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lampandlight.co.uk
Reviews:

955 reviews in the last 12 months9,849 total reviews  

4.52
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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24 May 2023
 Verified review
Unfortunately there was an error with the system when I placed my order so delivery took a while and I had to send an email to chase my order. However once resolved my light was sent quickly and I absolutely love it!
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23 May 2023
 Verified review
Problem with the light but customer service was good
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22 May 2023
 Verified review
Order arrived as specified, on time and complete
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22 May 2023
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21 May 2023
 Verified review
Spot lights arrived well packaged and look exactly as picture on Web site. Really pleased they look lovely
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20 May 2023
 Verified review

Nice lamp but assemble from the top down

There wasn't a fragile sign on the packaging so we were very concerned that the glass might be broken, but thankfully not
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17 May 2023
 Verified review

The ceiling fan is stylish.

The ceiling fan is stylish and, after a bit of fiddling, works well. It’s mostly made of plastic so it’s lighter than you might think. The packaging was good, and it was delivered in good time. The criticisms: The installation instructions are very basic. Luckily I have some idea of how to fit this kind of thing, but some may struggle. The return address. It was delivered quickly, so was obviously sent from inside the UK, but the return address is in the Netherlands!
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15 May 2023
 Verified review
Pleased with my purchase. They also changed the order as I had changed my mind
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10 May 2023
 Verified review

Suspended track lights

Delivery was efficient. Product instructions are poor. Advertised for residential use but was unable to fit myself. There are no ceiling caps provided to cover the main cables hanging out the ceiling or any hooks provided with the suspension kits. Therefore ended up using an electrician when could have fitted myself if all items were provided. Overall the lights look great but not worth the RRP plus electrician labour. Also ordered 9 suspension kits and 10 came. Customer service sent 10th one out straight away. Wasn’t offered any discount for for the poor experience as already purchased with 10% promotion.
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5 May 2023
 Verified review
Outdoor lamps are perfect, just what we were looking for. Would be 5* but unfortunately we got an email saying the package was delivered and to rate the product before we'd even received it, causing a little panic.
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5 May 2023
 Verified review
Delivery was quoted as next day, but took almost a working week!
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2 May 2023
 Verified review
The price was very good and was delivered quickly
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1 May 2023
 Verified review
The lamp arrived with white sticky substance in several places on the cord. Also, it came with an EU plug and a very big adapter for the UK. The lamp description did not say this. I don't an EU plug and a big adapter because the adapter is too big and too visible and I have only a small space in which to plug it in alongside several other plugs. I have chosen to return the lamp. However the communication for the return was prompt.
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30 Apr 2023
 Verified review

Slow shipping; plug compatibility

Shipping slower than I would expect. Plug is not UK-compatible, and this is not stated clearly.
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28 Apr 2023
 Verified review

Had to rebuy LED light bulbs as reorder stock was not avaliable.

I had to rebuy some LED light bulbs as the stock of the bulbs I bought last year was no longer available. I didn't want to mix and match the colour temperatures of the bulbs, so this costs more money.
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26 Apr 2023
 Verified review

Good website, service but products need to be checked before dispatch

Good website, easy ordering process, quick delivery with good communication. But the light/ fan combo light fitting was slightly bent so that the fan hit the led strip. This as easily fixed with a hairdryer and a weight, but products need to checked before dispatch.
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26 Apr 2023
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22 Apr 2023
 Verified review
I love the look of the lights. However, the glass covers don't fit 100%, and 2 glass covers had marks in the glass. These can be hidden so face away from door.
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20 Apr 2023
 Verified review
Good , easy , satisfied
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16 Apr 2023
 Verified review

UK or EU market?

Being a UK customer it appeared the lamps were for the UK market, pretty disappointed to see EU plugs, bought x2 lamps but only recieved one EU-UK adapter so only able to use one lamp just now.
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