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lampandlight.co.uk
Reviews:

955 reviews in the last 12 months9,849 total reviews  

4.52
Excellent

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Top positive review

25 Dec 2023
 Verified review
I've not used lampandlight.co.uk before but as I was looking for something specific for my home I found them via a search of the internet. I found exactly what I needed and was pleased that the price offered was not ridiculously high as I had seen by other sellers. Finding stuff and adding to my basket was very easy to do. The checkout process was also very straight forward and all without an app and done on a mobile phone. With Christmas on its way I was informed delivery would be in the new year, not an issue as this was for home and not seen as a Christmas gift, however all was delivered very quickly. Packaging was well designed with a seperate box, padded, for the marble base.The only damage I found was a small chip in the marble base but decided, that as it was underneath and not able to be seen or touched when the light was in use, to use it as supplied.

Top negative review

28 May 2023
 Verified review
Placed an order, received a Yodel tracking number, but they never dispatched the item to the courier. Then a week later they emailed to say "my return has been processed and refund will be sent within three days"... What on earth...? Wasted several hours of my time reviewing and comparing lighting and then simply didn't dispatch the order. I'm guessing they're just an intermediary reseller and once they'd taken my money they couldn't source the items below the price they charged me. So they simply wasted time. Take my advice and buy from established retailers. Even if it appears to cost you slightly more the reality is you risk not getting the items from a place like this so you end up buying from the reputable place, you suffer an unnecessary delay and you waste hours of your life.
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Reviews for lampandlight.co.uk

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12 Dec 2023
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12 Dec 2023
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Sent me the wrong order and phone number doesn't work. Incredibly poor service. Would NEVER recommend
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10 Dec 2023
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Lights arrived in good condition and very prompt.
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10 Dec 2023
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Missing information

I bought items on lampaisvetlo.rs and they never stated that items are coming outside of country so taxes I have to pay are more than 50% of original cost
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9 Dec 2023
 Verified review

All as described, well packed.

Could possibly despatch quicker
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8 Dec 2023
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My item never arrived my tracking shows it was never received by courier I specifically wanted what I ordered and very disappointed to have received a email saying thanks for returning your goods
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7 Dec 2023
 Verified review

Order was market as dispatched but never sent

Order was market as dispatched, given a invoice and money taken from my account. Yet 5 days later courier still said they were waiting for the sender to drop the parcel. Had to call and ask for a full refund and was told that they will raise a credit note after a few days and then process my refund “any pay you what’s due”… did not sound like a full refund and I am still waiting for confirmation of a refund being requested two days ago.
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4 Dec 2023
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3 Dec 2023
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The lamp (banker's table lamp) came with a little defect: the green glass shadow would not stand and is always falling down.
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30 Nov 2023
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27 Nov 2023
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27 Nov 2023
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Quick service, pictures describing the shade could have been better. The current pictures look like you cannot see the light bulb fittings , but actually you can which i am not keen on.
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25 Nov 2023
 Verified review
Easy to order and delivery within a few days. Product as described.
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21 Nov 2023
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20 Nov 2023
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I like to value for money and the quality of this lamp. The only thing was that the balance could be better as it tends to tilt to one side if knocked. Also needs better instructions on how to adjust to right height.
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16 Nov 2023
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16 Nov 2023
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1 item came broken and communication to LampandLight has gone unanswered
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14 Nov 2023
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not recieved my order yet
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12 Nov 2023
 Verified review
even more better picture and more details in the web.
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12 Nov 2023
 Verified review
Tracking of the order was really helpful quality of item is good
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