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lampandlight.co.uk
Reviews:

931 reviews in the last 12 months9,940 total reviews  

4.51
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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3 days ago
 Verified review
Item smaller than was thought to be.
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2 days ago
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3 Mar 2024
 Verified review
Very good service and nice lamp delivery excellent. Only issue was the connecting electrical plug. The plug supplied was a two pin EU plug not a UK three pin plug. Lampandlight company did provide a Uk adapter plug with the lamp but it makes for a large double plug size you have to plug the EU two pin pluk into the UK three pin adaptor and if space is tight it may not fit or the socket is on view then it is not an attractive look. For us it was ok plug/adaptor was behind the sofa. This should have been mentioned at point of sale i.e. on the website. So i reduced 1 star for this but it is a good LED lamp runs cool no risk of hot surface burning the hand. It arrives in a purpose box and is in two parts which simply screw together which took just 5 minutes and has a stable base. I would recommend this reading lamp.
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12 Mar 2024
 Verified review

Quality and reactive

Light fitting matched the photos and description and arrived after a few days. Got conflicting info from carrier when trying to track the parcel. Lampandlight replied very quickly to my inquiry and the parcel arrived the next day.
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23 Feb 2024
 Verified review
All good except the delivery by Yodel: they failed to deliver to my neighbour as requested by me and confirmed by Yodel, leaving the large package outside my front door in public view and exposed to the elements.
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25 Feb 2024
 Verified review

Incorrect adaptor plug.

The lamp is fine and works well now that I’ve shaved off some of the plastic on the aperture of the adaptor plug. The euro style plug did not fit and I suggest most people would have returned the whole unit.
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24 Feb 2024
 Verified review
The website is comprehensive, ordering simple and the product delivered as scheduled. There were no issues with construction and the light works well.
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20 Mar 2024
 Verified review
Nice website, gods range of choices. Delivery was as expected..prompt and fragile things well packaged.
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26 Feb 2024
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Olisin ottanut yhden viellä lisää mutta ei sitä kuulemma saanut. Eikä toimitus aika pitänyt
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11 Mar 2024
 Verified review
Delivery within the expected time frame. Tracking delivery was up to date.
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4 Mar 2024
 Verified review
Easy transaction thank you
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23 Feb 2024
 Verified review

Cover Plates - Too Thin

I ordered some cover plates for covering very large downlight holes when wanting to install spotlights. They looked great on the website, but they’re actually only 1 or 2 millimetres thick, and so warp when you go to screw up your downlight if the hole is quite large. I’ll now need to replace them or fashion some spacers for the holes. If they were 5mm thick or so, I think they’d do the job well. They also arrived with packaging stickers stuck to them, which I had to remove residue of with WD40.
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20 Mar 2024
 Verified review
More information on it only has a 2 pin plug on it and you have to fit the adapter 3 pin plug on it which is not easy once you worked out how it went And the shade could off been a bit larger as it’s tall lamp
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1 Mar 2024
 Verified review
Not seen the items as they haven't arrived yet! Cannot give a good review for something that I don't have! Would suggest that despatch is quicker!!
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26 Feb 2024
 Verified review
Damaged lights and no response to my complaint
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1 Feb 2024
 Verified review
Seems like a good product Quite sturdy and well packaged Adaptor a bit cumbersome but easy to use.
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13 Feb 2024
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11 Feb 2024
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7 Feb 2024
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5 Feb 2024
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