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lampandlight.co.uk
Reviews:

956 reviews in the last 12 months9,846 total reviews  

4.52
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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22 Jan 2024
 Verified review

Good Range of products but customer service is not great

Good Range of products
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14 Jan 2024
 Verified review
Lamp was faulty so await resolution
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14 Jan 2024
 Verified review

maybe use a more careful courier

both boxes were pretty well damaged, its down to luck that the items inside weren't damaged.
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13 Jan 2024
 Verified review
Returns instructions not clear if you’re in the UK. Sticking 3 invoices to your package?? How? Together? In a wallet? What for? I had to ring up to find out what to do
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11 Jan 2024
 Verified review
Haven’t been able to try the lamp yet as the bulb ordered with the lamp didn’t arrive
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10 Jan 2024
 Verified review

Lovely standand lamp

The lamp I purchased was lovely but sadly did not suit the room for which it was purchased. Returns were courteous.
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8 Jan 2024
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6 Jan 2024
 Verified review

Very promptly delivered and generally good quality

Very promptly delivered and a good quality light (wood stem) for the price. However, it is a little wobbly on the base and we can't seem to tighten it up any more though that doesn't affect the light and the shade is also of good quality.
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30 Dec 2023
 Verified review
Web site good.but delivery not good .
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26 Dec 2023
 Verified review
Good quality delivered on time Had minor problem fitting one bulb
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24 Dec 2023
 Verified review

Nice Lamp but tricky to assemble.

Lamp is quite elegant and effective for its purpose. However, the lamp was very fiddly to assemble [internet reviews have said similar] and the glass cover broke during assembly. Some parts remain only partially secure.
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22 Dec 2023
 Verified review
Good service and quick to answer any questions
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21 Dec 2023
 Verified review
Kauniit ja edulliset valaisimet!
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20 Dec 2023
 Verified review
Wall lights are lovely and excellent delivery via Yodel. But, when I called to say I was having difficulty using my payment card on their website, the call person very rudely suggested there may not be enough money in my account. Not very customer friendly!
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18 Dec 2023
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15 Dec 2023
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12 Dec 2023
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10 Dec 2023
 Verified review
Lights arrived in good condition and very prompt.
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9 Dec 2023
 Verified review

All as described, well packed.

Could possibly despatch quicker
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3 Dec 2023
 Verified review
The lamp (banker's table lamp) came with a little defect: the green glass shadow would not stand and is always falling down.
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