lampandlight.co.ukReviews:
929 reviews in the last 12 months9,947 total reviews
Excellent
TrustmarkValid
Top positive review
25 Dec 2023
Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers.
Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone.
With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly.
Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.
Read more
Top negative review
28 May 2023
Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
Read more
Reviews for lampandlight.co.uk
6 Oct 2023
Verified review
Fire rating description needs to be included along with perhaps necessary hoods where required
Instructions are not that clear on fitting
Packaging was very inadequate 16 expensive bulbs in a big box with no packaging to protect them from rolling around in the box and potentially damage
Report review
2 Oct 2023
Verified review
My plug adapter was missing from my order
Report review
1 Oct 2023
Verified review
I had to redrill the holes for the bulb mounting bracket as the cover would not fit, apart from that I'm really pleased with it.
Report review
22 Sept 2023
Verified review
The actual lamp is great. The UK plug case to input the EU plug was not so good. It did not fit in very easily (I hope it is safe) & there were no instructions.
Report review
17 Sept 2023
Verified review
The only negative I have is the lack of communication between order and delivery. No tracking is available until it’s being delivered, the delivery times are over a week and your invoice only arrives after delivery. Their feedback form arrived before my products
Report review
6 Sept 2023
Verified review
Delivery time wasn’t very good, the company your using doesn’t give updates until it’s out for delivery, so I spent 3 days waiting in
Report review
5 Sept 2023
Verified review
Report review
7 Aug 2023
Verified review
Great light but costs back to Netherlands ? To come from buyers return not good as price to return is not stated
Report review
5 Aug 2023
Verified review
I bought two lamps, and one was faulty.
I have emailed and telephoned to have the faulty lamp replaced but have not had any response yet.
Report review
3 Aug 2023
Verified review
Quick delivery. Good quality. Did have a European plug.
Report review
1 Aug 2023
Verified review
Happy Customer
An easy order process followed by a well informed delivery process was very appealing. When businesses do as they say they will it’s excellent for the customers.
Report review
29 Jul 2023
Verified review
The lights we bought are really lovely, and were a very good price.the only negative for me was the time it took for my purchase to arrive ,considering it was sup to be next day delivery I had to wait a week, slower than most companies that I purchase from, but if you are in no hurry then a good place to purchase from.
Report review
17 Jul 2023
Verified review
The product appears to be exactly what we want
Report review
10 Jul 2023
Verified review
Disappointed wit( the quality.
I was seduced by the offer of a highly discounted bollard lamp but was disappointed when they arrived as they were made of thin steel powder coated and not cast aluminium as most of them are. I guess you ultimately get what you pay for, but am not sure they will last very long..
Report review
8 Jul 2023
Verified review
Very good service, informative and prompt
Would use this company again
Report review
8 Jul 2023
Verified review
great lamp, good lights solid build, easy to assemble
Adaptor does not fit 2 pin plug to convert to 3 pin, emailed but had difficulty making them understand
Have promised to send correct adapter
Report review
23 Jun 2023
Verified review
Report review
22 Jun 2023
Verified review
Lovely lamps but two things need improving
Lovely lamps but two things - there was no adjustment clip for smaller bayonet fittings provided as with many other lampshade companies, meaning delay and additional cost before install, this should be a standard to remove as needed, not an additional item. I bought two lampshades and unfortunately both came creased even though the delivery boxes were not damaged. These creases can’t be removed and will have to do our best to hide them but must have occured before / whilst being boxed. Annoying issues but otherwise very nice products and pleased with how they look
Report review
21 Jun 2023
Verified review
Report review
1 Jun 2023
Verified review
Report review