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lampandlight.co.uk
Reviews:

929 reviews in the last 12 months9,947 total reviews  

4.51
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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20 Mar 2024
 Verified review
More information on it only has a 2 pin plug on it and you have to fit the adapter 3 pin plug on it which is not easy once you worked out how it went And the shade could off been a bit larger as it’s tall lamp
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16 Mar 2024
 Verified review
Really disappointed in the quality of lighting. The warm white glow has bright white and low white in making the walls look dirty or marked. Very disappointing
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15 Mar 2024
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Your customer service is the best , but your product that advertised, is looked to be top of range so when it arrive it not have very good build quality,
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1 Mar 2024
 Verified review
Not seen the items as they haven't arrived yet! Cannot give a good review for something that I don't have! Would suggest that despatch is quicker!!
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21 Mar 2024
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The lights arrived scratched. I sent photographs but no response at all
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8 Mar 2024
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Pay my credit of £400 back into my accopunt as two weeks late
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9 Mar 2024
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Not honest
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23 Mar 2024
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2 Mar 2024
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28 Feb 2024
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23 Feb 2024
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All good except the delivery by Yodel: they failed to deliver to my neighbour as requested by me and confirmed by Yodel, leaving the large package outside my front door in public view and exposed to the elements.
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24 Feb 2024
 Verified review
The website is comprehensive, ordering simple and the product delivered as scheduled. There were no issues with construction and the light works well.
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1 Feb 2024
 Verified review
Seems like a good product Quite sturdy and well packaged Adaptor a bit cumbersome but easy to use.
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13 Feb 2024
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11 Feb 2024
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7 Feb 2024
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5 Feb 2024
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28 Jan 2024
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9 Feb 2024
 Verified review

A DUTCH COMPANY, NOT BRITISH

It was not made clear from the start that the company is based in the Netherlands. The website is called lampandlight UK, which suggests it is a UK business. The website also made no mention of the order coming from Holland first and only then being delivered by Yodel, so until my order reached the UK, there was zero tracking. Also, the photo of the lampshades I ordered was NOT representative of the colour of them in reality. I ordered light brown shades and in reality they are dark beige. I feel totally cheated and what is more, any returns must be sent to Holland and £4.50 is deducted from any refund. Lampandlight UK are a deceptive company and I would never use them again or recommend them to anyone.
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1 Feb 2024
 Verified review
Lampaisvetlo is a deceiving and fraud online shop!! There is no mention that the goods are arriving from Netherlands and that they are subject to customs and customs clearing which is the extra cost that customer needs to pay. Unfortunatley this is a typical deceiving the shopper and actual cost of the item is not the one that is shown online! Watch out for this online shop! I will put this fraud on all possible websites that I'm aware of and believe this will have to stop!
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