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lampandlight.co.uk
Reviews:

925 reviews in the last 12 months9,942 total reviews  

4.51
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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21 Feb 2024
 Verified review
The process of sending anything back is flimsy and confusing. And to add to this you have to pay too. I would never have ordered anything if I was aware of this in the first place
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15 Feb 2024
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Not v polite sales staff. Outrageous delivery service by Yodel
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30 Jan 2024
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6 Jan 2024
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Very promptly delivered and generally good quality

Very promptly delivered and a good quality light (wood stem) for the price. However, it is a little wobbly on the base and we can't seem to tighten it up any more though that doesn't affect the light and the shade is also of good quality.
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10 Jan 2024
 Verified review

Lovely standand lamp

The lamp I purchased was lovely but sadly did not suit the room for which it was purchased. Returns were courteous.
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14 Jan 2024
 Verified review

maybe use a more careful courier

both boxes were pretty well damaged, its down to luck that the items inside weren't damaged.
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26 Dec 2023
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Good quality delivered on time Had minor problem fitting one bulb
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30 Dec 2023
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Web site good.but delivery not good .
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8 Jan 2024
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18 Jan 2024
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Cant see my order on the account and the order has been placed 9 days ago and haven’t got any email with the track order
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27 Dec 2023
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Prices is on DAP delivery terms. You will have to pay an additional 30% to do custom clearance in Serbia.
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29 Dec 2023
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I haven’t received my order and it was a Christmas present, delivery cost me £5 too
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22 Jan 2024
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Emailed you three times as I was overcharged Never had a reply
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2 Jan 2024
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Haven’t received the product and not replying to email requests
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21 Jan 2024
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I ordered 6 lights and only 5 were delivered
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28 Dec 2023
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You have to introduce call center for Serbia.
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30 Dec 2023
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Goods have not arrived
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4 Jan 2024
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30 Dec 2023
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17 May 2023
 Verified review

The ceiling fan is stylish.

The ceiling fan is stylish and, after a bit of fiddling, works well. It’s mostly made of plastic so it’s lighter than you might think. The packaging was good, and it was delivered in good time. The criticisms: The installation instructions are very basic. Luckily I have some idea of how to fit this kind of thing, but some may struggle. The return address. It was delivered quickly, so was obviously sent from inside the UK, but the return address is in the Netherlands!
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