Reviews for lampandlight.co.uk
4.58/5.00
Excellent
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lampandlight.co.ukReviews
: 6,302ExcellentCertified
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lampandlight.co.uk- Logo - reviews
lampandlight.co.uk - Description
lampandlight.co.uk has been one of the market leaders in the lighting industry for many years, you will find that our lamps are suitable for everyone when it comes to style and budget.
All products that are in stock are quickly dispatched with free delivery on orders above £50. If you place your order before 7pm, it will be dispatched the same day with a 2-3 working day delivery.
Whether you already know what you are looking for or in need for some inspiration, you have already taken a successful step when it comes to lighting.
At lampandlight, we pride ourselves in stocking the perfect lamp for every room in your home. From indoor and outdoor lights as well as accessories to complete your lamps and so much more! Choose from our vast range of trendy and stylish lamps just for you.
You will also find that we stock a large range of renowned brands within the lighting industry as well as a variety of both practical and decorative bulbs. Endless choices at lampandlight!
Lampandlight assures you the lowest prices for quality lights, so you never pay too much for your perfect lamp.
With multiple payment methods, you choose how you pay with our 100% safe and secure checkout portal.
If you are not happy with your order, you have 30 days free returns to send back your order and we will be happy to help you choose an alternative product and refund you in full.
Question? We are always happy to help, so contact us via phone, email or chat to us online.
Contact
FittinQ LTD
26-28 Hammersmith Grove
W6 7BA London
United Kingdom
Trade register
Companies House 08379487
Authorised representative
Asha Abdulle
the most relevant positive review
2021-11-21T18:50:35Z 2 months ago
I wanted to give maximum stars but the product let LampandLight down somewhat. The fitting of a conversion EU plug into a three pin UK was not easy. Indeed, my husband and I gave up after several attempts. I rang LampandLightCustomer Services Support and had a very helpful conversation on the telephone, and was told that this problem is often raised, and was sent an email to help solve the problem. I couldn't see it working but agreed to try. It took me and my husband an hour of 'trial and error' without success - and then I gave it one last try and I COULDN'T BELIEVE IT!! the two plugs 'fused together' after a bit of 'brute force' and at last we were in business with our new lamp - which is great, as was the Customer Service. Other people may understandably give up in despair, but we were advised that the plug items were strong and to be quite forceful. Good advice. Thanks.
the most relevant critical review
2021-12-24T11:27:54Z 1 month ago
The light arrived with a European two-pin plug which, having done a bit of research, it seems does not conform to the UK electrical safety standards. So, I contacted customer services who offered to supply an adapter (again this seems not to conform) which is not what I wanted so I asked to activate their 'free returns policy. After many calls and emails, it took around two weeks for some returns labels to arrive and a phone number which I had to arrange the return.
There is then the promise of a full refund within 14 days once the items had been received at the returns address (14 DAYS, it didn't take them 14 days to take the money from me when I bought the product) this turned out to be 20 days again after numerous emails.
All in all, this has been a very poor experience for me and I would NOT recommend dealing with the company!
Read the most relevant positive or most relevant critical review
Positive
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What other customers say about their experience with lampandlight.co.uk
2022-01-12T10:45:11Z 9 days ago
The lamp is just what we were looking for and does what it wanted it to do! Beautifully packed, very secure and swift delivery.
Would not hesitate to recommend and use again.
Verified review|
2021-12-29T07:35:44Z 23 days ago
I ordered two ceiling light fittings which arrived quickly. They are good quality and, in fact, I like them so much I have now ordered the matching floor and table lamps.
Verified review|
2022-01-17T08:24:59Z 4 days ago
Really good and easy to assemble. would have been quicker with 2 people but managed to work it out just fine. Good communication and fast delivery. Great solid lamp.
Verified review|
2022-01-02T14:21:48Z 19 days ago
I think it is a bit misleading to have a .co.uk website when this isn't a UK company. But the lights I ordered are good quality and were delivered quickly.
Verified review|
2022-01-18T07:56:03Z 3 days ago
Excellent service, fast delivery, item as described, a good price compared to similar on the market. Looks good. Only wish the cord was white not black.
Verified review|
2022-01-14T19:15:49Z 7 days ago
Easy to order. Arrived within a few days. UK add on plug included. Managed to assemble single-handed - I am a practical, if elderly, person! Thank you.
Verified review|
2022-01-09T08:03:01Z 12 days ago
I wanted something that looked good even when it wasn’t illuminated and this lamp does exactly that - great price and fast delivery I’m very happy.
Verified review|
2022-01-19T10:00:07Z 2 days ago
Speedy delivery and great quality product. Looks amazing and a lot more expensive than it actually cost. Would definitely recommend to anyone.
Verified review|
2022-01-02T11:08:41Z 19 days ago
Beautiful lamp at a very reasonable price. Delivered quickly (just disappointing that the courier left it on the front doorstep in the rain!)
Verified review|
2022-01-17T07:25:29Z 4 days ago
Communicated with updates from placing the order to delivery. Sent helpful instillation hints and tips too. Very impressed with the service.
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2022-01-04T05:05:43Z 17 days ago
Love the product, I really like that they sent me the manual by email and the video on the web site was a great help with putting together.
Verified review|
2021-12-22T11:49:36Z 1 month ago
The service was quick, polite and very helpful. And the lamp is really lovely we well. Thoroughly pleased with the whole transactions :-)
Verified review|
2021-12-23T15:09:02Z 1 month ago
Received my beautiful floor lamp. It came very quickly.
Good quality, looks really expensive for the price.
Great company would use again!
Verified review|
2021-12-26T07:51:07Z 1 month ago
Prompt delivery even in these trying times. Second purchase from this company as I wished to add lightning and liked the previous ones.
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2022-01-12T09:33:58Z 9 days ago
Managed to get 4 shades for our lamps waiting to be able to get 1 more . Excellent service and a very helpful customer service lady x
Verified review|
2021-12-25T10:40:03Z 1 month ago
I'm delighted with my purchase. The sale price was great, delivery was very prompt, and the quality of the product was excellent.
Verified review|
2021-12-23T16:35:32Z 1 month ago
Effortless ordering and delivery.Very good assembly instructions and all necessary tools provided. Delighted with the product.
Verified review|
2022-01-19T10:20:44Z 2 days ago
Really lovely lamp. Exactly what I was looking for. Be a little careful when ordering though as no reference to 2 pinned plug
Verified review|
2022-01-07T17:41:41Z 14 days ago
Received a faulty light fitting. It was dealt with very promptly by the customer services team. Will purchase again from them
Verified review|
2021-12-23T08:33:52Z 1 month ago
Recieved exactly what i expected, with quick delivery! Happy with my purchase and dont usually order from websites i dont know.
Verified review|
Reviews for lampandlight.co.uk
4.58/5.00
Excellent
How is the rating calculated?
Trustmark for lampandlight.co.uk
Status:
updated on: 21/01/2022
certified since: 10/12/2013
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about lampandlight.co.uk
lampandlight.co.uk- Logo - reviews
lampandlight.co.uk - Description
lampandlight.co.uk has been one of the market leaders in the lighting industry for many years, you will find that our lamps are suitable for everyone when it comes to style and budget.
All products that are in stock are quickly dispatched with free delivery on orders above £50. If you place your order before 7pm, it will be dispatched the same day with a 2-3 working day delivery.
Whether you already know what you are looking for or in need for some inspiration, you have already taken a successful step when it comes to lighting.
At lampandlight, we pride ourselves in stocking the perfect lamp for every room in your home. From indoor and outdoor lights as well as accessories to complete your lamps and so much more! Choose from our vast range of trendy and stylish lamps just for you.
You will also find that we stock a large range of renowned brands within the lighting industry as well as a variety of both practical and decorative bulbs. Endless choices at lampandlight!
Lampandlight assures you the lowest prices for quality lights, so you never pay too much for your perfect lamp.
With multiple payment methods, you choose how you pay with our 100% safe and secure checkout portal.
If you are not happy with your order, you have 30 days free returns to send back your order and we will be happy to help you choose an alternative product and refund you in full.
Question? We are always happy to help, so contact us via phone, email or chat to us online.
Contact
FittinQ LTD
26-28 Hammersmith Grove
W6 7BA London
United Kingdom
Trade register
Companies House 08379487
Authorised representative
Asha Abdulle