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lampandlight.co.ukReviews

: 7,169Excellent

4.62

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certified since: 10/12/2013
updated on: 06/07/2022
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certified since: 10/12/2013
updated on: 06/07/2022
lampandlight.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At lampandlight.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for lampandlight.co.uk

2,897 verified reviews in the last 12 months

7,169 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
I was looking 2 x mother and child lights for my sunroom and found Lamp and Light site on the net. 75% reviews were 5 star but a number were very poor and on the face of things very disconcerting. However as I read through them I was amazed at how petty most were, ‘ I didn’t know they were not an English based company’, ‘my package was damaged in transit’, ‘I had difficulty fitting the electrical adapter’ etc. I was astounded by how childish these reviews were. Now don’t get me wrong, bad service and/or product will get me on top of my soap box shouting it to everyone. But then again credit where credit is due. I ordered my 2 lamps and had them within 3 days. They arrived in excellent condition and I had them erected in about 10 minutes each. No real issues for anyone with more than 2 brain cells. The light and effect they give is absolutely excellent. My bonus was I got them in their sale. I am very satisfied and would have no issues ordering from them again, or recommending them to family and friends.
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the most relevant critical review


5 months ago
We received a text that our order was left "in a safe place with a card" describing where to find it. However, when we returned home, there was no package, nor card left through our mail slot. We live on a pedestrian lane with no stoop, steps or yard. There's no sidewalk. It's just the street and our door. If a package was left in front of our door, that's not safe at all. Anyone could pick it up and take it. There was no card or message saying where the package had been left. Only a day later did someone on the street come to our door and say they noticed our package had been sitting outside unattended and they took it to their house for safe keeping. This isn't acceptable at all. The base of the lamp is scuffed, the globe is dirty and has glass bubbles in it. It's too expensive for a delicate product like that to be in that condition, left unattended, and no communication as to where it is. Please give us an explanation of what we can do to get a better quality product and how to rectify our experience with this order. My best-
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Reviews for lampandlight.co.uk

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 Verified review
2 months ago
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2 months ago
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 Verified review
2 months ago
Difficult to return . Still waiting for a return label
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Answer by lampandlight.co.uk
1 month ago
Dear Clare, We are sorry that there was difficulties with your initial return. We understand that customer services have provided you with a new label and hopefully this issue has now been rectified. Please inform us if there is anything further we can do for you. Kind regards, The Lamp and Light Team
 Verified review
2 months ago
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Answer by lampandlight.co.uk
1 month ago
Dear Chris, Thank you for taking the time to rate us. However you have left no comment for your 1 star nor have you contacted customer services. If you would kindly let us know the reason for your rating and from there we can hopefully try to resolve for you. Kind regards, The Lamp and Light Team
 Verified review
3 months ago
I was able to find exactly what I wanted and a reasonable price. I was happy with the advice and simple guidance on choosing what was available. I ordered a new ceiling fan that was stylish and was capable of having a brighter light at a good price. Even before it was delivered I was told promptly how long it will take to come, given a tracking number and received a digital copy of the instructions. I found the instructions were straight forward and easy to follow in simple steps and information on troubleshooting steps to take as well as information on general care and maintenance. Overall I was very happy with the service and the choices available to me and many products within my personal budget.
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 Verified review
3 months ago
I found, from start (ordering) to finish (delivery) it was a simple exercise, in fact the delivery was one day earlier than I expected. My husband assembled the lamp and I think he found it quite straight forward. The floor lamp itself seemed a little wobbly but I think that is because of it's height. That won't matter as once the light is sited, it won't move. The floor lamp is very peasing on the eye and it was a pleasant surprise to find an extra rod of metal to enabling the angle of the 'child' lamp to be altered. I am very pleased with my birthday present and it be very useful in my craft room. I would recommend this floor lamp.
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 Verified review
3 months ago
I am very pleased with the product. 1 of the product was lost in the delivery when I called the customer services they were so positive and helpful. The issue is sorted very quickly and they sent me a new item without any problem. Very happy customer, I will definitely be back.
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 Verified review
3 months ago
I've been searching for modern lights for months and finally came across this site. The reviews were good and they had a solid returns policy so I proceeded. The lamps turned up quickly and were exactly as displayed on the website - sturdy and great design.
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 Verified review
3 months ago
I love my lamp . It was chosen to fit in with other furniture and theme in my dining room , and it is super . It could have done with some bubble wrap or something to cushion it in transit as it was loose in a biggish box but no damage done .
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 Verified review
3 months ago
Ordered 5 lights, they are fantastic, one was marked on the front face, I phoned them , no waiting in a que. The very pleasant lady asked for me to send pictures which I did, and a new light arrived in a couple of days. Excellent service.
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 Verified review
3 months ago
Very good after sales follow up. Lots of emails to offer wiring advice etc. delivery was on time and the goods arrived safely and un damaged and that was important as some of the contents were made of glass. Pleased with all of that.
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 Verified review
3 months ago
Stress free shopping, lamp was delivered on time and was well packaged. Very happy with the quality of the lamp and the size. I use this as my home office desk lamp and it works really well. I would use this company again.
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 Verified review
3 months ago
The two lamp shades we had ordered were exactly as the pictures described them to be. They arrived in time. The return policy is very considerate in that they allow a 30 day return and one can send them free!
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 Verified review
3 months ago
My lamp arrived really quickly and I was kept informed about the progress of my order throughout. I’m pleased with the quality of the lamp which looks great in my living room. I would recommend this company.
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 Verified review
3 months ago
Service provided by Lamp & Light was excellent. Product arrived well packaged and feel very good quality and value for the price paid. I hope they last a number of years. Would highly recommend.
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 Verified review
3 months ago
I ordered this to match a couple of lamps I’d ordered a few weeks ago. The website directed me to an accessory ring so that it would fit the ceiling light fixture. Perfect.
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3 months ago
Easy to order. Slight delay with regard to estimated delivery because of bank holiday but customer services were excellent. Product is excellent - just what I wanted.
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 Verified review
3 months ago
The colour and look are very retro. Very good quality. Arrived extremely well packed and fairly easy to put together, for someone who has never had to do that before.
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 Verified review
3 months ago 
The reading light is beautifully solid. Really good quality, even to details like a covered power cord. It is absolutely perfect! Also impressed with delivery time.
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 Verified review
3 months ago
I wasn't sure what I needed to fix a broken lamp but the helpful chap I spoke to soon reassured me and I placed the order. Items arrived very quickly. Lamp fixed!
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