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lampandlight.co.ukReviews

: 7,279Excellent

4.61

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certified since: 10/12/2013
updated on: 09/08/2022
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certified since: 10/12/2013
updated on: 09/08/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,778 verified reviews in the last 12 months

7,279 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
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the most relevant critical review


7 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
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Reviews for lampandlight.co.uk

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 Verified review
2 months ago
The lamp is good and, once together, works well. But I had to adapt the lamp to get it to go together. By 'adapt' I mean remove some parts which appear to be there to stop the wire rubbing. I have subsequently decided that these pieces are probably only meant as packing pieces but one of them is substantial and fitted in the end of the leg with the cable in. Without removing this the lamp would not go together. The annoying thing is that there is nothing in the instructions about packing pieces. There is also a worrying rubberised joint (I think) sticking out of the switch housing on the lamp. I have contacted customer services about this and got no response. Shame because it's a good lamp.
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 Verified review
1 month ago
Outside lights were really good quality but I had to wait nearly 2 weeks for my order. Very poor courier service they need to change who sends their goods.
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 Verified review
2 months ago
Each lamp had either one or two pieces of glass broken, the support to hold the glass is just to weak.
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Answer by lampandlight.co.uk
2 months ago
Dear James, Many thanks for your review and we are sorry to hear about the damage to your item. Sadly we have not heard from you directly, if you would kindly send an image of the damage to info@lampandlight.co.uk and we can arrange a solution for you. Kind regards, The Lamp and Light Team
 Verified review
1 month ago
I am very disapointed as the lamp was a gift and I didn't know it had a weird two pin plug on it?
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 Verified review
1 month ago
When the light was fitted the installer discovered a crack in the metal frame.
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 Verified review
1 month ago
Bayonet is too big to fit normal Uk lamp shade. Waste of money.
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 Verified review
3 months ago
A large selection to choose from. easy to navigate website. I like vintage style lighting.I place an order for 4 lights. I really liked the industrial style of the spot lights. One flush glass bathroom ceiling light was broken,i sent a message on the website,they sent out a replacement,without any drama! Yodel were excellent,we have a very reliable yodel courier. I have not fitted any yet,waiting to move. Prices are reasonable.
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 Verified review
3 months ago
Firstly, lamp was nice enough but colour certainly was not as described. It was ordered as ‘gold’ but was mainly green - so much so that there was absolutely nowhere it would fit in my home, I like green but not this awful painted on verdigris effect which completely ruined it. Had it been the colour I was expecting, I wouldn’t be returning it, but sadly I am.
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 Verified review
3 months ago
Lamp is lovely, however having it delivered in 3 separate deliveries was ridiculous, i found myself emailing the company as i thought part of the lamp was missing. They did respond however so can't complain there. The size box used to deliver 2 plugs was again, ridiculous, way oversized!! On the whole, I am very happy with my purchase.
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 Verified review
3 months ago
The company itself is great and not had any problems other than a couple of bulbs I bought being slightly faulty but had them replaced with no quibbles. Only thing I don’t get on with is the extremely vague instructions with only pictures and no great detail to those either - but then, everything seems to be like that lately
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 Verified review
3 months ago 
We ordered some outside security lights for our front & back garden. They were just what we were looking for & a good price too.
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3 months ago
Good delivery time and well packaged. Bit of a fiddle with assembly.
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 Verified review
3 months ago 
Great quality not yet fitted so hope there are no problems.
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3 months ago
Lamp arrived damaged but refund was timely
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3 months ago
Prompt delivery - good prices
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3 months ago
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3 months ago
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3 months ago
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3 months ago
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3 months ago
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