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lampandlight.co.uk
Reviews:

930 reviews in the last 12 months9,927 total reviews  

4.52
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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12 Nov 2023
 Verified review

Item arrived, scratches and streaks on coating

Item arrived on time, well sealed and packaged in polystyrene, was expecting the item to be in good conditions, however the coating on the lamp is scratched and the uneven coating on the glass reveals dark bush strokes-like marks. Too bad because the item is very nice looking, item was discounted so i guess you get what you pay for.
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7 Nov 2023
 Verified review
Had emails in Dutch!
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4 Nov 2023
 Verified review

Good product

Good price, fast delivery, effective product but assembly instructions not at all clear.
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27 Oct 2023
 Verified review

Vintage style lamp

Selection of lamps was good, I would have preferred a more distressed looking brass lamp but the only one I liked was no longer available plus it was too short. Overall I am pleased with the one I have and it looks good in the room
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24 Oct 2023
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13 Oct 2023
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8 Oct 2023
 Verified review
Great delivery time, product very nice, it’s just the holder for the bulb doesn’t sit quite straight which lets it down.
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7 Oct 2023
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6 Oct 2023
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6 Oct 2023
 Verified review
Fire rating description needs to be included along with perhaps necessary hoods where required Instructions are not that clear on fitting Packaging was very inadequate 16 expensive bulbs in a big box with no packaging to protect them from rolling around in the box and potentially damage
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2 Oct 2023
 Verified review
My plug adapter was missing from my order
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1 Oct 2023
 Verified review
I had to redrill the holes for the bulb mounting bracket as the cover would not fit, apart from that I'm really pleased with it.
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22 Sept 2023
 Verified review
The actual lamp is great. The UK plug case to input the EU plug was not so good. It did not fit in very easily (I hope it is safe) & there were no instructions.
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17 Sept 2023
 Verified review
The only negative I have is the lack of communication between order and delivery. No tracking is available until it’s being delivered, the delivery times are over a week and your invoice only arrives after delivery. Their feedback form arrived before my products
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6 Sept 2023
 Verified review
Delivery time wasn’t very good, the company your using doesn’t give updates until it’s out for delivery, so I spent 3 days waiting in
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5 Sept 2023
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7 Aug 2023
 Verified review
Great light but costs back to Netherlands ? To come from buyers return not good as price to return is not stated
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5 Aug 2023
 Verified review
I bought two lamps, and one was faulty. I have emailed and telephoned to have the faulty lamp replaced but have not had any response yet.
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3 Aug 2023
 Verified review
Quick delivery. Good quality. Did have a European plug.
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1 Aug 2023
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Happy Customer

An easy order process followed by a well informed delivery process was very appealing. When businesses do as they say they will it’s excellent for the customers.
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