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lampandlight.co.ukReviews

: 7,279Excellent

4.61

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certified since: 10/12/2013
updated on: 09/08/2022
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certified since: 10/12/2013
updated on: 09/08/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,778 verified reviews in the last 12 months

7,279 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
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the most relevant critical review


7 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
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Reviews for lampandlight.co.uk

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 Verified review
7 months ago
Ordered online and delivery/communication was very good. Assembled relatively easy with 2 people. Looks nice. My only criticism is the weight of it is lighter than I imagined, and the small reading light surround plate looks a little bent in places but you can’t really see it unless you look very close. Also we noticed the same lamp came up twice on website at different prices so we ordered the cheaper one and it came with an adapter for the plug which seems to be EU compatible. This isn’t a major problem to us especially as the adapter was provided. I’m guessing if you order the expensive one it will probably have a British plug fitted as standard.
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9 months ago
Arrived a day later than what it said on the tracked system. No fragile sticker but box and contents were not damaged. I ordered a bulb that could be dimmed but that’s not possible with this lamp. Quality of the lamp is ok. Worth around the £60 that I paid but no more ( in my opinion) set up took no more than five minutes. Item is not as “chunky and robust” as I thought it would be. Totally changes the look of my lounge. I am happy with my purchase. Not impressed with the transport company as their online tracking system is not updated enough
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7 months ago
Purchase two lovely brass floor lamps…pleased with how easy they were to assemble. Unfortunately the UK adapters packaged with the order were incorrect. Good customer service they remedied this by advising they would send out the correct adapters. Unfortunately, after waiting a few days - I only received one UK adapter…my order was for two. In the end I purchased a further adapter online from another retailer and received it within 24 hours. Would have given 5 stars had I received the correct no. of replacement adapters.
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8 months ago
The delivery far better than expected during the holiday season, the product is as I expected as a layman who knows little about electrics. It is not rated excellent as I asked a question regarding the fire rating, only five days ago, but have yet to hear back. In itself this is not a problem, however I cannot attest for the suitability of the lighting. I am assuming that the answer will have to be yes, as the product would not be fit for purpose if the items are not fire rated; and in that instance they would be returned.
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1 year ago
Delivery was fine, but UK plug was not fitted to the transformer - just an adaptor was provided. The lamp seems solid and is certainly bright enough. It was quite tricky to assemble since the base consists of two pieces, one weighted, with a thin piece of metal on top, and the two were misaligned, so needed twisting at the same time as pushing the threaded rods through (already fixed at other end)
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1 year ago
Product is difficult to wire up insitu because of the earth strap to the terminal block arrangement and the small distance between the bottom of the terminal block and the control unit. Also the bolts securing the unit to the base are too short to allow the rubber washers to be fitted before the nuts. Very poor and seriously needs a redesign. The designer has never installed one in his life!!!!
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 Verified review
11 months ago
The recessed spotlights I bought are excellent quality. The description of the item was misleading, the photo of one spotlight was plus a bulb, so I assumed it was 10 spotlights and 10 bulbs. Sadly that was incorrect it was one free bulb per pack of 10 lights. I rang Customer Services to ask where the other bulbs were, they said they could see it was misleading. A return was all that was offered
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1 year ago
Slightly concerned that I got asked to review the goods before I received them. It was only a few hours but it was disconcerting. Found the instructions to assemble the lamp not as clear as it could have been but we did manage it. One screw was lose in the light but managed to retrieve it but that took some juggling and had to remove something that we otherwise wouldn’t have needed to remove.
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9 months ago
very good communication and efficient delivery, the product itself is exactly as we expected and we are happy with the quality and will live with a slight scratch from transit. Packaging contained polystyrene which we are less keen on. Assembly instructions minimal. One thing I would change would be the UK plug adapter which we had to throw away because the quality & fit was so poor
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9 months ago
Good website. However, change the delivery company - Yodel are useless. Item ordered didn't appear to be particularly well packaged. Also it said order one day, dispatch the following day. Wrong. Dispatched two days later. Yodel also received goods on 30th November at 01.20am and sent email advising delivery on 1st December, however goods not delivered until 2nd December.
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1 year ago
Order processed efficiently, goods well packaged and of good quality. I thought I ordered 4 bulbs but on confirmation only two were on the order. My use was to fit lamps on walls of a garden building belo the facia overhang. I thought fitting the top screws to the cover box would be difficult due to the overhang. Turned to be true. Allen key screw would solve this problem.
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8 months ago
I thought I was buying from the UK but turned out to be from Holland. That said, the service and communication was fine and my lamp arrived around a week later. I was concerned in case I had cause to return it but was told it was free returns anyway. Thankfully all is good and overall I recommend the company, the lamp and their pricing which is very competitive.
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 Verified review
7 months ago
Lovely lamp - copper coloured base and shade - black. The process to purchase was simple, the delivery was made by Yodel , even though the Web site stated delivery would be made by UPS. The lamp and shade offered good value for money. The adjustable base is great, the only thing that I don't like is the continental two pin plug on it, but just bought an adapter.
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 Verified review
6 months ago
Be aware, energy efficiency gradings stated on site are using the old system which changed a YEAR ago. Items which were previously A++ or thereabouts are now D in the new ratings. Misleading and poor website management. I purchased my goods based on energy efficiency, I could have gotten better had I realised the website was showing incorrect details.
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 Verified review
7 months ago
The outdoor lights were of a good quality but the plugs were European, which isn’t helpful if living in the UK. We had to return them because with the addition of a converted plug, they didn’t fit within the external electrical outlet. Wish this had been made clear in the description. They accepted the request to return easily and I await my refund.
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5 months ago
Product arrived sooner than expected which is good but yodel left the box unattended on my doorstep!!!! Not the safest place!! I love the design of the lights I bought and am very happy but have yet to have them fitted and see them working. I would have awarded 5 stars if a) I know they work and b)the delivery company had"t been so sloppy!
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 Verified review
6 months ago
The quality of the light was perfect however the plug converter was very difficult to fit and there were no instructions on how to it. Force worked but you needed two people one to clamp the plugs together and another to screw it together. But apart from that a really nice quality light particular like the convenient switch location.
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9 months ago
Arrived very promptly but in a damaged box. Upon closer inspection the packaging was sufficient to protect the majority of the lamp with some denting on the body. We haven't had opportunity to put the item together and test it as of yet, but it looks to be in working condition. Item otherwise is what we hoped for and looks pleasant.
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 Verified review
6 months ago
the lamp is essentially what I wanted it is well made .Packaged well and robustly built.In actual fact it is too bright for the small room in my country cottage and wonder if it is possible to purchase e bulbs of a lesser wattage.Assuming you read ypor own reviews could you let me know if you could supply such? Thanks Sandra Walker
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 Verified review
6 months ago
A good service and a lovely lamp shade. However, I didn't give 5 stars as when I adjusted the wire lengths, the wire covering bunched up as I was pulling it through the small 2 holed wire locking device which I had loosened prior to trying to adjust the length. I had to cut of the wire covering to achieve my aim.
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