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lampandlight.co.uk
Reviews:

955 reviews in the last 12 months9,849 total reviews  

4.52
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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10 Apr 2023
 Verified review
Product was not perfect, customer service advised that’s how they come, if we send a replacement it will look the same.
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5 Sept 2023
 Verified review
Say how long delivery times will be items shown on website do not match what is actually sent Very poor service
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14 Sept 2023
 Verified review
Goods still not dispatched after 1 week, and no reply to chaser emails I have sent. Very poor customer service.
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3 May 2023
 Verified review
you took my money within a day of me placing the order, but it has now been a week and nothing has arrived.
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25 Sept 2023
 Verified review
Haven’t received parcel, apparently damaged in transit, have had no communication from lamp and light.
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24 Apr 2023
 Verified review
Needed to return items but they came in 3 boxes sent only one return label. Emailed but no response.
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26 Jul 2023
 Verified review

Unsafe goods

Metal spotlights should be earthed. It says so on the item itself. So why supply a two core cable?
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27 Aug 2023
 Verified review
Check that products work saves a lot of bother sending back. I did like the light but faulty wire
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13 Apr 2023
 Verified review
I havent received the item. Looks like a problem with the courier but have had no communication
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19 Jul 2023
 Verified review
Awful lamp just toppled over. Near on impossible to return. Will never use again
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16 Nov 2023
 Verified review
1 item came broken and communication to LampandLight has gone unanswered
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23 Apr 2023
 Verified review
There are scratches all over the light fitting I’m very disappointed 😞
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3 May 2023
 Verified review
Both items have arrived scratched and they haven’t returned my email!
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8 May 2023
 Verified review
Not received our order please can you check the delivery address
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12 Jun 2023
 Verified review
The green desk lamp shade has imperfections in the glass
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11 Nov 2023
 Verified review
You have a pathetic costumer servise for Turkey.
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3 Sept 2023
 Verified review
Damagrd goods no instructions how to return
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14 Nov 2023
 Verified review
not recieved my order yet
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8 May 2023
 Verified review
UK Buyers need UK Adapter
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7 May 2023
 Verified review
Deliver items on time.
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