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lampandlight.co.uk
Reviews:

955 reviews in the last 12 months9,849 total reviews  

4.52
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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14 Jan 2024
 Verified review

maybe use a more careful courier

both boxes were pretty well damaged, its down to luck that the items inside weren't damaged.
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30 Dec 2023
 Verified review
Web site good.but delivery not good .
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28 Jan 2024
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8 Jan 2024
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20 Dec 2023
 Verified review
Wall lights are lovely and excellent delivery via Yodel. But, when I called to say I was having difficulty using my payment card on their website, the call person very rudely suggested there may not be enough money in my account. Not very customer friendly!
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3 Dec 2023
 Verified review
The lamp (banker's table lamp) came with a little defect: the green glass shadow would not stand and is always falling down.
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26 Dec 2023
 Verified review
Good quality delivered on time Had minor problem fitting one bulb
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10 Dec 2023
 Verified review
Lights arrived in good condition and very prompt.
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22 Dec 2023
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Good service and quick to answer any questions
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21 Dec 2023
 Verified review
Kauniit ja edulliset valaisimet!
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9 Dec 2023
 Verified review

All as described, well packed.

Could possibly despatch quicker
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18 Dec 2023
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15 Dec 2023
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12 Dec 2023
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30 Nov 2023
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6 Apr 2023
 Verified review

Needs to be assembled. Comes with unwieldy transformer and Europe to UK converter

Needs to be assembled. That wasn’t a problem for me, but might be for less able customers. It was never made clear that this lamp is powered by a 20 volt transformer. Although the transformer is included as an integral part at the end of the mains lead, it has European mains plug, not UK. It does come thin an adapter to UK plug but the adapter is quite bulky (long) and hence the adapter/transformer couple is quite unwieldy. Additionally I need to connect this to a round pin (5 amp lighting cuircit) socket.
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17 May 2023
 Verified review

The ceiling fan is stylish.

The ceiling fan is stylish and, after a bit of fiddling, works well. It’s mostly made of plastic so it’s lighter than you might think. The packaging was good, and it was delivered in good time. The criticisms: The installation instructions are very basic. Luckily I have some idea of how to fit this kind of thing, but some may struggle. The return address. It was delivered quickly, so was obviously sent from inside the UK, but the return address is in the Netherlands!
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30 Mar 2023
 Verified review
Really pleased with the experience. I was struggling to find a swing arm standard lamp I could turn on and off from the top, rather than I foot switch, which I can’t get to because of where I want the lamp. My only criticism is I thought I was buying British as a .co.uk webstite but turns out to be Dutch. The plug has been fitted with an adapter so no great issue. But perhaps could have been highlighted more.
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30 Mar 2023
 Verified review
Fitting the lamp together was a bit fiddly and it seemed as if cable was too long and needed pulled through a lot which was difficult due to weighed bottom. The base also needed to be balanced a bit to straighten the lamp. However the end effect is very good but I think I will cut the cable and replace plug with UK type. The existing arrangement is very bulky especially if you wish to install a time switch.
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25 May 2023
 Verified review

Simple & Easy :)

All smoothly and lamps arrived soon after. I called up the next day because I wanted to add 2 more lamps to the order of 4. I was told that isn't possible and I would just have to place another order. In my world that is a waste of resources, getting another van having to do a trip through busy streets. Sometimes I wished companies would be a bit more flexible.
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