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lampandlight.co.ukReviews

: 7,279Excellent

4.61

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certified since: 10/12/2013
updated on: 09/08/2022
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certified since: 10/12/2013
updated on: 09/08/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,778 verified reviews in the last 12 months

7,279 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
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the most relevant critical review


7 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
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Reviews for lampandlight.co.uk

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19 days ago
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21 days ago
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25 days ago
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25 days ago
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1 month ago
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19 days ago
Went through the online buying process with a delivery date and timescale in mind. As soon as I clicked 'Pay', got a message apologising and saying that things would take a lot longer to deliver. If I'd known that, I would have bought elsewhere as my project is waiting on the lights before I can plaster / paint etc. Seem dishonest. Don't tell me it'll be with me in a week, take my money and then say 'oops -we meant a month'. Still not got them...
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23 days ago
Purchased brass spot lights as all the door masonary is brass. Would have preferred something a bit more solid but i am sure they will be fine
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23 days ago
The lamp is lovely, but arrive with a European plug. Not what you’d expect from a UK website
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1 month ago
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1 month ago
Ordered a floor lamp which came within no time at all, lamp is absolutely stunning, I get loads of complaints on it. It did only come with a two pin plug, connected customer service and it was no trouble at all in them sending a three pin uk plug out. Will order again
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2 months ago
My order didn’t arrive although the delivery companies tracking system suggested ‘assumed delivery’ after contacting lamplight customer services .. and after a speedy investigation lamplight are re sending my order. I would not hesitate in recommending lamplight.co.uk
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1 month ago
Took slightly longer to arrive than expected, however, good communication from the selling team with updates. Nice light, I am pleased with the purchase, the only negative is the difficulty of getting the bulbs in the holder, very tricky.
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1 month ago
There was a slight 'hiccup' in our order but I can't fault the after-sales service that lamp and light provided. Very high quality products at reasonable prices. We will use again and highly recommend.
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1 month ago
We love our copper wall light. We had electrician to fit is for us and it was an easy job for him. Delivery was fast despite tracking service not working. But that is delivery company issue.
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1 month ago
Still awaiting for electrician to install my lights so can't say for sure but they appear to be very good quality and they were delivered very promptly.
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2 months ago
A very smooth process. Ordered and was kept up to date on the progress of my order including tracking number. Quality product, would really recommend
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1 month ago
Excellent service, the mirror with LED light is of high quality and looks fabulous. It also was delivered very quickly. Extremely happy.
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