within the box, the box arrived dented and half open. The same applied to the 8 glass bulbs we purchased. Glass! and no packaging, so you had to send us 2 x new bulbs due to damage and they too arrived loose.
Report review
 Verified review
2 months ago
The ordering experience was very easy but it would be helpful to be kept more up to date with delivery times. Some companies, via their couriers website provide the delivery day info and even texts to advise the time slot on the day
Report review
 Verified review
3 months ago
Prompt delivery - good prices
Report review
 Verified review
3 months ago
The company itself is great and not had any problems other than a couple of bulbs I bought being slightly faulty but had them replaced with no quibbles. Only thing I don’t get on with is the extremely vague instructions with only pictures and no great detail to those either - but then, everything seems to be like that lately
Report review
 Verified review
3 months ago
Report review
 Verified review
3 months ago
Report review